Under the overall supervision of the Chief of Mission (CoM) and direct supervision of the Programme Support Officer; and, in collaboration with relevant units at the Malaysia Mission, the successful candidate will assist in the Information Management (IM) and Monitoring and Evaluation (M&E) of all programme activities. The incumbent will assist in programme compliance with M&E standards, quality assurance, and IOM and donor requirements.
Responsibilities and Accountabilities
- Assist in the implementation of the Country M&E Framework by providing support to IOM staff across units and sub-offices on the use and application of standardized M&E tools and processes.
- Collaborate closely with IM & M&E field counterparts to oversee the monitoring of targets and indicators as per the established M&E Frameworks and work plans. Facilitate the implementation of standardized M&E tools within the projects’ area of responsibility (AoR).
- Develop plans and support the implementation of M&E activities, such as baseline/endline assessment, post-distribution monitoring, real-time, mid-term and final evaluations, lessons-learned workshops, and programmes/projects reviews, in close coordination with relevant units.
- Develop and review M&E reports and provide relevant feedback to inform the senior management about the status and progress of projects and programmes in the Mission.
- Draft specific components for the preparation of donor reports to support timely reporting and compliance with donor regulations and obligations, as well as in the report finalization process with Regional Office and/or Headquarters.
- Facilitate the mid-term and final internal and external evaluations. Support the evaluation processes, including ToR design, Request for Expression of Interest, evaluation inception meetings, implementation, and dissemination phase. Contribute to organizational learning by ensuring that management responses, evaluation learning briefs, dissemination meetings are conducted and arrange that evaluation reports are disseminated to main stakeholders and donors in line with the policy of disclosure, and where relevant, are made public.
- Contribute to the resource mobilization efforts by providing necessary technical M&E input into funding proposals, such as development of M&E plans and strategies and logical frameworks.
- Provide technical inputs in the development and/or implementation of special assessments, mini-evaluations, surveys, and/or operational research.
- Contribute to institutional learning by leading participatory review processes, documenting relevant information, and consolidating reports, lessons learned, and best practices on the Mission’s portfolio of programmes and projects.
- Maintain user-friendly knowledge management system for the Mission, ensuring the most up-to-date information is accessible to the PSU and senior management.
- Support regular capacity building of project staff and Implementing Partners (IPs) in the field to promote adherence with implementation standards, enhance reporting awareness, and refine data collection methods.
- Establish and maintain Accountability to Affected Population (AAP) complaints and feedback mechanisms (CFMs) and standard operating procedures (SOP) in line with the internal IOM policy and/or existing inter-agency collective AAP framework. Develop clear referral pathways for programme feedback, ensuring timely action within IOM teams.
- Keep abreast of internal frameworks for Monitoring, Evaluation, Accountability and Learning (MEAL) and Results Based Management (RBM) developments to strictly comply with processes and strategies, such as the IOM Global M&E Strategy and Guidelines, Strategic Results Framework, and PRIMA-for-all standards.
- Undertake duty travel to oversee field monitoring and evaluation activities.
- Perform such other duties that may be assigned.
Required Qualifications and Experience
EDUCATION
Bachelor’s degree in Political or Social Sciences, International Relations, Information Management, Statistics, Data Science or related fields from an accredited academic institution with three years of relevant professional experience, its equivalent or higher
EXPERIENCE
- Experience in Information Management and/or Programme Monitoring and Evaluation in Malaysia context, an asset.
- Experience in IM/M & E development and implementation, information analysis and report writing, required.
- Proven ability to consolidate and validate information from multiple sources.
- Proven ability to work with basic data management, analysis, and presentation software, e.g. Microsoft PowerPoint and Excel, a mustExperience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations.
- Experience in working with migrants, refugees and other vulnerable groups; and,
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
SKILLS
- Strong research and analytical skills, with the ability to interpret data and identify policy-relevant insights.
- Strong writing and reporting skills, with the capacity to produce clear, concise, and structured outputs.
- Effective stakeholder engagement and coordination skills.
- Knowledge of migration and labour mobility issues, including familiarity with refugee contexts and ethical considerations is an advantage
Languages
English(oral and written).
REQUIRED
For this position, fluency in English is preferred (oral and written).
DESIRABLE
Working knowledge of Bahasa Melayu and other languages are an advantage
Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values: - Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 2)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings. Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies