Grade: G4
Vacancy no.: GENEVA/GS/2024/21
Publication date: 13 December 2024
Application deadline (midnight Geneva time): 13 January 2025
Job ID: 12607
Department: ENTERPRISES
Organization Unit: MSME
Location: Geneva
Contract type: Fixed Term
The recruitment process for General Service positions is subject to local recruitment regulations and Article 4.3 of the ILO Staff Regulations. The ILO may only offer a contract to persons who have a valid residency status in Switzerland or who currently reside in neighbouring France.
The following are eligible to apply:
The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.
Applicants may be tested to assess skills in Microsoft Word, Excel and/or PowerPoint, or other skills. In addition to any interview or testing that may be requested of candidates, successful completion of the Assessment Centre is required for external candidates.
*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 71936 CHF yearly.
The position is located in the Micro, Small and Medium Enterprises Branch (MSME) within the ILO’s Department for Sustainable Enterprises, Productivity and Just Transition (ENTERPRISES). The Department’s overall mission is the promotion and development of sustainable enterprises to achieve the ILO goal of social justice through decent work. It collaborates with the ILO’s tripartite constituents on promoting sustainable enterprises through advisory services and technical cooperation.
Within the Department’s mandate to promote sustainable enterprises, the MSME Branch seeks to unlock the potential of creating more and better jobs for women and men in small businesses - a sector where the bulk of employment is being provided. The Branch is working with governments, social partners, the private sector and individuals on improving the enabling business environment, delivering entrepreneurship training, promoting enterprise formalisation, integrating small enterprises into local and global value chains, and improving working conditions and productivity in SMEs (for more details see https://www.ilo.org/topics/micro-small-and-medium-enterprises.
The incumbent performs a range of standard office and administrative support tasks that contribute to the smooth functioning and timely delivery of the organizational unit’s activities. Such tasks relate primarily to correspondence and document preparation, processing administrative actions, information and records management support and meetings support, requiring the use and application of the relevant ILO administrative rules, regulations, policies, procedures and processes (applicable standards).
The incumbent works under direct supervision of the Chief of MSME Branch. The incumbent works with some degree of operational independence in performing the day-to-day work and consults the supervisor for guidance in the case of non-standard issues. Supervision received is focused on the quality and timeliness of work assignments.
Internal contacts are with staff in the organizational unit and staff in other organizational units within the same area of work to obtain, provide or clarify information on matters related to specific assignments and to relay instructions from the supervisor. External contacts are with visitors, meeting participants and service providers to follow up on routine matters, exchange information or direct them to the appropriate person.
Completion of secondary school education.
Minimum of four years of relevant experience.
Excellent command of English and a working knowledge of a second working language (French, Spanish) of the Organization.
In addition to the ILO core competencies Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration, the following is required:
Knowledge of general office procedures and ability to work within the applicable rules, regulations, policies and procedures.
Proficient in the use of computer software packages, such as Office 365 (Word, Excel, PowerPoint, Teams).
Knowledge of SharePoint or another document management system.
Good level of ability to work with an enterprise resource planning (ERP) system.
Ability to grasp and work efficiently with office tools, IT software, systems, applications and web-based platforms.
Ability to use a content management system to copy, paste and format content into a public website page.
Ability to draft standard correspondence.
Attention to detail in order to identify discrepancies in correspondence.
Tact, courtesy and ability to share information in an appropriate and respectful manner.
Ability to work effectively in a multicultural environment and to demonstrate and model gender-responsive, non-discriminatory and inclusive behaviour and attitudes.
Recruitment process
Please note that all candidates must complete an on-line application form. To apply, please visit ILO People. The system provides instructions for online application procedures.
Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 1 to 3 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.
Fraud warning
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.