Hardship Level (not applicable for home-based)A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeUNOPS LICA3
Target Start Date2024-09-01
Job Posting End DateAugust 12, 2024
Terms of Reference1. General Background
The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern (POC).
Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees and POC. UNHCR has developed a Private Sector Fundraising Strategy focusing on both Individual Giving and Private Philanthropy, identifying priority fundraising markets and regions.
PSP Project Clerk is responsible for assisting the concerned supervisor and teams in the implementation of general administrative and resource management tasks for F2F fundraising and Tele Fundraising teams. S/he will work on regular assignments with an oversight from the supervisor, who will provide general guidance and work plans for identifying work priorities and appropriate approaches; performance is measured with target, expected results and compliance with policy and procedures so that the programmes achieve the goal in generating sustainable income for UNHCR Thailand Multi-Country Office.
2. Purpose and Scope of Assignment
Under the overall supervision of the Associate PSP Officer, the individual contractor will assist in the following:
Duties and Responsibilities
Support In House Face-to-Face Fundraising team
• Human Resources
o Provide administrative support to the recruitment of in-house F2F fundraisers; advertise the vacancies through the PSP’s official recruitment channels, call for interview, handle human resources process; screen and select potential candidates and other candidate management and act as the focal point with the candidates including maintain the records and archive.
o Keep tracking and recording performance of fundraisers as well as their leaves in the PSP’s performance tracking sheet to ensure they correspond with their TORs and the conditions per their Payment Instructions.
o Coordinate with UNOPS to process UNHCR fundraisers contract and ensure correctness of information and receive contracts in timely manner.
• Administrative Support
o Prepare fundraising materials for each fundraiser in a timely manner.
o Prepare the monthly accounting document for in-house F2F such as Reimbursement, Advance and Settle Advance.
o Prepare procurement for in-house F2F.
o Provide logistic supports for in-house F2F fundraisers including travel requests, transportation and accommodation preparations and payment processes.
o Provide general support for the in-house F2F Fundraising Manager or Team Leaders on office administration.
Support In House Telemarketing team
• Assist Tele-fundraising and Call Centre supervisor in human resources elements of coordination with UNOPS to process UNHCR tele-fundraisers contract, ensure correctness of information and guide the induction and on-boarding processes.
• Assist Tele-fundraising and Call Centre supervisor in administrative support elements of payment request preparation for approval and facilitating effective procurement workflow.
Others
• Perform other related duties as required.
3. Monitoring and Progress Controls
• In House Face-to-Face Fundraising team receives correct information and number of recruitments in timely manner.
• In House Face-to-Face and Telemarketing fundraisers receives their contracts and correct administrative and human resources information in timely manner.
• The individual contractor delivers qualified In House Face-to-Face Fundraising and Telemarketing tasks within given timeline.
• PSP team is supported in administrative and general operation tasks in timely manner.
4. Qualifications and Experience
a. Education
• Completion of high school diploma or Bachelor degree in Business Administration, Communication, Arts, Public Relations, International Relations, Office Management, Human Resources Management, or related field.
b. Work Experience
Minimum 1 year relevant experience for high school diploma or 0 (zero) year of experience for Bachalor degree or higher.
c. Key Competencies
• Languages - Good command of English and Thai languages.
• Ability to communicate effectively both verbally and in writing.
• Good skills of sale, communication, negotiation and convincing.
• Discipline in time management and be punctual.
• Excellent in interpersonal skills and pleasant personality.
• Good skills in all MS office and CRM system.
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Skills
Education
Certifications
Work Experience
Other informationThis position doesn't require a functional clearance
Home-BasedNo