Result of ServiceThe incumbent will be tasked to deliver the following: Deliverable 1: Draft report on findings and results of the roundtables conducted Deliverable 2: Draft report on findings and results of the interviews conducted Deliverable 3: Communication and branding package (designed and printed material) Deliverable 4: Draft report on findings and results of the townhalls conducted Deliverable 5: Draft report on findings and results of the survey conducted Deliverable 6: Final consolidated report compiling findings and results from all consultations (roundtables, interviews, townhalls, and survey), including analysis and recommendations Work LocationRemote/Beirut Expected duration2 Months Duties and ResponsibilitiesBackground: Lebanon’s public administration has not undergone a comprehensive reform since 1960. The structures, systems, and processes in place today have remained largely unchanged for over six decades, despite the profound political, economic, and technological transformations that have shaped the world. During this period, only ad hoc adjustments were introduced, leaving the administration outdated and misaligned with the evolving needs of citizens and businesses. The Office of the Minister of State for Administrative Reform (OMSAR), under the direct sponsorship from the government, is planning to launch a high-priority national initiative to both reposition the Lebanese State and reshape its administrative structure. This “whole-of-government” effort marks a departure from previous fragmented reform attempts. It reflects a bold and necessary shift toward a coherent, citizen-centered, and mission-driven public sector. The current system faces multiple structural and operational challenges: legislation and procedures remain detached from global best practices, institutional structures are still anchored in obsolete functions, and nearly 70% of civil service positions are vacant, leaving critical roles unstaffed. Job functions remain rooted in a mid-20th century model, with limited presence of modern competencies such as digital policy, cybersecurity, and innovation. Recruitment and compensation systems are outdated, making it nearly impossible to attract, retain, or motivate talent. The digital infrastructure of government remains weak, fragmented, and heavily reliant on paper-based systems. This results in inefficient service delivery, duplication of functions, and a growing gap between the administration’s capabilities and citizens’ expectations. The overall outcome is a public sector that struggles to deliver services effectively, undermining both state legitimacy and public trust. This project is conceived as a unique opportunity to reverse decades of stagnation by designing a modernized and digitally enabled public sector. It seeks to establish a new blueprint for governance and service delivery that is citizen-centric, transparent, and efficient, ultimately laying the foundation for Lebanon’s Public Sector Reform 2030. To translate this ambition into a concrete and actionable path, the reform journey has been structured into distinct phases. Each phase builds on the previous one—starting with the articulation of stakeholders’ aspirations, followed by the design of a comprehensive reform blueprint, and culminating in the nationwide implementation of restructuring, digital transformation, and workforce renewal. This phased approach ensures that reforms are both inclusive and evidence-based, while allowing for piloting, learning, and progressive scaling across all public institutions. Objectives: To support the implementation of Phase 1: Stakeholders’ Aspirations Through this consultancy, the aim is to develop a shared, forward-looking vision for Lebanon’s public administration through a process of national dialogue that defines guiding design principles and seeks to refresh the social contract and rebuild citizen trust. This vision will clarify future roles and functions, establish guidance and priority areas for institutional restructuring, and provide a strategic foundation to inform the development of a comprehensive blueprint for public sector reform, grounded in an assessment of current realities, constraints, and opportunities. Duties and Responsibilities: To meet the set objectives, the consultant is expected to perform the following tasks: - Organize, lead and conduct roundtables with civil servants, private sector, ECOSOC, donors, media, former OMSAR ministers (including logistics) - Organize, lead and conduct interviews with political parties including parliamentary and non parliamentary blocks (including logistics) - Organize, lead and conduct townhalls with universities and municipalities (including logistics) - Design, conduct and analyze a survey for citizens and heads of municipalities (including logistics) - Design, create and print communication and branding material (including logistics) - Draft reports on findings and results of the consultations conducted Qualifications/special skillsA Master’s degree in public policy or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 10 years of professional work experience in the field of policy making, institutional reform, stakeholder consultation and development of policy recommendations and policy analysis reports is required. Stakeholder Engagement & Facilitation: 7–10 years’ experience organizing and leading multi-stakeholder consultations (roundtables, interviews, townhalls) with government, political parties, civil society, private sector, donors, academia, and media is required. Research & Reporting: Proven ability to design surveys, analyze qualitative/quantitative data, and produce high-quality analytical and consultation reports with actionable recommendations is required. Project & Logistics Management: Strong track record managing full consultation processes, including planning, stakeholder mapping, coordination, and logistics, with ability to meet tight deadlines is required. Communications & Branding: Experience creating and delivering communication/branding packages (print and digital) is desirable. Languages & Technical Skills: Strong drafting and presentation skills, proficiency in MS Office and online survey tools; Design software familiarity is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in Arabic and English is required. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas. Additional InformationRecruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.