Job Identification (Reference Number): 15092
Position Title: Coordination and Support Officer (Management and Reform)
Duty Station City: Geneva
Duty Station Country: Switzerland
Grade: P-3
Contract Type: Fixed-term (1 year with possibility of extension)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: 1 year with possibility of extension
Closing date: 11 June 2025
Introduction:
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
This is recruitment process open only to:
a) internal candidates and
b) former IOM staff members who were separated in the last 12 months due to the structural adjustment process.
This process is not open to external applicants, their applications will not be considered at this time.
Context:
IOM is the leading Organization in the field of migration and has a staffing complement of 22,000+ staff in more than 500 locations worldwide working on humanitarian and development programmes.
In support of the responsibilities of the Deputy Director General for Management and Reform (DDG) which is to provide institutional leadership, set institutional goals and priorities, maintain global oversight of IOM management and implementation of reforms, the Coordination and Support Officer (Management and Reform) will facilitate effective coordination and communication between Headquarters (HQ), Regional Offices (ROs), Country Offices (COs) and other organizational structures.
Under the overall supervision of the DDG and direct supervision of the Special Advisor to the Deputy Director General for Management and Reform, the Coordination and Support Officer (Management and Reform) will provide technical, analytical, and organizational support to the work of the DDG. In addition, the incumbent will support the DDG on guiding and coordinating the tasks that fall under the portfolio of the Deputy Regional Director (Management) based in Regional Offices.
1.Coordination and Communication:
Provide support to the DDG and the Special Advisor in coordinating with various Offices including Regional Offices, Departments, Divisions, and Units both within and outside the Management and Reform Pillar. Coordinate cohesion across the Departments and Divisions within the Management and Reform structure to ensure they efficiently and effectively fulfill their responsibilities. Stay abreast of departmental workplans, initiatives, and developments in the Management and Reform Pillar Departments and Divisions and Regional Offices and provide support and recommendations to the DDG on emerging needs, best practices, and to ensure necessary follow-up. Coordinate with counterparts within the Executive Office. Coordinate the preparations of the DDG's participation at HQ, field, and external events.2. Data Collection and Reporting:
Gather and consolidate planning, finance, and administrative updates from the departments, divisions, and units falling under the portfolio of the DDG. Provide data analysis and horizon scanning where necessary to support DDG on shaping strategic directions and planning within the M&R Pillar Prepare briefing notes, status reports, provide inputs, and draft responses to incoming communications. Coordinate briefings and updates for the DDG on activities inside and outside the Organization which relate to the DDG’s portfolio of responsibilities. Monitor the progress of tasks assigned by the DDG to various teams or individuals.3. Knowledge Management:
Contribute to knowledge management by keeping clear and up-to-date records of correspondence and decisions, in particular formal DDG approvals and memos. Liaise with counterparts in the Executive Office to ensure smooth coordination of events and priorities within the Leadership Team.4. Additional Duties:
Perform other duties as assigned by the DDG and Special Advisor.Required Qualifications and Experience
Education:
Master's degree in Business Administration, Management, Economics, Finance, or a related field from an accredited academic institution with five years of relevant professional experience; or, University degree in the above fields with seven years of relevant professional experience;Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience:
At least five years (seven years for bachelor’s degree holders) of relevant professional experience in Project Support and Coordination in a fast paced environment; Considerable experience in agenda setting, high level presentations, document review; Working experience in country and regional offices, ideally in various roles; Knowledge and experience in policy development and research is an advantage; Experience in resources and administrative management matters is an advantage; and, Experience in writing policy and/or guidelines.Skills:
Knowledge of organizational policies and practices especially those that relate to Management and Reform is an advantage; Excellent liaison and communications skills; Excellent organizational skills, with proven record of maintaining oversight of multiple work streams in parallel; Strong strategic and creative thinking; Commitment, drive for results and efficiency; Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds; and, Demonstrated ability to work independently against tight deadlines.Languages:
IOM’s official languages are English, French and Spanish.
For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, English, French, Russian and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies:
IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators Level 2
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.
Notes:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies