Organizational Setting
The Director General's Office (DGO) provides leadership and coordination for all IAEA activities at the executive level for meeting Member States' needs, and achieving a one-house approach and a results-based management.
The Office of Public Information and Communication (OPIC) plays a vital role in advancing the IAEA's mission by delivering objective, accurate, and timely information about the Agency and global nuclear developments. Through strategic communication efforts, OPIC fosters public understanding of the safe, secure, and peaceful uses of nuclear science and technology, as well as the IAEA's global roles.
OPIC advises the Director General on media relations, organizes press briefings and interviews, develops digital platforms and campaigns, and coordinates communication activities across the Agency. It supports major IAEA events and conferences by managing media engagement, creative content production and ensures effective internal communication within the organization. The Office also manages the Agency's Visitor Centre and related outreach activities to attract and engage visitors.
Main Purpose
Under the guidance of the Director (DIR)-OPIC, the Operations Consultant provides advice, liaison and support to overall standardization exercises of communication approaches, developing policies, guidelines and standard operating procedures (SOPs), from drafting to monitoring and analyzing compliance and efficiency.
The Consultant actively liaises with internal and external partners to contribute to the development and implementation of multifaced partners and donors' communication and outreach policies and mechanisms for resource mobilization and partnership.
The Consultant assists with the review and clearance of various approval requests and correspondence to support DIR-OPIC role in the IAEA's partnership and resource mobilization outreach efforts and donor visibility procedures.
Functions / Key Results Expected
Coordinate development, update and publication guidelines/policies related to visibility and visual identity issues, including the IAEA visual identity guidelines, integrating outreach material and co-branding policies, the IAEA sub-brand logo policy and guideline, IAEA Collaborating Centres visibility policy, partnership/sponsorship outreach campaign guidelines, and donors/partners visibility and recognition mechanism, integrating IAEA logo guidelines.
Harmonize business operations for efficient common approaches, developing comprehensive SOPs for communication operations, including events (World Cancer Day, Scientific Forum, Long Night of Research), visual identity, videos, animations, social media, eBanner, press release, articles, Podcast, and the IAEA Bulletin.
Monitor, coordinate and provide input on overall visibility aspects, including topics related to flagship initiatives, especially for donor and partnership recognition mechanisms, including logos, promotional materials, webpages, social media posts, press release and web article to ensure compliance and consistency with the IAEA communication policies and standards.
Support DIR-OPIC's approval process and procedures, including updating relevant sections of the Administrative Manual and other internal resources in close coordination with relevant Department colleagues and featuring the information in the internal communication platform (Insite).
Leverage knowledge management practices, including results-based management and logical framework approach, documenting key management decisions and compiling and disseminating lessons learned and best practices from broader OPIC work to inform DIR-OPIC decision making on policies and procedures.
Serve as OPIC's liaison in IAEA's partnership and resource mobilization efforts and procedures, including for Practical Agreements (PAs), Memorandum of Understanding (MOU) and Partnership Agreements, in close coordination with DGO and OLA, refining/revising the procedural policy and guidelines if necessary.
Work collaboratively with Departments' Communication Advisors and MTCD and provide technical inputs, harmonizing joint operation efforts and providing guidance and updates.
Exercise a high-degree of operational competence in liaising communication related policies, procedures and standards across the Departments and relevant third parties to facilitate a one-house approach to communications and ensure unified IAEA branding.
Knowledge, Skills and Abilities
Analytical Writing Skills
Partnership Development
Resource Mobilization
Outreach
Creating Visibility for the Organization
Judgement/decision making
Partnership building
Knowledge sharing and learning
Client orientation
Qualifications and Experience
University degree (bachelors) in management, business administration, communications, social science, international relations, or related field.
Minimum two years relevant experience in operational management and/or corporate governance, including developing related institutional/programmatic policies, procedures and operational processes in international organizations.
Excellent oral and written command of English.
Good oral and written command of Chinese.
Knowledge of other official IAEA languages (Arabic, French, Russian and Spanish) an asset.
Demonstrated experience in resource mobilization and partnership building would be an asset.
Remuneration
The remuneration for this consultancy is a daily fee of up to a maximum of € 160, based on qualifications and experience. In case duty travel is required within the assignment, a daily subsistence allowance (DSA) and travel costs are provided. Health coverage and pension fund are the responsibility of the incumbent.