Org. Setting and ReportingUNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Head of Policy and Compliance Monitoring Section reports to the Chief Central Support Services Division. ResponsibilitiesServes as a senior procurement, logistics, administration and contracting expert with responsibility for conducting compliance of these processes, for developing systems for governance, risk management and internal controls. and for performing quality reviews of procurement, logistics, administration transactions for accuracy and adherence to the Procurement Manual, Administration Instructions and UNRWA rules and regulations. Ensures the implementation of internal reviews and audit recommendations till closure and that corrective actions and new measures are established to strengthen the internal controls and sustainability of the actions. Acts as focal point for all compliance, monitoring and reporting matters and reports regularly on risks, compliance and internal controls. Is responsible for the development, assessment and effective implementation of the Agency's standard policies, operating procedures, manuals, instructions, guidelines related to administration, logistics, procurement, supply chain, fleet management and general administration services to obtain Best Value for Money for the Organization. Ensures that methodologies/tools/documentation are established to ensure standardization and streamlining of procedures to gain into efficiencies and best serve internal clients, while maintaining strict adherence to financial rules and regulations. Oversees performance indicators and determines with relevant stakeholders the action plan to improve performance. Consolidates and assures the quality of responses to audit observations as well as any alleged violations of the Agency's financial rules, regulations and policies related to procurement, supply chain, fleet management and general administration services. Oversees the implementation of mitigation measures pursuant to auditors' observations. Is responsible for the development and implementation of training programmes in procurement, supply chain and fleet management based on needs assessment and skill gaps including best practices. Provides technical advice on activities related to procurement, supply chain, fleet management and general administration services to headquarters and fields to ensure efficient use of resources in the Agency. Monitors adherence to contractual agreements; recommends amendments and extensions of contracts and advises concerned stakeholders on their contractual rights and obligations in consultation with the department of Legal Affairs. Prepares a variety of complex compliance procurement-, administration- and logistics-related documents, correspondences and reports to internal and external stakeholders. Reviews and issues critical statistical reports Agency-wide for activities related to assets, procurement, supply chain, fleet management and general administration services. Ensures accuracy of reports entailing data extracted from Information Systems (ERP, e-tendering tool, UNGM, Fleetwave, Fleetlog, etc.). Oversees and coordinates Central Support Services Division (CSSD) budget preparation and monitoring; coordinates CSSD-HQ HR planning, reviews and compilation of job descriptions; participates in planning and reviews meetings to identify CSSD-HQ staffing and budgetary requirements. Acts as custodian for the credit card payment and ensures reconciliation and compliance to procedures. Supports the sustainability procurement action plan implementation and represents CSSD in external and internal discussions on sustainability agenda; performs other duties as may be assigned by the supervisor. CompetenciesUN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Leading and Supervising Delivering Results Formulating Strategies and Concepts Managing Complexity and Change Applying Technical Expertise Coping with Pressure and Setbacks Accountability Managing performance Strong managerial skills demonstrated in managing large teams with different levels and backgrounds. EducationAdvanced university degree (Master's degree or equivalent) from an accredited educational institution in business administration, public administration, supply chain, law or a related field is required. Job - Specific QualificationNot available. Work ExperienceA minimum of seven years of progressively responsible and relevant professional experience in procurement, contract management, supply chain and administration in the public or private sector is required. Out of these years a total of 5 years directly related to first-hand experience in audit, compliance, internal controls with a strong understanding and knowledge of procurement at an international level is required. Out of these years at least 5 years of experience managing diverse teams is required. Experience in the development of policy, key performance management indicators and compliance monitoring or reporting in procurement, logistics, fleet or administration is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA and outside the country(s) of citizenship is required. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Experience in the development of operational systems in administration, procurement, logistics or fleet management is desirable. Experience in advanced use of office software packages, handling of web-based management systems and ERP systems is desirable. Experience in budget and HR management is desirable. Working experience with the United Nations or similar international organizations is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. There are no additional desirable languages specified. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).