Position: Monitoring, Evaluation, and Learning (MEL) Team leader
Reports to: Monitoring, Evaluation, and Learning (MEL) Coordinator
Supervision of: 3 staff
Category and Level: Grade 6, Step 1
Duty station: Myitkyina
Travel: Up to 50% travel around Kachin and Shan state
Duration and type of contract: Fixed-Term national contract (renewable based on funding)
All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our action and relationships. The vacancy announcement describes that employment with NRC may lead to employment in our deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security Risks.
NRC is committed to measuring and understanding program performance as an integral part of providing quality humanitarian assistance. Our monitoring and evaluation approach addresses questions on goal progress, impact, and improvement. It is imperative to use M&E results to inform evidence-based program design, ensuring relevance, efficiency, and effectiveness. The main objective of this position is to ensure data quality and integrity for monthly reporting; to facilitate rigorous monitoring and evaluation process to ensure programs align with goal and deliver meaningful results; and to provide timely and accurate data to support informed decision-making within the organization.
2. Role and responsibilities
The following is a brief description of the role.
Generic responsibilities
Ensure adherence to NRC policies, guidance, and procedures. Collaborate with CFM officers, MEL officers, and MEL technical assistants in Bhamo and Myitkyina, and CFM community focal persons in the southern Shan area.Ensure that output and outcome data is collected and documented for reporting; and maintain comprehensive records of M&E activities and results.Capacity building and training of program staff on the technical and conceptual areas, as needed.Support programmed staff to implement quality and timely programs ensuring all MEL activities are carried out during the projects’ implementation.
Specific responsibilities
Develop tools necessary to complete all data collection related to the Complaint feedback mechanism and program output and outcome result.Manage the team to make sure the team works closely with Community based workers and data enumerators for Complaint feedback mechanisms and data enumeration in NE area.Provide technical management on the Referral tracker, CFM tracker, Donor and NRC internal reporting matrices, and Project Indicator tracking table for a timely reporting manner.Manage the Telerivet and Twilio accounts for Hotline /Blast messaging system in NESummarize and report the community’s voices from the project intervention area to the program team weekly.Provide feedback to project technical and partner staff on methodologies and results of assessments to ensure and be accurate that results of monitoring and evaluations are used to implement programmatic changes accordingly.Prepare weekly and monthly work plans for field visits and support for the program data entry.Provide support in data management and Power BI or Excel dashboard reportsPresent as a CFM representative in Monthly/ yearly internal reporting sessionMonthly report on NRC internal reporting systemAny other task relevant to the position as requested by the line and/ or technical manager.Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
MEL Coordinator, BhamoArea Program Manager (NE)MEL team, Yangon and LashioCCR team, Bhamo and MyitkyinaCC Project Managers, Coordinators, and Team LeadersCompetencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:
Essential
Good knowledge of data protection principles, international standards, data tech and systems. Understanding of data and information needs for programmed management and decision making.Good English language both written and verbal skills. Fluency in local language, both written and verbal.Proficient in data analysis tools such as Excel, SPSS, R Studio, or Python and data visualization tools such as Tableau or Power BI Desirable Experience in provision of training to community in conflicted affected area and emergency situationExperience in data management of humanitarian sector or NRCStrong data interpretation skills and data presentationProficiency in MS Office packages (Excel, power point, Word, etc)Basic knowledge and understanding of international standards, and protection fundamental concepts and guiding principles.2. Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, the following are essential for this position:
Complying with security guidelines, plans and standard operation procedures.Monitoring processes and adjusting plans if necessary.Completing assigned tasks according to deadlinesMonitoring processes and adjusting plans if necessaryWilling to carry out tasks that are important for colleagues’ work achievement.Coping with stress and pressure.The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
The Job Description The Work and Development Plan The Mid-term/End-of-trial Period Performance Review Template The End-term Performance Review Template The NRC Competency FrameworkBy signing this job description, the employee accepts these terms and conditions as well as the NRC Guiding Principles on Sexual Harassment and the General Code of Conduct for all NRC’s field personnel attached to this document. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to: • treat everyone with respect and dignity • contribute to building a safe environment for all • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.