Back Programme Policy CST (BIM)

DEADLINE FOR APPLICATIONS16 April 2025-23:59-GMT+01:00 West Africa Standard Time (Ndjamena)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

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WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

  JOB TITLE : Programme Policy Officer (BIM)

  TYPE OF CONTRACT: Consultancy Level I

  DUTY STATION (City, Country): N'Djamena, Chad

  DURATION: 11 months

  BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

  Contribute to WFP’s principles and normative guidance on a people-centred approach to delivering assistance into the design of the business processes, key controls and business requirements for registration, enrolment, verification and the delivery of CBT and in-kind assistance. Work in partnership with CBT HQ, WFP’s Technology division (TEC), and relevant product owners, to ensure that the business capabilities needed, including user-experience design are embedded in corporate systems, tools, and services. Support the development and delivery offered to WFP country offices and partners for Identity Management (IDM) systems and operations. Ensure close coordination with WFP field colleagues, end-users of systems, beneficiaries and other key stakeholders and deploy on mission regularly to solve challenges and develop optimal field operations. Gather feedback and requests from WFP country offices and work towards meeting their needs through overall excellent support and service provision.

  ACCOUNTABILITIES /RESPONSIBILITIES:

  Under the supervision of the Head of Programme Delivery or delegated IDM Lead, the incumbent will:

  A. Operational Support

  • Provide technical support to field teams on registration campaigns, verification, card printing, and ID reconciliation processes;
  • Contribute to the rollout and scaling of SCOPE Light/PIT, ensuring compliance with WFP standards and beneficiary engagement protocols;
  • Support the monitoring and documentation of anomalies, registration gaps, and interface errors;
  • Contribute to data verification exercises and data clean-up operations, ensuring alignment with transfer plans and beneficiary lists.

    B. Data Management and Quality Assurance

    • Collaborate with the data analysts to design and update anomaly dashboards;
    • Support the implementation of the SOP on duplication and anomaly resolution, ensuring timely follow-up;
    • Conduct quality checks on beneficiary data and ensure timely feedback loops to field teams and CPs;
    • Support the automation of monthly reports and ensure timely IDM inputs into CBT performance monitoring.

      C. Capacity Building and Coordination

      • Facilitate training sessions for WFP staff and Cooperating Partners on registration tools, data quality, protection, and data sharing protocols;
      • Contribute to the preparation and animation of the IDM/Data Working Group;
      • Support coordination with relevant units (RAM, M&E, TEC, Protection, Cooperating Partners) to ensure coherence;
      • Contribute to the review of the IDM strategy and roadmap for 2025.

        D. Knowledge Management and Documentation

        • Maintain and update the IDM SharePoint site and other knowledge platforms;
        • Document lessons learned, standard processes, and good practices;
        • Contribute to donor reporting, evaluations, and internal reviews as required.

          4. QUALIFICATIONS AND EXPERIENCE

          Education:

          • Advanced university degree in Information Systems, Social Sciences, Statistics, Data Management, Humanitarian Affairs, or related field. A first university degree with additional years of experience may be accepted.

            Experience:

            • At least 3 years of professional experience in humanitarian programmes, preferably in beneficiary data management, CBT, monitoring, or accountability to affected populations;
            • Experience in using digital registration tools such as SCOPE, SCOPE Light, or similar systems is an advantage;
            • Familiarity with data protection principles, humanitarian identity management, or fraud prevention is a strong asset;
            • Previous WFP experience is an asset, especially in the Sahel context.

              Knowledge & Skills:

              📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

              ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

              • Strong knowledge of beneficiary registration systems and operational data management;
              • Ability to troubleshoot digital tools and provide hands-on support to field teams;
              • Analytical skills in identifying data anomalies and resolving inconsistencies;
              • Experience in training facilitation and capacity strengthening;
              • Proficient in Excel, data visualization tools, and Microsoft Office Suite;
              • Familiarity with SQL or Kobo is a plus.

                Languages:

                • Fluency in French is essential (working language in Chad);
                • Working knowledge of English required.

                  5. DELIVERABLES

                  • Support missions and capacity-building reports to field offices;
                  • Monthly anomaly and duplication management reports;
                  • Updated IDM dashboard and documentation of SOP compliance;
                  • Training materials and sessions delivered;
                  • Contributions to PIT/SCOPE Light rollouts and evaluations;
                  • Final report summarizing achievements, gaps, and recommendations.

                    OUR VALUES

                    • Integrity
                    • Collaboration
                    • Commitment
                    • Humanity
                    • Inclusion

                      WFP LEADERSHIP FRAMEWORK

                      WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

                      Click here to access WFP Leadership Framework

                      REASONABLE ACCOMMODATION

                      WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

                      NO FEE DISCLAIMER

                      The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

                      REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

                      • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

                      • Once your profile is completed, please apply, and submit your application.

                      • Please make sure you upload your professional CV in the English language

                      • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

                      • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

                      • Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

                      • Only shortlisted candidates will be notified

                        All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

                        
                        No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.