Specialist, HR PMO & Advisory & Change, Human Resources Department - GL D
Under the direction of the Head, Human Resources Department, the Specialist, HR PMO & Advisory & Change is primarily managing the planning, driving the implementation and/or overseeing the execution of all HR projects & programs as part of the People Strategy and annual HR priorities, including the change management activities and monitoring the performance of the HR operations through the setting of KPIs. They further act as strategic advisor to the HR management team for all HR programs and projects related matters, in terms of strategic planning and execution.
They are responsible for:
• Overseeing the overall design and execution of HR program management office related activities, using and applying where applicable agile methodologies and principles, that includes prioritizing projects and programs according to the capabilities and capacities available as well as supervising the monitoring of the performance of the HR department as well as the progress on projects and programs
• Monitoring the overall performance of the HR Department through HR portfolio management and support the establishment and monitoring of Service Level Agreements and KPIs across the 3 pillars of the HR Service Delivery Model; namely Communities of Expertise (CoE), HR Operational Services and HR Business Partnering.
• Acting as an effective change agent and facilitator by organizing, supporting and driving the change management related activities
in order to engage the staff and sustain the initiatives embedment
• Be the focus point to advice on mid and long-term structural changes and initiatives that will drive positive value to the HR organization and the global organization
• Supporting the Head, Human Resources Department by proactively providing the relevant reports & analysis needed for effective decision making, working closely with the Associate Specialist, HR Reporting & Analytics who prepares the raw data
• Managing one resource: Associate Specialist, HR PMO & Advisory & Change.
Key Responsibilities
Under the direction of the Head, Human Resources Department, and in close collaboration with the HR Coordinator, the Specialist, HR PMO & Advisory & Change will:
PMO & Reporting:
Lead the planning and implementation of all HR processes and programs;
Provide regular HR portfolio updates to the HRMT to ensure the HR Department delivers on its commitment and as per its budget;
Tracking and managing the HR budget in close collaboration with the Finance Department
Work closely with Strategy and Policy Hub, Risk and Finance to provide the updates to the Organizational Risk Register, Performance & Accountability, and KPIs
Be the focal point of the HR Department for all budgeting and forecasting matters
Be the focal point for from auditors and coordinating the audits with the other HR team members; e.g. external audit, OIG audits, external assessments (MOPAN)
Be the HR focal point for the HR related requests linked to the organizational risk register (ORR), performance & accountability framework and related KPIs.
Review the KPIs to assess the success and completion status of programs and projects, monitor the impact of changes, track and communicate the results
Under the direct guidance of the Head, Human Resources Department and in close collaboration with the HRMT, prepare all documentation and reports required for the governance meetings where HR input is required, in particular the Audit & Finance Committee and any other governance fora
Support the Head, Human Resources Department with material needed for cross-organizational meetings e.g. Leadership meetings
Identify and involve key stakeholders at all key points in the program implementation, in particular working closely with the business and the appropriate HR Business Partners on program implementation and roll out;
Act as a project manager for / participate in ad-hoc projects, at the request of the Head, Human Resources Department.
Drive the preparation of informational documentation
Lead the execution of impact assessments and readiness assessments ahead of the projects and programs kick-off
Advisory & Change Management:
Provide relevant support to the HR members with the employee communications regarding the changes, programs and initiatives
Facilitate the definition of project scope, goals and deliverables and provide direction and support to project team members;
In close collaboration with projects leads, develop full scale program plans:
plan and schedule program implementation timelines
define program tasks and resource requirements;
Participate to relevant benchmarking exercises for HR and gather information and deep analysis on specific HR topics related to the People Strategy or in support to ad-hoc initiatives.
Ensure quality assurance and lessons learned from each program implementation and feed back to appropriate stakeholders and provide project evaluations and assessment of results;
Review the conclusions of the assessment results analysis to prepare decisions proposals to the Head of HR and the HR Management team, advising on the execution of the HR programs and projects, and where required using the results to support revised planning propositions
Provide relevant support to the HR members with the development of training activities to support the change
Collaborate with HR Management Team and HR staff to track adoption and drive sustainable change
Other ad-hoc requests and duties, as assigned by the Head, Human Resources.
As a member of the HR Department, the Specialist, HR PMO & Advisory & Change will:
Maintain confidentiality at all times;
Demonstrate discretion and professionalism at all times;
Ensure collaboration among HR Department staff;
Contribute to a culture that emphasizes initiative, quality, continuous improvement, and high performance;
Participate in developing and implementing the Department’s goals, objectives, and systems; and assume other duties as assigned.
Subject to change by the Executive Director at any time at their sole discretion.
Qualifications
Essential:
University Degree in Human Resources, and/or equivalent combination of education and experience in HR Management, Organizational Development/Effectiveness or business-related discipline.
Qualification in project management or equivalent.
Desirable:
Qualification in change management or equivalent
Qualification in agile methodology or equivalent
Experience
Essential:
Knowledge of both theoretical and practical aspects of project and program management;
Prior experience in a consulting firm;
Knowledge of project management techniques and tools
Proven experience in strategic planning;
Proficient in project management software;
Ability to handle multiple tasks and balance priorities;
Excellent written and oral communication skills; ability to influence at all multiple levels within the organization;
Ability to take the initiative and work independently;
Excellent computer skills including PowerPoint, Word and Excel, inter/intranet, and experience in Workday.
Ability to identify and resolve problems in a proactive and timely manner;
Demonstrated ability to gather and analyse information skilfully; with strong attention to detail;
Excellent organizational skills and superior client service skills;
Excellent interpersonal, collaboration and team working skills;
Ability to exhibit a high level of confidentiality.
Desirable:
Over 5 years work experience in a project management/ change management capacity;
Experience in agile project management
Competencies
Languages:
An excellent knowledge of English and preferably a good working knowledge of French or one of the following: Arabic, Chinese, Russian, and Spanish. Knowledge of other languages would be an asset.
Organizational Competencies:
Global Fund Awareness
Service Orientation
Drive for Results
Collaboration
Interaction
Adaptability
Functional Competencies:
Analytical
Business
Communication
Human Resources
Due Diligence
Human Resources
Project Management
Role specific Functional Competencies
Critical thinking and problem-solving skills
Change Management expertise
Planning and organizing
Decision-making
Communication skills
Influencing and leading
Teamwork
Conflict management
Adaptability
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Job Posting End Date04 July 2024