Back Regional Monitoring , Evaluation and Learning (MEL) Coordinator- Jordanian Nationals Only

About Us :

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. We work in crises across 40  countries, providing emergency and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve the international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialize in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas, or Offices that may be host to considerable health, safety, and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

What you will do

 Generic Responsibilities:

1. Adherence to NRC policies, guidance, and procedures.
2. Support and contribute to the development and implementation of country office and regional office MEL systems, including MEL Standard operating procedures (SOPs), guidance and tools.
3. Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for MEL.
4. Support programme staff in planning for and executing MEL, including, data collection methodology and tools and data management, analysis and use.
5. Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review.
6. Contribute to organisational learning through supporting specific analysis, lessons learned and reports.
7. Support the MEL Manager with capacity strengthening efforts in the area of MEL, including leading workshop sessions and providing one to one coaching.  
8. Follow up and ensure the adequate execution of country and regional project and programme MEL plans.
9. Contribute to the design of MEL staffing structure and resourcing, including collaboration with programme staff to identify and plan for MEL needs.

   Specific Responsibilities:

   1. Contribute to institutionalizing and strengthening of NRC MEL minimum standards across the region with specific focus on use of evidence and learning from data.
   2. Responsible for roviding support within the Regional Office (RO) and across Country Offices (COs) to consolidate the tracking of recommendations and learning. 
   3. Contribute to improved management, presentation, and analysis of key MEL data at CO and regional level. This includes consolidation of findings and visuailsation of data, together with the IM focused Coordinator. 
   4. Advise and support  Country Offices (Cos)s on development of macro logframes, use of mandatory and local indicators, adoption of participant counting guidelines. Support country level efforts in increasing and improving outcome monitoring across all NRC core competencies
   5. Responsible to provide guidance to evaluation managers and steering committee members with use of NRC templates, guidelines and equality reviews of external evaluations and After Action Reviews
   6. Work closely with the information management (IM) Coordinator in the development and updating of a regional MEL sharepoint page, to enable easier sharing of guidance and tools
   7. Discover and share best practices in various aspects of MEL from country offices and other regional offices
   8. Responsible for the onboarding of senior and mid-level prrogramme staff to ensure familiarity with NRC’s MEL framework
   9. Support country offices and the regional office achieve their MEL objectives as outlined in the balance score card
   10. Responsible for coordinating the Coordinator level community of practice forum across all MENA countries
   11. Lead on development of Arabic language training materials on MEL for new and existing country and regional partnerships with local organisations. 
   12. Support country office MEL managers with project level budgeting for MEL activities
   13. Responsible to provide technical MEL support to all regional grants, ensuring that agreed logframes and monitoring plans are clear, understood and kept up to date at country and regional levels
   14. Support the Regional Programme Advisers with the Annual Data Quality Audit, and the Regional Programme Director with global data analysis, such as the Global Programme Results Review (GPRR). 
   15. Participate in internal and external forums relevant to the global sub-objective on data, quality, learning and accountability and provide required support to the regional strategic initiative in line with the scope of duties of the position.
   16. Act as regional MEL focal point as designated.
   17. Other tasks as assigned.

       Professional competencies, Qualifications & Skills required

       • At least 3 -5 years’ experience in an international non- profit organizations (INGOs) preferably in an emergency or post-conflict setting, including -MEL capacity and systems development.
       • Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods.
       • Understanding of data and information needs for program management and decision making.
       • Experience in facilitating the capacity-building efforts of diverse colleagues, including local partner agencies.
       • level advanced  English language proficiency level  (speaking, reading, writing)
       • Advanced  Arabic language proficiency level      (speaking, reading, writing)Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
       • Intermediate experience using statistical analytical software

         Context related skills, knowledge and experience: 

         • Strong organisational and team working skills
         •  Demonstrate Diversity and Inclusion.
         •  Strong Communication and interpersonal skill 
         • Building trust and meaningful relationships with various stake holders. 
         • Maintain confidentiality.
         • Ability to work with remote teams.
         • Knowledge of the INGOs operations and the dynamics of the humanitarian sector and working within complex and hostile environments.

           Behavioral Competencies 

           • Planning and delivering results
           • Working with people
           • Communicating with impact and respect
           • Analyzing
           • Handling insecure environments
           • Coping with Change 

             Performance Management

             The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC people system Goals and Performance. The following will be used for performance reviews: 

             • The Job Description
             • Goals and Performance on NRC People 
             •  NRC  Competency Framework

               What We Offer

               NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

               📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

               ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

               We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

               Female candidates are strongly encouraged to apply and join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take initiative.

               We are also looking for people who share our values:

               • To be dedicated in what we do;
               • To be innovative with our solutions;
               • To act as one unified and inclusive team;
               • To be accountable to the donors that make our work possible; the people we exist to serve, and to each other… the members of our NRC family.

                 Additional Important Information:

                 Grade:                               Grade 7

                 Reports to :                      Regional Monitoring, Evaluation and Learning (MEL)Manager 

                 Duty station:                    Amman, Jordan

                 Travel :                           25% within the region (possible travel to Iraq, Lebanon,     Libya/Tunisia, Palestine, Syria, Yemen)

                 Type of contract:            Jordanian National Fixed-Term Contract 

                 Duration: till 31 Dec 2024 with the possibility of extension (subject to funding availability, business need, and satisfactory performance)

                 Salary:                             Based Upon NRC salary Scale for Jordanians’ national staff.

                 PS: This position is open for Jordanian Nationality Holders only.

                 We invite applications from all qualified and interested candidates. Send in your application no later than  February 14th, 2024. 

                 Please ensure you attach your CV, Cover letter & copies of your academic and professional certificates.