Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Context
Under the overall supervision of the Chief of Mission (CoM) in Cambodia and direct supervision of the Program Officer, the Program Assistant will be responsible for providing individualized case management to vulnerable migrants and victims of trafficking, assisting in the implementation of all migrant protection activities, and supporting budget monitoring. The following are the duties of the candidate for this position.
- Conduct intake interviews, needs assessments, risk evaluation, and follow-up for Cambodian and foreign vulnerable migrants and victims of trafficking; apply IOM’s vulnerability model to assist migrants exposed to violence, exploitation, or abuse
- Assist in data analysis and statistics to monitor trends in migrant protection and project results
- Provide administrative and logistical support for all activities; assist in activity and budget planning and monitoring including financial tracking
- Perform duty travel as required
- Undertake other duties as assigned
- Provide individualized case management and Coordinate the provision of humanitarian assistance to vulnerable migrants with implementing partners, service providers, and local authorities including access to safe shelter, healthcare, psychosocial support, and reintegration services
- Maintain regular communication with migrants to ensure understanding of procedures and readiness for each stage; Engage in trust-building and adapted communication strategies to foster safe environments for disclosure and support
- Collect and record accurate data using IOM’s standard tools and case management system, ensuring compliance with data protection standards and informed consent.
- Support engagement with civil society actors through regular contact, organizing consultations and meetings, and information exchange
- Assist in drafting official communication to government counterparts related to support assistance to vulnerable migrants
- Support mapping of available services, document and report gaps in service delivery
- Contribute to trainings, workshops and consultations on migrant protection including assisting vulnerable migrants, trauma-informed care, trafficiking in persons and others thematic areas
- Provide administrative and logistical support for all activities; assist in activity and budget planning and monitoring including financial tracking
- Perform duty travel as required
- Undertake other duties as assigned Education
- University degree in Law, Political Science, Social Sciences, international relations or related field with two years of experience in sustainable development, migration, human rights, human trafficking, or other relevant fields
- High school diploma with four years of experience in sustainable development, migration, human rights, human trafficking, or other relevant fields Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience
- Experience working in sustainable development, human rights,
- Experience working with international non governmental organizations or civil society actors
- Prior experience with IOM or a relevant UN agency will be considered an advantage. Skills
- Capacity to work independently and with minimal supervision;
- Personal commitment, efficiency, and flexibility;
- Excellent written and oral communication skills;
- Native in Khmer and fluency in English; Languages
- Fluency in Khmer is required (oral and written). IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 1)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings. Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies