Background

The UNDP Country Office administers and manages common premises and shared services on behalf of the co-located UN agencies, funds, and programs. The Common Premises Unit is established to ensure the efficient, secure, and cost-effective management of all common premises, assets, and services. The unit's objective is to provide high-quality support services to all Participating Agencies, enabling them to focus on their core mandates 

Under the guidance and direct supervision of the HR Analyst – Head of HR Unit, with matrix reporting to the CP Operations Specialist, the Human Resources Assistant provides HR services to the CP and CO ensuring high quality, accuracy, and consistency of work. The HR Assistant promotes a client-oriented approach in the HR unit consistent with UN/UNDP HR rules, regulations, policies, and procedures.

Duties and Responsibilities

Support effective implementation of HR strategies.

  • Ensure full compliance of HR processes and records with UN/UNDP rules, regulations, policies, and strategies.
  • Collect information for UNDP’s participation in inter-agency exercises and surveys, such as comprehensive and interim local salary, hardship, and place-to-place surveys, in coordination with the direct supervisor.

     

    Implement HR services for the CP, including recruitment and staffing.

    • Assist in drafting job descriptions and vacancy announcements, compile matrixes, and perform functions of Secretary in interview panels for actions delegated to CO. Provide support with the preparation of documentation to submit requests to GSSC for non-delegated actions.
    • Request creation and update of positions in ERP (or create positions if delegated) and facilitate association and update of positions to chart fields, in coordination with budget owners.
    • Track all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments, and separations through ERP.
    • Support the timely contract management actions, in consultation with the direct supervisor. 
    • Provide information for cost-recovery bills in ERP for HR services provided by UNDP to other Agencies.
    • Maintain proper filing system for HR records and documents.
    • Provide administrative support to retirees as applicable.
    • Provide HR administrative support for the effective implementation of HR services to UNDP and partner agencies.

       

      Support knowledge building and knowledge sharing in the CP and CO.

      • Participate in the training for the operations/CP/projects staff on HR issues and all relevant matters.
      • Make sound contributions to knowledge networks and communities of practice.

        The incumbent shall perform other duties within their functional profile, as deemed necessary, for the efficient functioning of the Office, Organization.

        Institutional Arrangement

        The Human Resources Assistant will work under the direct supervision of the HR Analyst – Head of HR Unit with matrix reporting to the Project Manager – Head of CP Unit.

        Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements  Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible  Act with Determination:  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

        Cross-Functional & Technical competencies  Thematic Area Name Definition Business Management Operations Management

        • Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.
        • Knowledge of relevant concepts and mechanisms Business Management Customer Satisfaction/Client Management
          • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. 
          • Provide inputs to the development of customer service strategy. 
          • Look for ways to add value beyond clients' immediate requests. 
          • Ability to anticipate client's upcoming needs and concerns. Business Management Communication
            • Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
            • Ability to manage communications internally and externally, through media, social media and other appropriate channels

              HR

              Recruitment Design and Management 

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