Org. Setting and ReportingThe United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political missions, Agencies, Funds and Programmes of the UN system worldwide. The position is located within the Human Resources Unit, Central Service, United Nations Global Service Centre (UNGSC) in Brindisi, Italy. The incumbent will report to Chief Human Resources Officer (CHRO). ResponsibilitiesWithin delegated authority, the Human Resources Assistant will be responsible for the following duties: Recruitment and placement: • Researches and provides accurate information to Human Resources Officers and Senior Managers on human resources staffing issues, assisting in the timely filling of vacancies by facilitating the selection of highly qualified candidates to meet the operational and substantive requirements of the Organization; • Reviews job openings ensuring that the evaluation criteria and responsibilities are in line with the approved or classified documents. • Reviews and determines eligibility of applicants in line with requirements stated in the job openings; • Facilitates compliance review and selection of recommended candidates Guides assigned clients through the full recruitment cycle for international and local positions in the Professional, National Professional Officer and General Service categories, including affiliated Personnel. • Onboards staff by conducting reference verifications, determining compensation and benefits, preparing offers of appointments, completing pre-recruitment formalities and facilitating travel and visa arrangements. • Assists in the recruitment and onboarding of affiliated Personnel. • Provides inputs into development of HR policies and procedures on Staff Selection and recruitment. Outreach Initiative: • Assists in active sourcing and outreach initiative to recruit and attract passive and active candidates while positioning UNGSC as an employer of choice. • Assists actively in the preparation of career fairs, campaigns, etc. • Assists in monitoring and tracking outreach initiatives (reports, trends, challenges, audit reference) Roster Management: • Assists in the building and maintenance of rosters for pre-qualified candidates across critical Job families for ease of recruitment during surge or urgent recruitments. Administration of entitlements and benefits: • Interprets, explains and administers entitlements and benefits in line with conditions of service, staff regulations and rules; Provides advice, guidance and information to management and staff on the application and implementation of HR policies, procedures, regulations and rules concerning entitlements and benefits; • Reviews and processes entitlements and benefits related actions in HRIS/ERP, making appropriate recommendations where exception is required. • Supervises and monitors the work of Human Resources Assistants in carrying out all human resources administrative transactions including processing of appointments and preparation of personnel actions; • Monitors issues on conditions of service of staff and advises the supervisor of any developments; • Conducts research and prepares written responses to queries related to HR matters. Planning and Budget • Assists the supervisor in the mission planning process throughout the mission lifecycle by preparing documentation and data as well as initial reviews on staffing requirements and organizational structure; • Assists with the review of recommendations resulting from staffing reviews and translates them into staffing requirements for purpose of budget preparation; • Assists in reviewing and processing requests for classification, providing advice on classification procedures and processes; • Assists in providing documentation and background materials relating to classification of posts. • Constantly reviews and monitors staffing related costs and expenditures in ERP in line with funds allotment, ensuring that funds for staffing costs are available, and where necessary alerts Human Resources Officer to follow up with Finance and Budget Office to deploy funds to meet any shortfall; • Ensures that expenditures related to staffing are within the budgeted staffing costs, coordinating with the Finance and Budget Units at both the mission and Headquarter levels to ensure availability of funds; • Advises hiring managers on loaning of posts between sections and movement of posts and staff between locations based on the SOP on Staffing table and Post Management, ensuring the integrity of the staffing table as approved in the budget without discrepancy in sections and locations. Staff development and career support • Assists in designing and delivering HR training courses, particularly those related to recruitment. General: • Maintains HR related systems and applications including automated databases containing HR related statistics and prepared periodic reports. • Researches on a range of HR related issues and prepares notes/reports. • As requested, conducts research on precedents, policy rulings and procedures. • Supervises compilation and preparation of statistical reports on HR related issues. • Conducts exit interviews for separating staff and assists him/her in final arrangements. • Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval, a variety of correspondence and other communications; performs budget preparation input monitoring and implementation in HRIS/ERP, etc.; sets up and maintains files/records (electronic and paper); schedules appointments/meetings, monitors deadlines, etc. • Prepares written response to queries concerning HR related matters. • Trains and provides supervision to new and lower-level staff in the unit. • Performs other duties as required. Competencies• Professionalism -. Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Knowledge of the United Nations staff rules and regulations, human resources policies, procedures and practices. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Able to perform analysis, modelling and interpretation of data in support of decision-making. • Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. EducationHigh school diploma or equivalent is required. Job - Specific QualificationCertification in SAP/ERP in HR Modules is desirable Work ExperienceA minimum of seven (7) years of progressively responsible experience in human resources management, administrative services or related area is required. The minimum years of relevant experience is reduced to five (5) years for candidates with a first-level University degree. Experience covering the entire recruitment process, from drafting job opening to the selection of staff and affiliated personnel is desirable. Experience in onboarding of staff and affiliated personnel is desirable. Experience with Oracle/PeopleSoft (such as Inspira) or other similar platforms is desirable. Experience with talent-outreach initiatives is desirable LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).