Org. Setting and ReportingThe United Nations Office to the African Union (UNOAU) was created in 2010 to strengthen the United Nations’ interaction with the African Union. UNOAU is mandated to contribute to enhancing the partnership between the United Nations and the African Union in the area of peace and security, provide coordinated and consistent United Nations advice to the African Union on both long-term capacity-building and short-term operational support, and streamline the United Nations presence in Addis Ababa to be more cost-effective and efficient in delivering United Nations assistance to the African Union. UNOAU plays a key role in the implementation of the Joint UN-AU Framework for Enhanced Partnership in Peace and Security, signed by the United Nations Secretary-General and Chairperson of the African Union Commission on 19 April 2017. This position is located in the Field Technology Services (FTS) of the Administrative Support Section of UNOAU in Addis Ababa, Ethiopia. Within delegated authority, the incumbent of the post reports to the Chief of Unit FTS. ResponsibilitiesWithin delegated authority, the Telecommunication Technician will be responsible for the following duties: Radio: - Takes the lead in the installation of VHF, UHF and HF Mobile, base stations and repeaters, rural telephone links, trunking radio systems, antennas and related equipment, programming of radios, preventive and corrective maintenance on various types of radios - Coordinates the training of non-technical radio users on the operation of hand-held portable radios, mobile radios, base stations and related equipment. Microwave Radio Systems: - Takes the lead in the preparation and installation of microwave radio systems and related equipment. - Supervises the setup, configuration and testing of various digital microwave radio systems utilizing a wide range of specialized and complex test equipment. - Coordinates the programming, testing and commissioning of new equipment prior to deployment. - Coordinates radio-link calculation and path profile analysis. - Liaises with the Rigging unit regarding the deployment of relevant antennas and feeder lines on communications towers and masts. PABX/Switching Systems: -Leads the installation and commissioning, and the operation and maintenance of a range of telephony systems and related equipment deployed in the mission: to include, PABX switches, voice mail systems, encrypted voice and facsimile devices, cordless mobile telephones and associated base stations, self-contained cellular telephone systems, and computerized telephone accounting and billings systems. Coordinates the planned and preventive maintenance routines for all telephony systems. Takes the lead in the implementation and maintenance of computerized telephone call logging and automated billing system. Coordinates the acquisition of local commercial and cellular services. Satellite: - Coordinates the installation of satellite antennas, ODE/IDE, associated shelters, foundations, commissions, maintenance and operation of C-band, X-band and Ku-band satellite communications systems, comprising antennas in sizes up to nine (9) meters, satellite modems, satellite transceivers, LNA, High Power Satellite Amplifiers (HPA and SSPA) - Supervises the commissioning, maintenance and the training of end users for portable satellite communication terminals. - Liaises with UN Headquarters and UNGSC regarding initial installations, including frequency coordination. Rigging: - Plans construction and maintenance of communications towers and associated antenna systems, determines tower location and height in coordination with the telecommunications engineers, plans and ensures site accessibility. - Leads the team to erect self-supporting and guyed communications towers to a height of 300ft, Installs antennas, transmission lines and accessories, - Coordinates the planned and preventive maintenance program for the tower systems deployed across the mission. Infrastructure: - Prepares blueprints and plans, constructs and maintains communications cabling infrastructure for data and telephone systems. - Coordinates the activities associated with trenching, external and internal wiring and conduit installations. - Coordinates with the Telecommunications Engineers to plan physical network layout, provides input to complete the procurement and inventory of all hardware and cabling requirements for installations. - Assists other technical departments in the installation of switching equipment, main and sub distribution frames and assists with RF transmission lines and accessories as required. - Drafts relevant technical documentation for major telecommunications systems and physical plants. Video-teleconferencing: - Leads the installation, operation and maintenance of video-teleconferencing (VTC) equipment and systems. - Liaises with the other units in the development of videoconferencing applications. - Coordinates activities associated with VTC services provision for the mission, liaising with UN Headquarters and UNGSC. Coordinates the periodic and preventive maintenance of all VTC related equipment. Common duties: - Other duties and responsibilities common to the specialties above include, but are not limited to: - Takes the lead in the installation of auxiliary equipment such as power supplies, solar power systems, UPS units, Voltage Regulators, DC converters and various protection and remote controls. - Supervises the gathering of specifications for the procurement of equipment, spares and supplies. Evaluates vendor proposals. Formulation management of FTS Budget and monitoring expenditures in liaison with BRM OICT NYHQ DOS and Chief Mission FTS. - Ensures that all required spare parts and supplies are in place to minimize downtimes. Tests and recommend selection of telecommunication equipment, establishing performance standards for telecommunications equipment and services. - Coordinates regularly scheduled and preventative and corrective maintenance on telecommunications installations and equipment. - Liaises with the asset management unit regarding the upkeep of proper inventory records. Maintain accurate allocation and control of Telecommunications equipment in stock and distributed, ensuring synchronization with UMOJA ERP System records. - Organizes with Asset Management Unit on the receiving/inspection of new equipment. Raise Shopping Carts in UMOJA ERP System and provide inputs into creation of Purchase Orders. - Takes the lead in formulating technical training curriculum and the conduct of in-house training programs for national staff and others within the unit. - Performs other related duties as required CompetenciesProfessionalism: The ability to perform analysis, modeling and interpretation of data in support of decision making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects or work. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. EducationHigh school or equivalent diploma is required. Job - Specific QualificationNot available. Work ExperienceA minimum of Eight 8 years of progressively responsible experience in Telecommunications and Information Systems, including at least three (3) years of experience at the international level is required. Experience working in Information Systems and Telecommunication Technology within United Nations common system field operation (inclusive of peacekeeping, political missions and UN agencies, funds, and programmes) or similar international organization or non-governmental organization is required Experience in carrying out programmatic/administrative tasks necessary for the functioning of the Unit including preparation of cost estimates/budgets, reporting on budget/programme performance, contracting vendor services is required. Experience in FTS Assets Management in ERP Systems such as UMOJA or equivalent on Expandable, Non-expandable such as Issue, Return, write off and Reporting is desirable Experience in Acquisition Planning, Vendor Management, including raising of Shopping cart, Purchase order in ERP Systems such as UMOJA or equivalent is desirable Experience in implementing high availability networking solutions, Data Center Management, Programming Network Devices is desirable Experience in using Customer Relationship Management (CRM) such as INEED, Field Remote Infrastructure Management (FRIM) or any other IOT, ERP Systems such as UMOJA or equivalent is desirable Experience in ERP Systems like UMOJA Analytics and Power BI Analytics is desirable. Experience in data analytics or related areas is desirable LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).