Back Project Assistant (CBI and IM)

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
  Context

With its 173 member States and offices in more than 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. IOM actively participates in the inter-agency coordinated humanitarian and resilience responses to the diverse impacts of the Syria crisis. Now in its tenth year, the armed conflict in Syria has resulted in humanitarian and development consequences well beyond Syrian borders. Over 5.5 million Syrians have taken refuge in neighbouring countries, including Lebanon, Jordan, Turkey, Iraq and Egypt. As of 30 June 2021, 668,332 Syrian refugees are registered with UNHCR in Jordan – 81% of which live outside camps. Jordan also hosts 88,397 refugees from other countries than Syria, including Iraq, Yemen, Sudan and Somalia.

In Jordan, the protracted nature of the Syria crisis has taken a toll on refugees and host communities alike, depleting personal savings and assets, straining local service provision and exacerbating vulnerabilities. 

Under the overall supervision of the Chief of Mission and the direct supervision of Programme manager, the incumbent will be responsible for supporting the overall programme implementation for the refugee response related deliverables as outlined in the following sections

• Help in maintaining the design, delivery, development and strengthening of cash-based interventions to assist vulnerable groups in Jordan by helping in improving the systems and processes of monthly cash disbursement. Support the financial and operational arrangements based on existing inter-agency guidance and standards and liaise with all relevant units to ensure a coordinated implementation of CBIs.

   

  1. Help in design the maintenance of MPCA master lists and all financial records of cash assistance.
  2. Prepare financial paperwork for the monthly cash disbursements and follow up with internal units and external partners.
  3. Follow-up with helpline operators on the monthly withdrawal process.
  4. Supervise the data collection team for the monthly cash notification and post distribution monitoring activities.
  5. Oversee and support the monthly account reconciliation including (MIGO and accounts refund).
  6. Support the design and maintenance of the CBI database and update the sheet in Power Bi platform.

      

     • Identify CBI caseload through verification exercises, maintain the data collection and cash assistance determination and assistance packages calculation in line with inter agency assessments and assist in the monthly monitoring of the implementation of the cash assistance programme including the delivery of all assistance, and monitoring the assistance withdrawal process.
       1. Assist in the design and maintenance of the MPCA caseload verification sheets and questionnaires and create them in KOBO.

           

          • Support the establishment of standardized data management, data sharing and data protection arrangements and contribute to the development and maintenance of data collection tools, methods, and standard operating procedures to facilitate CBIs operations, and provide technical feedback on CBI / IM activities to the supervisors.
          • Support in establishing agreements with implementing partners and financial service providers, in collaboration with relevant units.
          • Receive queries from colleagues and partners related to the cash assistance delivery and provide feedback and follow-up, as necessary.
          • Assist in information processing and analysis, including analyzing and recommending improvements to the main data flow processes relevant to effective collection, storage, analysis, and reporting of data and facilitate information sharing for donor and partner reports.
          • Collaborate closely with IOM programme units and humanitarian partners to optimize the utility and impact of assessment findings and to facilitate the integration and cross-cutting issues.
          • Participate in the development of ad-hoc database systems as necessary and provide recommendations to further improve the design of existing and new database systems and user interfaces.
          • Ensure an inter-agency coordination for CBIs activities with relevant cash related working groups (Basic Needs and Common Cash Facility working groups) and help create linkages with sector plans and programmes and provide technical support where applicable.
          •  Identify skill and knowledge gaps related to technical staff capacities among the unit, and address these through training and capacity building. Education
            • Bachelor's degree in Business Economics, Management Information System, Business Administration with five years of relevant experience, or a high school diploma with seven years of relevant professional experience.   Experience
              • Previous working experience on cash-based intervention is required, including design and implementation, financial skills and tracking.
              • Previous working experience in Information and data management is required.
              • Experience of working in humanitarian field and liaison with UN partners, specifically with refugee response assistance.
              • Demonstrated skills in reports and data analysis and visualization.
              • Understanding of gender consideration.
              • Proficient in Microsoft office (Excel, Word, Publisher and PowerPoint). Skills
                • Strong computer skills, including advanced knowledge of database applications and Microsoft excel.
                • Cash-based Programming/Managing/Planning.
                • Knowledge of UNHCR database and reporting platforms (RAIS and ActivityInfo).
                • Strong data management skills (including data cleaning, analysis, and visualization).
                • knowledge and experience in KOBO and Power Bi and any related IM systems.
                • Strong communication and leadership skills. Languages
                  • Fluency in English and Arabic is required (oral and written) Required Competencies   IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.   Values - all IOM staff members must abide by and demonstrate these three values:
                  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
                • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
              • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
            • Courage: Demonstrates willingness to take a stand on issues of importance.
          • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 2)
          • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
       2. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
     • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  7. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)
• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.