Org. Setting and ReportingThe Trade and Market Intelligence (TMI) section is part of ITC’s Division of Market Development (DMD). TMI has developed, and is continuously evolving, a set of market analysis tools and customizes these tools for specific regions to facilitate greater intra-regional trade and integration. These are made available for business actors (particularly MSMEs) and are free of charge for users from developing countries. In addition, TMI has developed methodologies for focused studies as well as analytical outputs and surveys in areas such as non-tariff measures. TMI also delivers capacity-building services for beneficiaries in using its tools and analysis methodologies in support of strategic and operational trade-related decisions. ITC’s Competitive Intelligence (CI) Programme, hosted by TMI, delivers training, advice and online solutions to strengthen the capacity of trade and investment support institutions (TISIs) to gather and distribute customized intelligence to their clients about their competitive environment. This includes the development of the African Trade Observatory (ATO) in collaboration with the Africa Union (AU), which aims at integrating ITC information with data from African countries to facilitate the monitoring of regional and continental trade agreements, the Global Trade Helpdesk (GTH) and other integrated solutions. The Programme Officer will coordinate and supervise the work of the CI Programme, particularly in relation to the ATO initiative and the GTH, bringing together different TMI teams and a wide network of national, regional and international partners to strengthen market analysis skills of economic actors ResponsibilitiesUnder the direct supervision of the Chief, TMI, the Programme Officer will be responsible for the following duties: • Develops, implements and evaluates assigned programmes/projects, etc.; monitors and analyzes programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and initiates corrective actions; liaises with relevant parties; ensures follow-up actions. • Performs consulting assignments, in collaboration with clients, by planning facilitating workshops, through other interactive sessions and assisting in developing action plans the clients will use to manage the proposed changes. • Researches, analyzes and presents information gathered from diverse sources. • Coordinates policy development, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies, • Organizes and prepares written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc. • Provides substantive backstopping to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc. • Initiates and coordinates outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities. • Leads and/or participates in large, complex field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc. • Coordinates activities related to budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepares related documents/reports (pledging, work programme, programme budget, etc.). • Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. • Performs other duties as required Competencies• Professionalism: Knowledge of issues relating to international trade, market access and competitiveness. Knowledge of online trade information solutions. Knowledge of web-based tools. Knowledge and understanding of theories, concepts and approaches relevant to the development and management of information technology based information solutions. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision making and convey resulting information to management. • Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. EducationAdvanced university degree (Master’s degree or equivalent) in business administration, management, economics or a related field. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree. Job - Specific QualificationNot available. Work ExperienceA minimum of seven years (9 with a first level degree) of progressively responsible experience in project or programme management, administration or related area is required. A minimum of two years or more experience in data analytics, data management or related area is desirable. Experience in preparing project proposals and reports, including budgets is desirable. Experience in developing and/or managing trade information portals at national, regional or global levels is desirable. Experience of UN/ITC administrative and financial management procedures is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).