Back Project Associate (AVRR Counselling)

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.   Context Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Senior Programme  Associate (AVRR) and in close coordination with the Project Associates the incumbent will be responsible for providing counselling services for migrants in Berlin, Germany, with a particular focus on Assisted Voluntary Return and Reintegration (AVRR).

1. Assist the Programme Associate in planning, organizing and delivering the AVRR counselling service to migrants in Berlin (e.g. asylum reception centres);
2. Provides up-to-date, objective and reliable information on the situation in countries of return, and by doing so, assists in migrant’s informed decisions on return or other available options, as required, initializes support concerning return and reintegration;
3. Maintain records of all activities and contacts with applicants as well as individual inquiries and report these records periodically in a timely manner; translation into English and formatting of the information if necessary; supports the supervisor in sharing of information with other IOM Missions or counterparts;
4. Supports the Programme Associate with design materials for outreach and visibility of the availability of up-to date reliable information;
5. Provides information and counselling concerning the offers of projects as well as other assistances offered by IOM;
6. Visit, provide briefings to, and counsel migrants in appointed areas in relation to AVRR and what it entails for migrants throughout the process;
7. In coordination with the Programme Associate, provides information and counselling on relief offers, governmental support and/or private services to potential returnees;
8. Exchanges experience and collaborates with other players in the sector of migration counselling in Germany;
9. Supports the organization and preparations of regular meetings and joint thematic events targeting other migration actors in different locations in Germany;
10. Assists the Programme Associate in the development and implementation of a strategy to inform the target group about possibilities of the voluntary return through the existing programs
11. Performs any such other duties as may be assigned by immediate supervisor and/or CoM. Education
    • University degree in Social Science, Migration Studies, Social pedagogics or a related field from an accredited academic institution, with two years of relevant professional experience, preferably in similar roles

      or

      • Completed High School degree from an accredited academic institution, with four years of relevant professional experienceAccredited Universities are those listed in the UNESCO World Higher Education Database. Experience
        • Counselling in a social context (preferably migration) 
        • Experiences of working in a highly diverse and intercultural context 
        • Experiences of working with vulnerable groups 
        • Demonstrated experience and knowledge on migration with a focus on implementing and processing AVRR activities in Germany is an asset; 
        • Previous work experience with national, regional or international public bodies and knowledge about the AVRR landscape in Germany would be an advantageSkills
          • Strong organisational skills including experience in project management an advantage; 
          • Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint is required.Languages
            • Fluency in English and German is Required.  Knowledge of another official IOM language (French, Spanish) as well Russian and/or Arabic is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:
            • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
          • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
        • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
      • Courage: Demonstrates willingness to take a stand on issues of importance.
    • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies – behavioural indicators (Level 1)
    • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
12. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.