Background
  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
  UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. 

UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all.

With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet.

UNDP India’s new Country Programme (2023-2027) builds on our prior work and aims to provide an integrated approach to development solutions in three strategic portfolios:  

Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability.

South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture.
You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first.

The Government of India’s flagship schemes KCC/MISS and Pradhan Mantri Fasal Bima Yojana (PMFBY) have become important tools to strengthen the resilience of Indian farmers. The schemes ensure maximum benefits for the farmers by providing credit under 5 categories and financial risk protection against natural calamities and catastrophic events including pests, climate uncertainties and environmental shocks. To address agrarian distress, the Kisan Credit Card/ Modified Interest Subvention Scheme (MISS) was introduced by the Government of India to provide cheap and hassle- free credit for millions of farmers and to ensure continued investment into agriculture to bring in mechanization, modernize agriculture practices and eventually enhance productivity. Additionally, PMFBY also provides comprehensive risk coverage for the entire crop cycle, PMFBY also enables direct claim transfer into farmers’ accounts through e-remittance.

UNDP’s Country Programme Document (2023-2027) intended Outcome 2 states that “By 2027, people will benefit from and contribute to sustainable and inclusive growth through higher productivity, competitiveness and diversification in economic activities that create decent work, livelihoods, and income particularly for youth and women”. UNDP leverages its expertise in systems strengthening to support the Ministry of Agriculture & Farmer’s Welfare (MoA&FW) through setting up of a Central Program Management Unit (CPMU) for the implementation of PMFBY and KCC, to improve institutional and programme responsiveness, increase coverage and better access among marginalized and excluded farm households, offering innovative measures and support mechanisms for Agri-value chain financing. The PMU will also focus on providing Capacity Building and Training support to participating state-level government departments involved in PMFBY and KCC and advancing the scheme among new states for improved uptake.

Duties and Responsibilities

The Technical Support and Training Associate will work under the overall guidance and supervision of the Capacity Building and Content Development Analyst. S/He will ensure engagement of all direct stakeholders and delivery of project objectives, in coordination with the Joint Secretary & CEO, DoA & FW, MoA & FW when needed.    
 
Capacity Building and Training Needs Assessment    
Conduct comprehensive training needs analysis to identify skill gaps in PMFBY/RWBCIS, agriculture credit, and value chains. Focused domain area - Learning Management System and Content Development pertaining to PMFBY/RWBCIS, Agriculture Credit and Value Chain. Identify training needs and skill gaps and design targeted training programs to 
address them. Contribute to assessing the effectiveness of training programs

Learning Management System (LMS) Administration and Optimization

Overall management of LMS and ensure its functioning and updating. Work on training content for knowledge repository and trainings through LMS.

Specialized Content Development 

Develop a well-written and comprehensive training content in different formats, ensuring clarity and alignment with learning objectives. Design visually engaging and interactive training materials including infographic, interactive/engaging audio video etc. to enhance learner engagement.   Create and refine Scripts for video tutorials and collaborate in the production of concise, effective training videos. Write organize and edit content training materials. Develop a range of supporting materials such as handouts, checklists, manuals, tests/quizzes, presentations, scripts, video, audio, etc.  Produce, edit, and deliver engaging training content through web-based, instructor-led, and virtual classroom learning formats.

Strategic Partnerships 

Collaborate with Apex/Training Institutes and other stakeholders to expand the network of Master Trainers and Resource Persons. Collaborate with various partners to enhance the training curriculum and effectiveness.

Organizing Trainings, Events

Support in organizing trainings/conferences/workshops/meetings etc.  Create detailed agendas and session outlines that provide a clear structure for the event. Compile reports summarizing the event’s/trainings outcomes, participant feedback, and any lessons learned

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
 

Competencies   Core competencies: Achieve Results: Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: Level 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements  Learn Continuously: Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible  Act with Determination: Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: Level 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies:

Partnership management    

Strategic engagement. Ability to capture and sustain attention, interest and agreement of high-level, influential policy and decision   makers and secure their buy-in of high-level vision and objectives Relationship management. Ability to engage with a wide range of public and private
partners, build, sustain and/or strengthen working relations, trust and mutual understanding Multi- stakeholder engagement and funding. Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms

Ethics    

Ethics Advice & Guidance. Ability to quickly analyse complex fact patterns and provide comprehensive, sensitive, and confidential ethics advice
and guidance

General (across the functions)    

Event planning and execution. Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP's overall brand and mandate.

Business Direction & Strategy    

System Thinking. Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
  Required Skills and Experience   Education:
Secondary education is required. University degree (Bachelor’s Degree) in Agriculture Business, Instructional Design, Education, Communications, or a related discipline will be given due consideration but is not a requirement. Experience:   Minimum 7 years (with Secondary Education/High School) or 4 years (with Bachelor’s Degree) of demonstrable experience in learning management systems and e- learning technology, development and implantation of E-Learning systems, content development and methodology standards and practices in preferably agriculture/insurance/finance/banking sector in India or internationally. Additional years of demonstrable experience in handling learning management systems and e-learning technology, development and implantation of E-Learning systems, content development and methodology standards and practices in preferably agriculture/ insurance/finance/banking sector in India or internationally. Relevant experience at the national level working with Governments and private entities in the insurance/finance/Banking sector. Experience of working on interactive content development including video creation, image editing and related fields. Strong understanding of extension methods in communicating with different set of stakeholders. Direct working experience in the design and implementation of awareness/education and training programs for farmers. Relevant Experience at the    national level working    with Governments and private entities in the insurance sector. Sound Technical Knowledge in the design and implementation of financial literacy and crop insurance awareness/education and training programs for resource poor farmers. Broad based knowledge current rural insurance and finance, outreach to insurers and implementing agencies, farmers. Knowledge of Agriculture Insurance national policies and existing schemes, regulatory laws related to crop insurance, related concepts, policies and practices. Demonstrates substantive and technical knowledge to meet responsibilities and requirements of the post with excellence. Possesses the capacity for strategic planning, result – based management and reporting Good facilitation and communication skills Ability to carry out research and communicate strategic pieces that guide decisions on strategic programme directions. Tailors and presents information to diverse audiences using a variety of communication delivery methods (e.g., written, electronic, oral, interpersonal) Documentation. Good interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi- cultural, multi-ethnic environment with sensitivity and respect for diversity. Demonstrated skills in building, mobilizing, and connecting with a wide range of stakeholders – insurance agencies, farmer organizations, state agencies etc. Hands-on experience in design, formulation, implementation, monitoring and evaluation. Ability to lead consultative meetings at national and state level with partners and senior stakeholders to identify priorities and manage the timely delivery of project activities. Reliable in delivering own parts of the work as part of a team effort Demonstrates excellent work/project planning skills. Is open to change and ability to manage complex, ever-changing environments. Familiarity with international insurance practices is an advantage. Experience of working with Central and/or State Governments/ international agencies/ on similar assignments will be preferred. Prior experience of technical advisory services in the 
insurance sector.

Required languages:

Fluency in English and Hindi is required. Disclaimer
  Important information for US Permanent Residents ('Green Card' holders) 
  Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 
  UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
  Applicant information about UNDP rosters
  Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
  Non-discrimination
  UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  
  UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 
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