Background
UNDSS Iraq Guard Unit is established to support the safety and security of personnel, assets and UN Common Premises. This position is located in the UNDSS office in Erbil / Iraq, locally administered by the UNDP and is financed by the Local Cost-Shared Security Budget.
The Administrative Clerk (Visitor Request) will be performing variety of tasks while ensuring Safe and Secure environment for UN Premises personnel and assets. Administrative Clerk (Visitor Request) duties are performed in eight (8) hours five days per week., and may require rotating shifts with other Security Guard Unit functions at discretion of supervisors.
Detail Administrative Clerk (Visitor Request) duties are defined in standing Standard Operating Procedures and other relevant security plans.
Under the guidance and supervision of the Administrative Assistant, the incumbent will be responsible for the below mentioned tasks.
Duties and Responsibilities
Provide support for effective administrative control in the Guard Unit
Assists the Administrative Assistant in providing general administrative support services in order to facilitate the Guard Unit (GU) Supervisor and Deputy Supervisors fulfill their duties vis-a-vis staff members. Processe Visitor Requests for approval as per SOP. Prepare attendance, duty rosters, archiving of document, Assist with data consolidation and dissemination of relevant security information required for the analysis of the security situation by the GU Supervisor; Assist the Administrative Assistant with the preparation of any security related documents including Security Plans, Security Risk Management Measures (SRMMs), regular reports and any other reports related to the security section activities as well as providing the Guard Unit with administrative assistance; Contributes in drafting minutes of meetings , correspondence and maintains records for the Security Training Courses delivered to security and field mission’s personnel; Assist in providing support during the implementation of the Security Plan under the directions of the GU Supervisor;Provide appropriate and required administrative and logistical services to the Guard Unit
Assist in reviewing the logistics requirements and other related actions required for the preparation of training courses, drills and other security exercises; Participates in monitoring and facilitating the implementation of security policies and procedures in close coordination with the security operation unit’s supervisors and others; Provide support in organizing and conducting security awareness and preparedness activities, and provide security orientation to newly assigned staff members, as well as conducting security briefings, as required;Support knowledge building and sharing in the Office.
Assist with the preparation of the Induction Training courses, related presentations and documents; Assist with and contribute to preparation of security presentations for the GU Supervisor; and other units.The incumbent shall perform other duties within their functional profile, as deemed necessary, for the efficient functioning of the of the Office, Organization and the Guard Unit (GU).
Institutional Arrangement
The incumbent will be under the supervision of the Admin Assistant
Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
People Management: N/A
Cross-Functional & Technical competencies
Customer Satisfaction/Client Management
Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. Business Management Operations Management Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner. Knowledge of relevant concepts and mechanisms Business Management Communication Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience Ability to manage communications internally and externally, through media, social media and other appropriate channels Business Management Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. Administration and Operations Documents and records management Overall document (hard or electronic) management; registry and retention policy including storing and archivingRequired Skills and Experience
Education:
Secondary education is required, or University Degree in Business Administration, Public Administration, or equivalent field will be given due consideration, but it is not a requirement. Certifications in Administration is desirable.Experience:
Minimum of 4 years (with high school diploma) or 1 years (with bachelor’s degree) of relevant experience in administration, security support or programme support services or relevant field is required. Experience in the use of computers, office software packages (MS Word, Excel, etc), database packages, Power BI and other computer based, web and smartphone applications. Prior relevant working experience within the UN system, an international organization or an international NGO is desirable. Experience in managing Premises Visitor Request, Pass and ID or similar functions is a strong asset. Experience in organizing events (meetings, workshops, etc.) Experience in handling of web-based management systems is a strong asset. Experience in engaging with stakeholders. Relevant experience in issuance of Pass & IDs, administration, or program support.Required Languages:
Fluency in both oral and written communication in English and Arabic languages is required. Knwoledge of Kurdish language is desiredEqual opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
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