Back Change Management/Project Management Specialist (Office-Based)

Background
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Office/Unit/Project Description 

The Office of Audit and Investigations (OAI) provides the United Nations Development Programme (UNDP) with independent and internal oversight that is designed to improve the effectiveness and efficiency of UNDP’s operations in achieving its development goals and objectives through the provision of internal audit, advisory and investigation services. OAI is actively seeking a Change Management/Project Management Specialist who will design, manage and facilitate change management and project management for a set of inter-related business transformation projects planned for 2025.  OAI is headquartered in New York and has a presence in five regional audit centers (Türkiye, Senegal, South Africa, Kuala Lumpur, and Panama City). The work will take place in New York, with the potential for remote or travel, if required.

Under the direct supervision of the Director of OAI, the Change Management/Project Management Specialist works closely with the Deputy Director of Audit, Deputy Director of Investigations. The incumbent will also work collaboratively with other OAI section and audit center management, internal personnel and stakeholders.  The incumbent will also collaborate with relevant counterparts outside of OAI as necessary to achieve OAI’s business transformation objectives. 

Scope of Work 

• Lead in designing and implementing a Change Management plan and portfolio of business transformation efforts.
• Guide senior management to develop a strategic change management plan to further mature the Investigations and Audit sections of OAI to support UNDP in its mission to help countries eradicate poverty, reduce inequality, and build resilience.
• Serve as the project manager (PM) for the business transformation efforts and help ensure that tasks are identified, prioritized, and completed within scope, schedule, quality, and budget constraints.
• Advise and support with the refinement of project plans related to transformation efforts, managing and facilitating activities to ensure that change management activities are included into the project plan, as well as communication activities, and stakeholder engagement 
• With an understanding of OAI’s mission, strategy and approach for transformation, identify change management approach and methodology to address the people side of change minimize employee resistance and maximize employee engagement.
• Assess the scope of change, develop, and incorporate a change management strategy into the business transformation efforts, which includes addressing potential people-side risks and resistance.
• Identify resources and stakeholders required in the change management process including individuals/parties that will be involved throughout the process; facilitate and manage engagement with those identified.
• Work through others to achieve results. Clearly communicate key objectives and deliverable, engender buy-in from across the team, identify opportunities for team members to play an active role in delivering change. 
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

  Institutional Arrangement

  The Specialist works under the direct guidance of the Director of OAI.

  Competencies Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact. Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems. Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences. Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands. Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results. Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity.

  Cross -Functional & Technical competencies. Thematic Area Name Definition Communications Campaign Management Ability to produce and implement communications and advocacy campaigns which lead to impactful change Communications Digital Content Creation Ability to coalesce multiple skills to identify a topic to engage intended audiences, decide which form the content should take – e.g., blog, social media, video, paid media, etc. – and produce material to specification and a high level of quality Business Management Project Management Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals Partnership Management Relationship Management Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding Business Management Change Management

  Initiate, design and ensure successful implementation of organizational change; prepare and support individuals and teams in implementing change.

  📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

   

  Business Management Communication

  Ability to manage communications internally and externally, through media, social media and other appropriate channels. 

  Ability to manage communications internally and externally, through media, social media and other appropriate channels

  Business Direction Strategy Systems Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process of system, and to consider how altering one element can impact on other parts of the system. 

  Minimum Qualifications of the Successful IPSA

  Min. Academic Education         

  • Advanced university degree (master’s degree or equivalent) in Business Administration, Public Administration, Management, Communications, or any other related discipline is required. Or
  • A first level university degree in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

    Min. years of relevant Work experience        

    • Minimum of seven (7) years (with master’s degree) or nine (9) years (with bachelor’s degree) of progressively responsible experience at the national or international level in change management, familiarity working with project management framework in a change management environment is required.

      Required skills and competencies    

      • Experience in the usage of computers and office software packages, good knowledge and experience in handling web-based management systems is required. 
      • Formulating and implementing communications strategy in change management set up is required.

        Desired additional skills and competencies              

        • Experience in creating digital products is highly desirable. 
        • Prior work experience with the United Nations Common System highly desirable.
        • Prior work experience in change management communications is highly desirable.

          Required Language(s)               

          • Fluency (verbal and writing communication skills) in English required.
          • Knowledge of another UN language is an advantage.           Disclaimer
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              Non-discrimination
              UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  
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