All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
- Role and responsibilities
- Always adhere to NRC policies and donor requirements.
- Implement ICLA activities according to strategy, proposals, budgets and plans/ targets.
- Involve target communities and community leaders in the planning of activities.
- Coordinate with relevant partners/ other humanitarian actors and other NRC core competencies and support departments.
- Ensure the timely procurement and distribution of materials needed for field activities according to NRC procedures.
- Contribute to periodic progress reports and other documents as required.
- Develop and maintain knowledge of Legal and Civil Documentation (LCD) and Housing, Land and Property (HLP) rights in order to be effective in his/her work.
- Use initiative in day to day problem solving in line with agreed ICLA procedures, priorities and standards.
- Ensure proper filing of documents.
Specific responsibilities
- Provide information, counselling, legal assistance and training activities to target communities in line with NRC policies, strategies and work plan agreed with line manager.
- Accurately record all ICLA activities in line with NRC policy and using templates and guidance provided by NRC.
- Provide accurate information on legal and civil documentation (LCD) and housing, land and property (HLP) rights and entitlements to target beneficiaries in accordance with agreed information scripts.
- Provide accurate legal counselling on LCD and HLP topics within his/her competency and in a manner that enables ICLA counselling beneficiaries to effectively resolve their LCD and HLP issues independently.
- Provide appropriate and effective LCD and HLP legal assistance to resolve LCD and HLP cases, including through accompanying beneficiaries, formal correspondence, telephone calls, meetings with authorities and collaborative dispute resolution (CDR) activities etc.
- Participate in assessments, monitoring and profiling exercises as agreed with line managers.
- Compile narrative and statistical reports on activities and cases of interest on agreed templates as requested by line manager.
- Ensure that ICLA activities are carried out in line with appropriate standards and report on any incident of malpractice by any ICLA staff member to the ICLA Project Coordinator and ICLA Project Manager.
- Perform any other tasks as requested by ICLA line managers.
- Provide LCD and HLP training using NRC approved materials and templates.
- Identify and document violations of LCD and HLP rights observed/ reported during field visits to your line manager.
Critical interfaces
Relevant interfaces for this position are:
- Stakeholders (MoLIP, civil society, community leaders and representatives, government bodies, local authorities and other duty bearers in targeted locations)
- ICLA Officer in field office
- ICLA Technical Officer in field office
- ICLA Project Coordinator in area of operation
- ICLA Project Manager for North East Myanmar
- Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies
- Experience of working in legal aid or protection programmes in a humanitarian/recovery IDP/ returnee context preferred
- Previous experience of providing information or counselling to vulnerable communities
- Previous experience of working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Fluency in written and oral Burmese
- Some knowledge of written and/ or oral English preferred
Context/ Specific skills, knowledge and experience:
- Knowledge or experience of LCD and/ or HLP issues preferred
- Knowledge of the local context
- Knowledge of languages used in state in which s/he works an asset
- Computer literacy and knowledge of software programmes MS Word, Excel, PowerPoint
2. Behavioural competencies (max 6)
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Handling insecure environment
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.