Back Caseworker Associate, Limerick

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.  Under the overall supervision of the Chief of Mission (CoM) in Ireland, under the guidance of the Immigration and Border Governance (IBG) Programme Manager, and under the direct supervision of the Senior Project Associate and, in collaboration with relevant units at Headquarters and the Administrative Centers, the incumbent will be responsible and accountable for providing assistance with the processing of applications for Temporary Protection (TP) for Ukrainian Nationals and Third Country Nationals (TCNs) fleeing Ukraine and arriving in Ireland, according to the duty station assigned.

1. Support the collection, verification, and review of the documentation and certificates held by Ukrainian nationals/TCNs applying for TPD in Ireland, including informal translation from Ukrainian/Russian to English, in full compliance with IOM Data Protection Principles. 

2. Share with the Department of Justice (DOJ) relevant information and documentation on TP applications and issue corresponding notifications to applicants.

3. Provide information on Temporary Protection Directive (TPD), according to the Council Implementing Decision (EU) 2022/382 of 04.03.22, based on Directive 2001/55/EC) to TP applicants in Limerick Registration Centre in Ireland, acting as focal point for beneficiaries.

4. Identify indicators of possible vulnerable cases during interviews to Ukrainian nationals/TCNs, in line with established guidelines, and inform IOM supervisors and refer to DOJ or relevant services as necessary. 

5. Assist and guide beneficiaries in the completion of different application and registration forms requested by DOJ and other relevant Government Departments, according to Limerick Registration Centre’s set-up. 

6. Support the entry, updating, and maintenance of beneficiary data and records in relevant Governmental platforms, in coordination with DOJ. 

7. Draft statistics and/or routine reports (daily, weekly and monthly) of the work performed to be submitted to the IOM supervisors.

8. Provide informal translation and interpretation services to beneficiaries, DOJ and relevant stakeholders, with attention to clarity and cultural sensitivity.

9. Maintain effective working relationships with DOJ and other local-level stakeholders involved in the registration process. 

10. Follow established procedures to help prevent fraud and malfeasance and to support the integrity of individual records and documentation. 

11. Provide logistical and administrative support for the timely implementation of project activities, as needed, according to the local set-up.

12. Apply confidentiality and data-protection requirements when handling biographical and other sensitive information collected through interviews and fingerprints collection, in line with applicable policies.

13. Provide operational support to other duty stations, according to the donor requirements and operational needs.

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

14. Perform such other duties as may be assigned.

    Education

    • High school diploma with five years of relevant experience; or,

    • Bachelor’s degree in Social Studies, Political Science, International Relations, Psychology or related fields from an accredited academic institution with three years of relevant professional experienceAccredited Universities are those listed in the UNESCO World Higher Education Database. Experience

      • Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups. 

      • Experience working in a multicultural setting.

      • Experience in working with asylum seekers and refugees.

      • Prior experience with international humanitarian organizations, non-government or government institutions/organization is an advantage.Skills

        • Intercultural competence and communication skills.

        • Ability to help prevent misunderstandings and conflicts arising from language or cultural differences, in an objective and impartial manner. 

        • Good administrative, reporting, and organizational skills.

        • Proficiency in Microsoft Office applications, particularly Word and Excel. Languages

          • Fluency in English and Ukrainian is required (oral and written).

          • Knowledge of Russian is an advantage.IOM’s official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:

          • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
        • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
      • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
    • Courage: Demonstrates willingness to take a stand on issues of importance.
15. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies – behavioural indicators (Level 1)
16. Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.