The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
Community engagement and accountability is at the core of Red Cross and Red Crescent programming and operations. It is an approach geared towards putting people and communities, vulnerable to and affected by crisis, at the centre of what we do. It encompasses a set of activities that embed and integrate participation, communication, feedback and learning throughout the programme cycle, in service delivery and in strategy development. The goal is to enable people and communities to lead and shape positive, sustainable change in their own lives, communities and society.
The Senior Officer (SO CEA) will support the IFRC Country Cluster Delegations (CCDs) and Country Delegations (CDs) to enhance the impact, reach and efficiency of programmes and emergency response operations through the integration and coordination of CEA activities and approaches. This includes participatory approaches, community feedback systems and evidence-based advocacy.
The Senior Officer (SO) Community Engagement and Accountability (CEA) is a member of PGI team and part of the HDCC (Health, Disaster, Climate and Crises) unit. The SO CEA works collaboratively with other technical units within APRO and Geneva as well as with CEA focal and technical leads, programme and operations staff in Country Delegations and Country Cluster Delegations to put communities at the centre of what the Red Cross Red Crescent does. The SO CEA will support the IFRC teams to systematically listen to, engage and communicate with people and communities to better understand the solutions they propose, their diverse needs, vulnerabilities, and capacities, gather, respond to and act on feedback and input about their priorities and preferences; and to provide safe and equitable access and opportunities to actively participate in decisions that affect them. The SO CEA will also contribute to enhance the impact, reach and efficiency of the programmes and operations and recovery efforts through the integration and coordination of CEA activities and approaches, which includes Risk Communication and Community Engagement (RCCE) for health programmes or emergencies. The position will provide technical assistance and training to build the capacity of staff to integrate a more systematic approach to CEA throughout programme and emergency cycles. The SO CEA will continue to support the strong regional network of CEA focal points and work together with the unit lead to highlight CEA successes and impact to leadership at country and regional level.
The SO CEA will be required to undertake work-related travel to the National Societies in the region.
Required
Preferred
Required
Preferred
3 years of experience working in the Asia Pacific, preferably in emergency response settings Experience within the Red Cross and Red Crescent MovementRequired
Good understanding of current developments in the field of accountability, participatory programming and participatory communication, behavioural and social sciences, community engagement processes, strategic communication, research approaches Knowledgeable of gender and diversity issues in humanitarian programming Excellent analytical skills, able to capture learning and use it to make improvements in programming and operations Ability to identify areas for improvements in programmes, operations and NS/IFRC ways of working through the integration of CEA approaches and activities Good understanding of CEA issues in emergencies contexts Sensitivity to challenging political contexts and understanding of risk management processes Fluent spoken and written English
Preferred
Knowledgeable in quantitative, qualitative and participatory research methodologies and analysis Excellent facilitations and training skills Good command of another IFRC official language (French, Spanish or Arabic)Values
Respect for diversity Integrity Professionalism Accountability
Core competencies
Comments :
Only shortlisted candidates will be contacted for the next stage of the recruitment process.