The purpose of the position is to support the implementation of all NRC Programs in the South-West and North-West. The incumbent will oversee the overall design and implementation of monitoring, evaluation and learning (MEL) systems and procedures and ensure that all aspects of the MEL system are adhered to. He/she will work under the supervision of the Area Manager, who will provide him/her full support in the implementation of all relevant activities.
Roles & Responsibilities
A. General Responsibilities:
Adhere to NRC policies, guidelines, and procedures. Support and contribute to the development and implementation of monitoring and evaluation systems, including standard operating procedures, guidance and monitoring and evaluation tools. Participate in program design and proposal discussions, including theory of change development, logical framework design, and MEL budgeting.B. Specific Responsibilities:
Support program staff in the planning and execution of MEL, including the methodology and development of data collection tools as well as data management, analysis and use. Support the implementation, dissemination, and use of evaluations and monitoring data in program development, adjustment, or revision. Ensure timely preparation of investigation reports, in coordination with the MEL Coordinator. In collaboration with the Data Officer, prepare the progress of the indicators on a monthly basis. In collaboration with the Data Officer, create and monitor the project tracking tool. Under the supervision of the Area Manager, facilitate periodic project review meetings. Track performance indicators in GORS for programs. Follow up on the update of data on CORE in collaboration with the program teams. Contribute to organizational learning by supporting specific analyses, lessons learned, and reports. Capacity building and training of programme and MEL support staff in the technical and conceptual areas of MEL. Ensure the implementation and follow-up of the complaints and feedback mechanism in collaboration with the CFM Assistant. Develop, on a monthly basis, a report of complaints and feedback. Supervises and mentors MEL support staff in the execution of MEL plans. Contribute to the design of the MEL staff structure and resources, including collaboration with program staff to identify and plan for MEL needs. Perform any other duties as assigned by the immediate supervisor. Capture and archive the most significant changes made by the project (testimonials and case studies). Manage the databases of the various projects in the intervention area; Support the Project Implementing Partners in the development of a Monitoring, Evaluation and Learning Plan in their respective sites. Oversee all MEL activities as described in the MEL and Learning Plan. Support the Implementing Partners in the development of the protocol on data security and confidentiality in their respective sites. Conduct the Data Quality Assessment (DQA) on a monthly and quarterly basis according to the standard model previously defined and approved, with project implementation partners and Program teams. Ensure compliance with the deadlines of the various reports produced by local partners related to monitoring and evaluation activities. Analyze data on a monthly basis and make recommendations to supervisors for program performance/guidance and decision-making.Qualifications
A. Generic Professional Competencies:
At least a Bachelor’s degree in monitoring and evaluation, social studies, development studies or related field. Proven practical experience in MEL planning and execution with at least 3 years of experience in a humanitarian and/or development program, preferably with an international NGO. Experience in collecting, analyzing, managing, and reporting on data. Experience in monitoring multi-sectoral projects including WASH, shelter, education, food security and livelihoods, civil documentation, and housing land and property. Experience in managing data from different core competencies in a backup program is essential. A proven ability to use MS Office software (especially Word, Powerpoint, and Excel) is essential. Experience in using GIS tools, data collection platforms (Kobo/ODK), data visualization software (e.g. Power BI, Google Data Studio) is a plus. Experience in report writing.B . Context/ Specific skills, knowledge, and experience:
Good knowledge of the South-West and North-West region context. Previous experience working in complex and volatile contexts. Documented results related to the position’s responsibilities. Fluency in English, both written and verbal, and work knowledge of French is an advantage. Good communication skills. Fluency in the local language spoken in the South - West and North - West Regions.We offer:
• Beginning: June 2024
• Duration of the contract: 12 months, renewable depending on the availability of funds.
• Salary / Benefits: In accordance with NRC’s Salary Grid.
• Duty station: Buea with 40% field movement.
NRC is an equal opportunities employer and aims to ensure staff diversity in terms of age, gender, ethnicity, nationality and physical ability. Recruitment is free, the NRC will never ask for money or any other favours as part of a recruitment procedure. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.