All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
1. Role and responsibilities
The Information, Counselling and Legal Assistance (ICLA) Project Coordinator will be responsible for the implementation of the delegated ICLA project portfolio in Northern Ukraine. The ICLA Project Coordinator will manage the ICLA team and ICLA activities in the Chernihiv office, ensuring capacity building of the team , transferring key skills, and improving ICLA response. The ICLA Project Coordinator will oversee legal service and capacity-building delivery and ensure quality and alignment with NRC strategies and procedures.
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
1. Adherence to NRC policies, guidance, and procedures
2. Contribute to ICLA strategy development, and project proposal drafting and provide input on needs and gaps.
3. Coordinate, manage, and implement the portfolio of ICLA projects (activities, budget, and project documentation) as delegated by the ICLA Project Manager in line with proposals, strategies, and donor requirements, and ensure high technical quality.
4. Support the implementation of project cycle management activities according to the NRC framework.
5. Oversee the provision of legal services to NRC beneficiaries in the relevant area.
6. Ensure that projects target beneficiaries most in need of legal protection, explore and assess new and better ways to assist.
7. Promote and share ideas for improvement and necessary changes in the activities.
8. Supervise the ICLA team located in the Chernihiv area office, ensure their capacity building, and transfer key skills;
9. Contribute to protection needs and trends identification.
10. Liaise and collaborate with relevant local authorities and other key stakeholders.
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
Identify appropriate locations for ICLA outreach work and establishment of activities in coordination with the ICLA team.
Lead the coordination efforts with key stakeholders for ICLA activities within the area of operation.
Manage, supervise, and support the ICLA team through proper implementation and field visit planning.
Monitor and follow up on the quality of ICLA services provided.
Conduct field visits to targeted locations, to better understand the actual needs and implementation issues on the ground.
Monitor, analyze, and document issues of concern arising during legal case management.
Monitor the project performance and progress towards set targets according to the ICLA database and other monitoring tools.
Assist in the development and design of the relevant reporting templates.
Contribute to the development of SOPs, checklists, and relevant ICLA tools.
Deliver timely and quality regular and ad hoc reporting on quantitative and qualitative aspects of the implementation.
Contribute to the proposals, report writing, and budget drafting process, whenever required.
Conduct technical assessment and present recommendations.
Coordinate with project staff from other NRC programs about planning and implementation of program interventions, ensuring integrated programming response when applicable.
Contribute to organizational learning through the provision of specific technical analysis, lessons learned, and reports.
Prepare, organize, and facilitate training, workshops, webinars, and other events according to the plans/requests
Ensure effective use of internal and external referral mechanisms and pathways.
Provide regular progress and administrative reports to the line manager
Ensure proper filing of documents.
Perform any other tasks as requested by line management
2. Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
Minimum 3 years of relevant job experience in a similar role, preferably within the humanitarian sector Documented results related to the position’s responsibilities
Proven experience in coordinating activities and liaising with external actors Previous experience from working in complex and volatile contexts
Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint Fluency in English, both written and verbal
Context/ Specific skills, knowledge and experience: Bachelor degree in law, human rights, international relations, political sciences or equivalent Understanding of laws and regulations related to internal displacement is an asset In depth knowledge of the context in Ukraine Fluency in Ukrainian and Russian language Experience with start-up of legal protection programmes is an asset
2. Behavioral competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
Handling insecure environments
Managing resources to optimize results
Empowering and building trust
Managing performance and development
Planning and delivering results