DEADLINE FOR APPLICATIONS29 May 2025-23:59-GMT+01:00 West Africa Standard Time (Douala)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
Under the supervision of the Head of Unit, the incumbent will be responsible for the tasks listed below:
1.Coordinate all external engagements at the Country Directors office
(Travel, logistics and business management) .
2. Coordinate and manage all events and all related protocol arrangements by the Country Director's office.
3.Coordinate and provide a full range of support services to functional units including follow-up actions, resolution of issues and unforeseen situations, for the effective functioning of CDs office.
4. Coordinate and supervise work of other support staff, and support their learning and development, to ensure staff possess up-to-date knowledge of systems and procedures required to perform their duties.
5. Regularly monitor, oversee and adapt existing procedures and collaborate with a wide range of stakeholders across the organization to identify, assess and meet evolving business needs.
6. Manage office communications externally and internally and act as an escalation point for complex business queries, to ensure external priorities and urgent matters are identified and addressed, and that consistent and quality services are delivered to clients.
7. Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc. and conduct research in the area of work.
8. Manage and monitor a variety of complex correspondence and documentation to ensure appropriate prioritization, routing, and that established deadlines are met; review documents and materials prepared by other staff for quality assurance and meeting established deadlines.
9. Prepare, monitor and evaluate budget(s), dedicated to events organization.
10. Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
11. Coordinate and oversee the maintenance of records and databases, to ensure information is well organized and readily available for staff.
12. Collaborate with a wide range of individuals to understand business needs and respond efficiently.
MINIMUM QUALIFICATINS & EXPERIENCE
Education
Completion of secondary school education. A post-secondary certificate in the related functional area.
Experience
Seven or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
Language
Fluency in both oral and written communication in the in both English and French.
Knowledge & Skills
-In-depth knowledge of common business principles and processes, practical business support methods, procedures and systems used in area of work, gained through specialized training and work experience.
- Excellent communication skills to collaborate with a wide range of individuals in order to provide comprehensive support service provision.
- Ability to analyze and interpret financial data and monitor budgets.
- Ability to carry out complex data analysis to identify process improvements.
- Experience in supervising, supporting, and/or training others, as well as coordinating resources and organizing own work.
- Ability to assert opinions and persuade others by developing logical and well-reasoned arguments.
- A high sense of confidentiality.
- Knowledge of travel & Logistics management is desirable.
TERMS & CONDITIONS
Position: Senior Business Support Associate
Contract Type: Service Contract (SC)
Grade: SC7
Duration: 12months
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.