GradePR1
Staff Member / Affiliate TypeNational Professional Officer
ReasonTemporary > Temporary Assignment/ Appointment
Hardship LevelA (least hardship)
Family TypeFamily<p></p><p></p>
Residential location (if applicable)
Target Start Date2024-08-01
Target End Date2024-12-31
Job Posting End DateJuly 30, 2024
Standard Job Description
Assistant External Relations Officer
Organizational Setting and Work Relationships
The incumbent is closely supervised on issues concerning external relations and public information by the External Relations Officer or the Representative who gives regular guidance and advice to the incumbent. Advice and operational support may also be received from other senior staff and support units in a country office/ operation.
External contacts are generally with a broad range of officials from national and international institutions, media or general public on matters of importance to the Organization.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
- Assist the management in dealing with the challenges posed by the political context, the UN and humanitarian reform, and institutional developments in the area of forced displacement and humanitarian operations.
- Assist in planning and organizing communications strategy that generates support for UNHCR s operations from external partners (e.g. the general public, governments, partners, the media, academia and persons of concern).
- Assist in the dialogue with donors and embassies and provide accurate information by organizing regular briefings, bilateral meetings and missions.
- Assist the management in disseminating information on UNHCR¿s global funding situation and mobilize additional funds to implement special projects aimed at enhancing the quality of protection for persons of concern.
- Participate when requested in the inter-agency cooperation and communication strategies, initiatives and tools.
- Assist in the management of information flows within the country operations by identifying priority matters, securing, analyzing and disseminating documentation and information to support country operations and corporate communication processes and priorities.
- Assist in the drafting of situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles.
- Assist in planning and organizing advertisements, exhibitions, training seminars, conferences, meetings, social events and other activities to promote a better understanding of UNHCR¿s activities and accomplishments by the general public and/or organized groups.
- Support the management of media relations by, inter alia, drafting responses to direct queries, draft press releases and organizing regular briefings and visits to country operations.
- Organize press briefings for external parties as required.
- Organize the distribution of UNHCR publications and the provision of materials to various institutions and individuals.
- Produce reports for donor agencies as required.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Field(s) of Education
Political Sciences
Social Sciences,
International Relations
Journalism Communication
or other relevant field.
Certificates and/or Licenses
Not specified
Relevant Job Experience
Essential
Excellent knowledge of local institution, politics and culture.
Desirable
Completion of UNHCR learning programmes or specific training relevant to functions of the position.
Functional Skills
IT-Computer Literacy
IT-Web Content Management
CO-Drafting and Documentation
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate ProfileThe role of Assistant External Relations Officer requires flexibility, dedication and energy, given the fluid and complex operational contexts.
- The individual is expected to have an excellent command of English and Arabic, with a demonstrated ability to precisely edit, proofread and translate reports in both languages.
- The incumbent should have graphic design skills, with a demonstrated ability to design (Adobe InDesign) and distribute high-quality visual products for external and internal audiences through MailChimp.
- S/he must have solid organizational skills, being able to multi-task with attention to detail.
- The incumbent must also demonstrate strong interpersonal skills as coordination and liaison within UNHCR is expected.
- Experience in consolidating multiple sources of data and information and ability to interpret it for the purposes of reporting to donors is desirable, as is customer relationship management and content management.
- Previous experience working in an international organization would be considered an advantage.
The candidate will be invited for a complementary written assessment and interview. The position is a replacement for a staff member on maternity leave until the end of the year. Extension of the temporary appointment will be subject to the availability of funds.
Functional ClearanceThis position doesn't require a functional clearance
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Additional Qualifications
SkillsCO-Drafting and Documentation, IT-Computer Literacy, IT-Web Content Management
EducationBachelor of Arts (BA): Communication, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Journalism, Bachelor of Arts (BA): Political Science, Bachelor of Arts (BA): Social Science
Certifications
Work Experience
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Other informationCandidate will be invited to a written assessment and interview.