Back Intern (PXD Unit)

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Working under the overall direction of the National Programme Officer, the intern will assist on full-time basis with the case management of the Mission. Tasks will include:

• Assisting the NPO with case management, developing assistance plans, processing payments, tracking progress, and executing case closures and case monitoring.
• Providing timely and accurate information to beneficiaries.
• Tracking and recording case information, completing forms in IOM’s systems.
• Preparing and submitting monthly reports as required and incorporating clients’ feedback in a timely manner, including information related to grants provided, follow up visits, referrals to other service providers and awareness activities conducted etc., as provided.
• Assisting the NPO with other programmatic activities.
• Undertaking all other tasks as may be assigned.

  Training components and learning elements:
  • The intern will gain experience in a UN Organization as well as understanding the dynamics of regional and international initiatives and working groups.
  • Gain experience in Protection projects.
  • Acquire in-depth knowledge of how IOM works with different stakeholders to advocate for migrants’ rights.
  • Practical involvement in Assisted Voluntary Return and Reintegration projects related to Protection.
  • Opportunities to discuss career planning and strategies for humanitarian work within IOM

• Be enrolled in the final academic year of a first university degree programme 
  (minimum Bachelor’s level or equivalent); or 

Languages:
Fluency in English, Kazakh and Russian is required (oral and written)

Required Competencies:
The successful candidate is expected to demonstrate the following values and
competencies:

Values
• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated

Core Competencies – behavioural indicators
• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Competencies will be assessed during a competency-based interview