P.S: Please ensure that you fill in all details before submitting your application. Empty and incomplete applications will not be considered.

Background

NRC has been active in Somalia since 2004 with four area offices in Kismayu, Mogadishu, Garowe and Hargeisa, providing protection and humanitarian assistance to refugees, internally displaced persons and returnees in Somaliland, Puntland, South Central and Jubbaland regions. NRC offers a comprehensive response for returnees and IDPs of high need, addressing their food security, livelihood, shelter, education, ICLA, and water, hygiene and sanitation needs and also responding to emergencies through NRC’s five core competences; Shelter, Education, Food Security and Livelihoods, WASH and Information, Counselling and Legal Assistance (ICLA).

NRC Somalia is part of NRC’s East Africa and Yemen regional operation which comprises of large-scale multi-country humanitarian and early recovery interventions spread across Ten countries (Kenya, Somalia, Ethiopia, Djibouti, Yemen, Eritrea, South Sudan, Uganda, Tanzania and Sudan). NRC’s overall strategy in the region is to enhance protection and promote the rights of displaced people in humanitarian need by improving living conditions and seeking durable solutions. The regional office is based in Nairobi and works with country programmes to ensure standardization of programmatic and operational approaches, promote multi country programming and ensuring quality and coordination.

Generic responsibilities 

Adhere to NRC policies, tools, handbooks and guidelines. Assist implementation of the protection portfolio according to plan of action. Implement independently case management related activities as delegated. Responsible for organizing and delivery of tasks in line with established procedures, agreed priorities, international standards, and relevant guiding principles. Provide quality and timely case management for identified general protection cases at high risk and/or extremely vulnerable, in accordance with the best-practice and international protection standards. Develop and maintain knowledge of protection, in order to be most effective in supporting the team. Prepare and develop status reports as required by management. Ensure proper filing of documents. Ensure that case management services are accessible to target beneficiaries most in need, and explore and assess new and better ways to assist. Promote and share ideas for technical improvement.

Specific responsibilities 

Work to undertake detailed protection assessments in the field. Support the data collection through the Protection and Returns Monitoring Network (PRMN) Identify general protection cases at high risk and support case referrals between agencies Identify cases in need of individual protection assistance, and provide services to achieve a protection outcome  Accompany cases to referral locations as needed. Provide information to individuals and families about their rights and entitlements, including what services are available. Ensure that all data and information pertaining to beneficiaries is handled in strict confidence, and in line with applicable data protection and information sharing protocols. Collect and update information on services available, and service providers and protection actors.  Compile information and report on achievements. Report internally on weekly and monthly achievements; and for urgent cases, on a daily basis. Any other tasks as required. 

Our Ideal Candidate:

We are looking for a University degree in Social sciences, Bachler of law is added advantage. Experience from working as humanitarian protection project implementation position in a humanitarian/recovery context. Experience from working directly with affected/local communities within an international or local organization in a humanitarian context.

Previous experience from working in complex and volatile contexts.

At least 3 years Previous experience protection programming and conducting case management or other Protection-related activities.Basic knowledge or interest in understanding of international standards, and Protection fundamental concepts and guiding principles.

Ability to analyse and integrate information from a wide range of sources.

Knowledge of IT tools (MS Office package, internet, e-mail, etc.).

Fluency in English, both written and verbal.

We are particularly looking for a positive individual with strong communication skills, who can build trust and confidently navigate both internally and externally at different levels.

In this position you will join highly motivated and expert staff who are making a difference to the most vulnerable people.

What We Offer:

Contract period:  Until December 2024 with possibility of extension

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Kismayo

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

Additional Information:

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.

Incomplete, email and paper applications will not be considered.

Qualified female candidates are strongly encouraged to apply The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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