Grade: G6
Vacancy no.: GENEVA/GS/2024/04
Publication date: 28 March 2024
Application deadline (midnight Geneva time): 30 April 2024
Job ID: 11781
Department: NORMES
Organization Unit: NORMES
Location: Geneva
Contract type: Fixed Term
The recruitment process for General Service positions is subject to local recruitment regulations and Article 4.3 of the ILO Staff Regulations. The ILO may only offer a contract to persons who have a valid residency status in Switzerland or who currently reside in neighbouring France.
The following are eligible to apply:
The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.
Applicants may be tested to assess skills in Microsoft Word, Excel and/or PowerPoint, or other skills. In addition to any interview or testing that may be requested of candidates, successful completion of the Assessment Centre is required for external candidates.
*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 84962 CHF yearly.
The position is located in the International Labour Standards Department (NORMES). NORMES is responsible (i) for designing and implementing the ILO standards-related activities in accordance with the standards policy adopted by the Governing Body; (ii) for supporting and servicing all the supervisory bodies of the ILO and (iii) for the promotion of Office-wide communication, coherence and cooperation on ILS.
The incumbent provides senior-level support and oversees a range of administrative- and finance-related services that contribute to the efficient running of the department/cluster in the areas of programme-, procurement- and HR-related support. Work requires the correct interpretation, adaptation and application of ILO finance-related and administrative-related rules, regulations, policies, procedures and processes (applicable standards).
The incumbent works under direct supervision of the Director of NORMES. The incumbent works independently, showing a high degree of initiative and judgment. Supervision received is focused on facilitating service delivery, ensuring that agreed results are achieved and that work is integrated with related services. The incumbent provides relevant support, guidance and training to staff on the correct application of applicable standards.
Internal contacts are with diverse organizational units throughout the Organization to enlist cooperation, collaborate on the resolution of complex and sensitive issues, solve problems and coordinate joint activities for the effective planning and delivery of services. External contacts are with meetings participants and service providers to coordinate information and follow up on and resolve pending issues.
8. Handle a wide range of inquiries and requests for information and propose innovative solutions to issues without precedent.
9. Prepare, draft, perform quality control, finalize and/or upload to webpages/disseminate a broad range of outgoing general and administrative correspondence, reports, publications and other documentation. Draft notes and responses on the basis of research, knowledge of administrative matters and understanding of the areas covered by the work programme.
10. Ensure information management systems and electronic workspaces are maintained, updated, accessible and efficiently structured.
11. Organize and coordinate administrative services for meetings and other events, including high-level. Lead secretariat support services and oversee the logistical, administrative and financial arrangements. Prepare and oversee the preparation of documents, presentations, briefing files and related materials. Take minutes and/or prepare summary notes of meetings.
12. Serve as focal point for administrative matters relating to performance management, interns and other HR matters.]
Completion of secondary school education. Training in a relevant field.
Minimum of six years of relevant experience.
Excellent command of two working languages (English, French, Spanish) of the Organization.
In addition to the ILO core competencies Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration, the following is required:
In-depth knowledge of established standards governing operational areas. Ability to interpret administrative and financial rules, regulations, policies and procedures and impart knowledge to others.
Knowledge of the substantive nature of ILO programmes and activities.
Ability to apply sound financial administration and accounting techniques and work in accordance with the International Public Sector Accounting Standards (IPSAS).
Proficient in the use of computer software packages, such as Office 365 (Word, Excel, PowerPoint, Teams).
Good knowledge of SharePoint or another document management system.
Good level of ability to work with an enterprise resource planning (ERP) system.
Ability to quickly grasp and work efficiently with a minimum of training assistance with office tools, IT software, systems, applications and web-based platforms.
Ability to use a content management system to copy, paste and format content into a public website page.
Excellent drafting skills.
Analytical skills and attention to detail.
Ability to oversee the work of administrative support staff. Team-oriented to contribute to a positive and cohesive work environment.
Ability to grasp and work efficiently with large volumes of information related to administrative and programme priorities.
Interpersonal skills and communication skills. Ability to interact with an extensive network of contacts at senior levels with discernment, tact and diplomacy. Discretion in dealing with confidential matters.
Ability to work effectively in a multicultural environment and to demonstrate and model gender-responsive, non-discriminatory and inclusive behaviour and attitudes.
Recruitment process
Please note that all candidates must complete an on-line application form. To apply, please visit ILO People. The system provides instructions for online application procedures.
Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 1 to 3 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.
Fraud warning
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.