The UNHCR MENA Regional Bureau in Amman, Jordan, covers 14 countries in the region. These continue to pose overwhelming challenges, with multiple and complex emergency situations on an unprecedented scale.
As the MENA Bureau supports the human resources management across the region, it is of paramount importance to maintain clear oversight, provide guidance and ensure compliance. The recruitment of HR experts enables the performance of core functions which extend to provision of advice, capacity-building, guidance on policy and operational issues to ensure compliance with UNHCR Human Resources rules and regulations. In addition, the incumbent will assist in gathering information and data from the region to support HR planning, implementation, reporting and statistics for monitoring financial implications and HR processes.
The Senior HR Assistant will be working under the supervision of the HR Officer, assisting him/her in personnel administration and other HR related matters, including the process of recruitment and appointment of staff, in the performance management and welfare issues of staff under area of responsibility (AOR), and administration of the Medical Insurance Plan. S/he should have HR experience preferably with UN/UNHCR, familiarity with HR tools (people-soft) and demonstrates an overall understanding of the fundamentals of HR. S/he is expected to be highly flexible and able to cope with multiple requests. S/he must have proven cultural flexibility, professionalism, integrity, confidentiality and respect for diversity.
Functional Statement:
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Accountability **
The workforce in the AOR is well-informed of the organisation’s human resources policies and practices.
UNHCR provides a healthy, safe and respectful working environment for its workforce in the AOR.
Responsibility
Assist in the recruitment, assignment, reassignment and separation of local general service staff. Prepare documents for the interview panel for the recruitment of local staff.
Process local staff members’ contracts, entitlements and benefits in accordance with Staff Rules and established HR procedures.
Update personnel related information in MSRP/HR module where this activity has been rolled out from PAPS to the respective office.
Advise staff members on their rights, obligations, benefits and entitlements, and assist them in interpreting UN/UNHCR staff rules and regulations.
Assist newly arrived international staff with administrative formalities related to their accreditations, security/ground passes, submission of completed forms and related documents to headquarters, arrange travel and hotel reservations
Assist with shipment of their personal effects in coordination with the logistics section.
Administer UNHCR medical insurance plan for locally recruited staff. Provide administrative support to staff and dependants in case of medical evacuations, as well as security evacuations/relocations. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
Maintain personnel records in the office, including maintenance of the attendance, overtime and leave records.
Perform other related duties as required.**
Authority **
Initiate calculations for payments related to personnel issues such as settlement of travel claims, overtime claims, hazard pay, MIP reimbursements, medical and security evacuations, shipment costs.
Initiate routine correspondence on HR matters for the authorizing officer’s approval.
Essential Minimum Qualifications and Experience:
Completion of secondary education with certificates in secretarial and administrative training.
Minimum 5 years of previous relevant work experience.
Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization.
Fluency in English and working knowledge of another relevant UN language or local language.
Desirable Qualifications & Competencies:
Working knowledge of other UN language(s).
Field experience with UNHCR and/or with other humanitarian organizations is an asset.
High IT affinity and working experience of PeopleSoft/MSRP.
Required Competencies:
Cross-Functional Competencies
Internal candidates: Interested staff members should consult the Policy and Procedures on Assignments of Locally recruited Staff (IOM/49-FOM/50/2012 dated 15 June 2012). If you have questions regarding your eligibility, you may also contact the HR Unit.**
An applicant who has internal status is a staff member holding an indefinite or fixed-term appointment in any duty station in the country. Former UNHCR General Service staff members, having held an indefinite or fixed-term appointment for an uninterrupted period of at least one year may apply for internally advertised vacancies at their previous grade or equivalent or one grade above, if the seniority requirements are met, for a period of two years following separation (if such criteria are not met, former staff members can still apply as external candidates).
External candidates: External candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.[1]**
[1] Completed and relevant university education can count as maximum 50% of the required years of work experience.
This vacancy is archived.