Back JPO - Communications Analyst, Office of Human Resources

Nationality: Under the JPO programme framework, the following position is open only to nationals of Canada. For detailed information on the JPO Programme and recruitment criteria, please visit https://www.undp.org/jposc

The UNDP Junior Professional Officer (JPO) Programme:

The UNDP (United Nations Development Programme) JPO Programme equips outstanding young leaders with the skills and experience required to advance the Sustainable Development Goals (SDGs) and make a positive difference in the world. As a pathway into the world of development, the programme offers young professionals excellent exposure to multilateral cooperation and sustainable development while providing a valuable entry point into the UN system.

During their assignments, JPOs benefit from the guidance of experienced UNDP staff members and are actively involved in supporting the design and implementation of UNDP’s programs within UNDP’s headquarters, regional or country offices. Additionally, the JPO will undergo a journey of exposure and growth which will build both personal and professional capacity for a career within the multilateral development sector.

As a JPO and young professional in UNDP you should be interested in pursuing a global career with aspiration to work for a field-based organization in support of the development agenda.

The JPO will work as part of a team and be supervised by an experienced UNDP staff member, including:
•     Structured guidance and feedback, especially in the beginning of the assignment, with the purpose of gradually increasing of responsibilities
•     Establishment of a work plan, with clear key results
•     Guidance and advice in relation to learning and training opportunities within the field of expertise
•     Completion of the yearly UNDP Annual Performance Review (APR) including learning and development objectives

The JPO will benefit from the following learning and development opportunities:
•     Participation in a virtual Programme Policy and Operations Induction Course within the first 4 to 6 months of assignment
•     Use of yearly JPO duty-related travel and training allocation (DTTA), as per the online DTTA guide
•     On-going Masterclasses on relevant and inspiring themes
•     Career development support mechanisms and activities
•     Networking with fellow JPOs, young professionals and senior UNDP colleagues
•     Mentoring programme
•     Other training and learning opportunities

Organisational context

The Office of Human Resources (OHR) is part of the UNDP Bureau for Management Services (BMS). It is the anchor of the global HR function for UNDP, providing strategy and policy setting, guidance, and oversight. In addition, BMS/OHR provides a broad range of HR advisory and talent management services enabling UNDP to deliver fully integrated development solutions and its workforce – to deliver more and better results. BMS/OHR aims to be at the leading edge of HR in the international development sector by developing high quality and innovative human resources solutions and driving transformation across UNDP.

The purpose of the role is to support and coordinate effective and engaging communications for the Office of Human Resources.

Position Purpose

The primary objective of the position is to support the coordination and delivery of communications activities for the Office of Human Resources. Working closely with the Communications Officer and the OHR Directorate team, the Communications Analyst will be required to plan and deliver engaging campaigns for HR initiatives. They will be required to innovate new approaches to communications, and support OHR teams with any communication needs. The Communications Analyst will need to be a self-starter who is able to work well within a team setting, collaborate widely within and outside OHR and deliver high-quality communication and outreach activities across UNDP within fixed deadlines.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

Key Duties and Accountabilities

Support the delivery of communication activities for OHR’s flagship products and initiatives

• Plan and deliver campaigns for new products and services, in close collaboration with the Communications Officer.
• Draft newsletters and coordinate the gathering/curation of high-quality content from subject-matter experts
• Organize and facilitate regular webinars and other outreach events.
• Provide drafting and copyediting support to OHR teams on launch messages and email communications.
• Provide video editing and graphic design support to OHR teams
• Support the drafting and editing of annual achievement reports
• Contribute to internal communication activities within UNDP, in close collaboration with the Executive Office
• Draft and post messages and create engagement on community groups on MS Teams and Viva Engage
• Draft and post messages on external platforms such as LinkedIn
• Manage and update OHR’s platforms such as SharePoint
• Provide regular updates on engagement analytics

  Innovate new approaches to communications

  • Using the communication plan as a basis, propose innovative new ways to improve engagement and strengthen communication of OHR’s initiatives
  • Analyse data insights and present them as compelling visuals
  • Initiate the development of new products such as podcasts, videos, and infographics
  • Develop promotional material for OHR initiatives such as infographics, one-pagers etc.
  • Share best practices on communications and engagement and promote knowledge sharing within the office
  • Liaise with the Talent Acquisition and People Programmes Unit to ensure synergies between internal communication and the UNDP Employer Value Proposition (EVP) Activation Plan
     

    Support OHR with other communication needs

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

    • Support OHR Directorate team in managing messages from the OHR Director mailbox
    • Update the OHR SharePoint page on a regular basis
       

      The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

      Education

      • Advanced university degree (Master’s Degree or equivalent) in Communications, Journalism, Public Relations, Marketing or Graphic Design is required, or
      • A first-level university degree (Bachelor´s degree) in the areas mentioned above in combination with additional 2 years of qualifying experience, will be given due consideration in lieu of Master´s degree.

        Experience, Knowledge, and Skills

        • Minimum two years (with master´s degree) or 4 years (with bachelor´s degree) of paid working experience in Communications.
        • At least two years of experience in using advanced digital tools and software for communication and engagement is required.
        • At least two years of experience in managing online platforms, video editing or graphic design is desired.
        • At least two years of experience in an organization similar in size and complexity to UNDP is desired.
        • Fluency in English is required; 
        • Working knowledge of Spanish, French or another UN language (desired).

          Nationality: Under the JPO programme framework, the following position is open only to nationals of Canada. For detailed information on the JPO Programme and recruitment criteria, please visit https://www.undp.org/jposc

          Age Requirement: Maximum 32 years of age on 31DEC25
          
          Attachments needed: 
          •     Copy of your passport
          •     Copy of your Master degree
          •     Copy of your Bachelor degree
           

          Expected Demonstration of Competencies

          Core
          Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality by deadline
          Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
          Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
          Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
          Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
          Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
          Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making
          
           Cross-Functional Competencies Thematic Area Name Definition Business Management Communication

          • Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
          • Ability to manage communications internally and externally, through media, social media and other appropriate channels. Business Direction & Strategy System Thinking
            • Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system. Business Management Portfolio Management
              • Ability to select, prioritise and control the organization's programmes and projects in line with its strategic objectives and capacity. Ability to balance the implementation of change initiatives with regular activities for optimal return on investment. Knowledge and understanding of key principles of project, programme, and portfolio management.

                Technical Competencies Thematic Area Name Definition Communications Campaign management Ability to produce and implement communications and advocacy campaigns which lead to impactful change Communications  Writing and editing Ability to create and/or edit written content in different UN languages. Communications  Social Media management Ability to represent and promote the UNDP brand in virtual communities and networks Communications  Graphic Design Ability to communicate visually and create appealing UNDP graphic products

                Equal opportunity

                As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

                UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

                Sexual harassment, exploitation, and abuse of authority

                UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

                Right to select multiple candidates

                UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

                Scam alert

                UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.