What we are looking for
A strategic thinker with strong senior level experience in programme quality and support (MEAL or partnerships). A background and expertise with Learning, MEAL Systems and systems change.
Experience with start-up operations, and innovative business models of aid with Strong knowledge of the context in North Africa and/or West Asia as well as the donor landscape in the region.
Leadership experience with strong people development capacity.
What you will be doing
With a strong focus on programme quality and support, the Head of Programme Support Unit will guide the development and continuous evolution of NRC’s HMH(Human Mobility Hub) grant portfolio and will be accountable for Project Cycle Management, delegating responsibilities accordingly.
As delegated from the Director, ensure a robust Monitoring, Evaluation, Accountability, and Learning system for the HMH and coordination of learning efforts across multi-Core Competency programmes as well as a large network of National Partners and Local Actors. The role will also have oversight of internal NRC processes linked with Partnerships and Partnerships focussed MEAL.
Key responsibilities:
Support in the development of multi-year funding strategy, programme forecasts and identify funding opportunities, taking particular account of changing donor priorities.
Accountable for compliance in relation to grant management and project cycle management processes, as delegated from the HMH Director.
Manages the development of submissions to donors, including project proposals and coordinate input for reporting to donors. Responsible for quality control of donor applications and reports.
Responsible for partnership contract management and partnership strategy development under the HMH
Responsible for the management of consortia of which NRC is the lead agency, and in development of any consortia applications; line management of the consortia managers, when delegated by the Director.
Responsible for partnership contract management and partnership strategy development under the HMH
Ensure that there is a robust learning agenda for 2026 and that learning is socialised within the HMH team and the wider organisation alongside global MEAL colleagues.
Ensure a robust MEAL system is in place, including an appropriate community feedback mechanism. Regular monitoring and data collections should be analysed and factored into future programme design and development.
Line management, team building and staff development within the Programme Support Unit, while establishing strong linkages with other Programmes, Operations, and Support colleagues. Ensure all programme staff are trained in NRC’s project cycle management.
Deputising for the HMH Director as needed.
What you will bring
Preference for 6 years of experience working with complex grants and partner-based project portfolios within humanitarian/recovery and complex contexts. Experience of working on, coordinating or leading consortia or other forms of partnership implementation. Experience in programming alongside local actors and partners, shifting power to a more local level.
Experience with start-up operations, and innovative business models of aid.
Experience in MEAL systems and approaches, learning elements/background needed.
Experience in programme evaluation, learning exercises, and systems change.
Leadership experience with strong people development capacity.
Strong knowledge of the context in North Africa and/or West Asia. Knowledge of donor landscapes in North Africa and beyond, with high fluency in ECHO, NMFA, FCDO, SDC, GFFO.
Capable of working independently, with limited supervision, as well as working well within a team environment.
Strong remote management and remote engagement capacities
Fluency in English, both written and verbal. Arabic and/or French would be an advantage.
Valid driver’s licence.
Please download the detailed job description to learn more about the position.
What we offer
Duty station: Amman Jordan (Family duty station).
Contract: 12 months with possible extension.
Travel: Up to 30% to areas of operation.
Salary/benefits: Grade 10 on NRC's grading structure.
NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Find out more about the benefits of working for NRC
Important information about the application process
We invite applications from all interested candidates.
Please ensure you attach copies of your academic and professional certificates.
To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.
When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
Submit your application and CV in English, taking care to attach your latest CV.
Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short video to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
do demanding and professional work, often in challenging contexts
join a work culture that empowers every employee to share ideas and take responsibility
be part of a welcoming and supportive community committed to human dignity
Learn more about NRC The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to: • treat everyone with respect and dignity • contribute to building a safe environment for all • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH