Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.ContextUnder the overall supervision of the Regional Crisis Coordinator and the direct supervision of the Media and Communications Officer, the Senior Media and Communications Associate is part of the IOM Gaza Response Media and Communications Unit and contributes to public outreach and visibility of IOM programming in the Occupied Palestinian Territory. This position contributes to the collection and development of media campaigns, press releases, human-interest stories, and audio-visual products such as videos, photos, social media posts and other interactive content to raise awareness of IOM response, support the positioning of IOM as a key actor in the humanitarian response in Gaza, advocate for needs on the ground, contribute to community and regional acceptance, and promote donor visibility.
Support the development and implementation of communications campaigns and outreach activities covering the work of IOM in the Occupied Palestinian Territory.
Support multimedia content collection (site visits, interviews, photos) and coordinate with photographers, partners, and affected communities to produce web and social media materials, working with programme teams to help identify strong stories, angles, and priorities that highlight needs and IOM’s impact.
Liaise with implementing partners and media inside the Occupied Palestinian Territory and support joint communications initiatives to promote messaging alignment and coordinated visibility.
Support the preparation and drafting of visibility materials such as information sheets, success stories, periodic newsletters, situation reports, based on inputs from programme teams, and support their dissemination through MailChimp.
Monitor local, regional and international media trends, social media influencers, and journalists (radio, TV and print) to support the identification of information, perceptions and misinformation related to the political and humanitarian situation in the Occupied Palestinian Territory and region.
Compile Arabic and English media and social media monitoring reports using media and social media listening tools like Meltwater and Hootsuite to support mission situational awareness and communications planning.
Provide unofficial translation for press releases, stories, multimedia content and social media posts.
Review Arabic-language communications products for accuracy, consistency, cultural appropriateness, and alignment with IOM branding and tone of voice, in coordination with relevant regional and HQ colleagues when required.
Draft and maintain standardized communication templates and tools for mission use.
Assist with press and media relations, including preparing background information for journalists’ requests, media invitations to events, and coordination of interviews.
Perform such other duties as may be assigned.
Education
Bachelor’s degree in journalism, Communications, Public Information, or a related field from an accredited academic institution with at least four years of relevant professional experience; or
High school diploma with six years of relevant professional experience
Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience
Background and proven experience in journalism, social media or communications.
Experience supporting online communications (web and social media).
Experience and knowledge of media production, including drafting of articles, public interest pieces, publications.
Background in photography, video shooting and editing.
Experience working with a UN agency or large-scale NGO is an advantage.
Experience organizing events and coordinating press releases with internal and external. actors is an advantage.
Experience reporting on issues related to migration is an advantage.Skills
Strong written and oral communication skills in Arabic and English.
Working knowledge of Adobe (Indesign, Illustrator, Lightroom, Photoshop, Premier pro) and Microsoft Office packages. Knowledge of Final Cut pro also an advantage.
Working knowledge of media and social media listening tools such as Meltwater and Hootsuite.
Knowledge of social media management and optimization, including understanding social media algorithms and the ability to analyze the target audience’s interests and engagement.
Strong attention to detail and organizational skills.
Ability to coordinate multiple assignments with different timelines in a fast-faced environment.
Familiarity with IOM, the UN and the wider humanitarian and development system in Jordan is an advantage.Languages
For this position, fluency in Arabic and English is required (oral and written).
Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Courage: Demonstrates willingness to take a stand on issues of importance.Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies – behavioural indicators (Level 2) Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports) Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.Humility: Leads with humility and shows openness to acknowledging own shortcomings.Notes Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.