Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Office/Unit/Project Description
UNDP is the leading knowledge organization for sustainable development within the UN system, serving as the integrator for collective action to achieve the Sustainable Development Goals (SDGs). Operating in 170 countries and territories, UNDP supports nations in building policies, skills, partnerships, and institutions to sustain progress and foster peaceful, prosperous lives in harmony with the planet.
The Office of Human Resources (OHR), within the Bureau for Management Services (BMS), leads UNDP’s global HR strategy, policy, and oversight. OHR provides advisory and talent management services to enable integrated development solutions, guided by its forward-looking People for 2030 strategy. This transformative three-year initiative aims to strengthen UNDP’s culture, workforce capacity, and results-oriented delivery.
Under People for 2030, OHR seeks innovative, high-caliber professionals to drive change, foster a culture of innovation and entrepreneurship, and deliver impactful outcomes. OHR/Talent Development Unit (TDU), based in Copenhagen, plays a pivotal role in advancing learning and development by crafting frameworks, programs, tools, and partnerships that cultivate a culture of continuous learning.
TDU ensures UNDP’s investment in talent maximizes organizational and individual capabilities, enabling the achievement of strategic goals. Its work focuses on three key objectives:
Elevating organizational capabilities in key areas of excellence. Enhancing individual capabilities. Supporting managers in leading themselves and their teams effectively.The selected incumbent will support virtual learning initiatives by creating engaging, relevant content aligned with UNDP’s strategic priorities. They will leverage modern learning technologies and design principles to enhance the virtual learning experience and contribute to talent development programs across UNDP.
Scope of Work
1) Design and Delivery of the Virtual Learning Experience
Design and deliver virtual/e-learning initiatives aligned with UNDP’s strategic goals and outcomes. Apply innovative instructional strategies and user-centered design for impactful learning solutions. Create and deliver content and curriculums, leveraging technologies like artificial intelligence, virtual reality and augmented reality. Conduct learning needs analysis with stakeholders and develop project management plans. Utilize diverse learning modalities, including video, gamification, blended approaches, and virtual ILT. Coordinate quality assurance to ensure effective delivery.2) Communications and Knowledge Management
Package the HR for 2030 material into a coherent online package, and UNDP’s PPM and RBM certification courses for Bureau for Policy and Programme Support (BPPS) Support communications with stakeholders e.g. internal stakeholders to create learning content, external developers/vendors, learning programme participants. Develop new pages on the Talent Development Hub/LMS/SharePoint website/or update existing pages based on the content provided by the team. Capture relevant information to ensure knowledge management and sharing such as standard operating procedures (SOPs).3) Monitoring, Evaluation and Reporting
Monitor learning projects, including budget adherence and delivery progress. Design and analyze learning evaluation surveys to improve offerings. Create reports tailored to diverse stakeholder needs.4) OHR and Talent Development Support
Provide support for other OHR and Talent Development initiatives and programmes as needed.The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
Institutional Arrangement
This post will report to the HR Manager, People and Career Development in the Talent Development Unit (BMS/OHR/TDU), based in Copenhagen, Denmark.
Expected Demonstration of Competencies
Core Competencies
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-functional and technical competencies Thematic Area Name Definition Business Development and Strategy System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
Business Development
Knowledge Generation
Ability to research information and to turn it into
useful knowledge, relevant for context, or
responsive to a stated need. Ability to apply
existing concepts to new situations, and to develop
new concepts to generate workable solutions and
new approaches. Knowledge of relevant concepts,
conceptual models, and theories that can be
useful in addressing new situations.
Business Management
Communication
Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audienceHR - Learning and
development
Digital learning & development Knowledge of digital learning methods and ability to design and develop digital learning programmes.Digital
Experience design
Knowledge of experience design methodologies and ability to design end-to-end experiences that meet user and business needsDigital
Agile' methodologies and practices
Ability to manage projects and processes through continuous iteration, learning and improvement.HR - Learning and development
L&D design
Knowledge of adult learning principles, instructional design, learning styles, and learning programmes delivery modalities; ability to identify and design effective learning paths, programmes and initiativesRequired Education, Experience, Skills and Competencies
Minimum Education requirements
Advanced university degree (Master’s Degree or equivalent) in Educational Technology, Adult Education, Instruction Design, Human Resources Management, Business Administration/Management or any other relevant discipline is required. Or A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.Minimum years of relevant work experience
Applicants with a master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience. Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in talent development, learning content creation and project managementRequired skills
Prior experience and excellent knowledge of online course authoring tools, such as Articulate 360 (storyline, RISE etc.), captivate, HTML5 or similar. Experience in learning content creation and curation, Learning Management Systems (LMS), SCORM/xAPI standards and creating accessible content using WCAG guidelines. Prior experience and good knowledge of MS Office Suite, MS Teams, and SharePoint.Desired skills in addition to the competencies covered in the Competencies section
Prior experience and knowledge of design tools to create graphic, animation, infographics, movies, podcasts etc. is an added advantage. Experience in the UN system is an asset. Experience in monitoring learning projects is an asset. Experience in conducting learning needs analysis with stakeholders and develop project management plans is an asset.Required Language (s):
Fluency in in English is required. Working knowledge of French and/or Spanish is desirableDisclaimer
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience, and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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