Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNV’s Management Services hold the responsibility for the strategic planning, managerial leadership, oversight and quality control of an integrated platform of operational services ensuring timely, effective and efficient delivery according to corporate performance standards and in compliance with the UN Regulations and Rules and UNDP´s accountability framework.
The Human Resources Section (HRS) provides a full range of HR services to the organization and its workforce. As part of the Human Resources Section, the Capacity Development Team (CDT) designs capacity development and learning programmes for UN Volunteers. The team supports the implementation of the UNV Learning Portfolio which consists of five comprehensive learning experiences: 1. onboarding 2. skills surge 3. empowerment for change 4. connect and learn 5. career craft.
Under the supervision of the Team Leader, Capacity Development and Learning, the Capacity Development Associate coordinates and implements the delivery of capacity development projects, services and learning solutions for UN Volunteers globally. She/he works in close collaboration with staff members and managers across UNV as well as with UNDP/OHR in planning and delivering complex capacity development programmes and learning solutions. She/he also collaborates closely with UN agencies hosting UN Volunteers, external vendors and consultants. She/he implements training for UN Volunteers globally and promotes a client-oriented service environment as well as innovative approaches to achieving results.
Duties and Responsibilities1. Volunteer capacity development and learning
Prepare and deliver capacity development programmes and learning activities for UN Volunteers; Develop Standard Operating Procedures (SOPs) for efficient logistical and administrative arrangements for capacity development activities taking place onsite and online, such as events, workshops, trainings, webinars and online communities; Ensure that support is provided through her/his team to participants, trainers and consultants to facilitate their involvement before, during and after onsite and online learning events; Coordinate communications with external consultants and service providers to plan and support the delivery of training activities, advisory services and other capacity development projects; Independently research, compile and assess information, trends and materials for the implementation of new and innovative learning technologies, special training needs, and enhancement of existing processes; Guide UN Volunteers on the capacity development programmes of UNV.2. Coordinate the delivery of youth workshops
Support the preparation of annual needs assessments and compile global youth workshops calendar; Coordinate with UNV Regional Offices and Field Units to identify priority countries for youth workshops. Coordinate, through her/his team, the support to participants, trainers and consultants to facilitate their involvement before, during and after onsite and online learning events; Communicate with external consultants and service providers to plan and support the delivery of training activities, advisory services and other capacity development projects; Coordinate the preparation of briefing materials for participants and trainers; Coordinate the recruitment of external trainers and facilitators from a pre-approved pool of facilitators.3. Management and administration
Prepare terms of reference, scope of work and business requirements documents for the team’s procurement activities; Prepare, carry out and compile evaluations of capacity development activities to produce statistics and reports; Forecast, monitor, and produce reports on the UNV’s learning and capacity development budgets and expenditures, process payments and invoices, and perform the corresponding functions in the ERP system; Advise the Chief of HRS on budgetary-related issues; Coordinate the team’s day-to-day operations, administration, communication and client service. 4. Knowledge sharing Share innovative practices and knowledge in capacity development and learning within HRS and across UNV; Contribute to UNDP knowledge networks and communities of practice; Participate in UN-wide learning and capacity development networks, and exchange and share information with the learning and development teams in UN agencies and other relevant organizations. Core Competencies Achieve Results Scale up solutions and simplifies processes, balances speed and accuracy in doing workThink Innovatively
Offer new ideas/open to new approaches, demonstrate systemic/integrated thinkingLearn Continuously
Go outside comfort zone, learn from others and support their learningAdapt with Agility
Adapt processes/approaches to new situations, involve others in change processAct with Determination
Able to persevere and deal with multiple sources of pressure simultaneouslyEngage and Partner
Is facilitator/integrator, bring people together, build/maintain coalitions/partnershipsEnable Diversity and Inclusion
Facilitate conversations to bridge differences, considers in decision makingPeople Management
UNDP People Management Competencies can be found in the dedicated site.
Cross-Functional & Technical competencies System thinking
Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system Knowledge Facilitation Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information, and ideas. Knowledge of tools and approaches to stimulate active participation, contribution and exchangeDigital Awareness and Literacy
Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trendsL&D planning
Ability to identify organizational learning priorities aligned with the business strategy using key stakeholder involvement to ensure appropriate learning and optimal return-on investmentDigital L&D
Knowledge of digital learning methods and ability to design and develop digital learning programmes Required Skills and Experience Education: Secondary education, with specialized certification in a field related to administration, learning, capacity development or human resources, or another relevant field; University degree (Bachelor’s degree) will be given due consideration, but it is not a requirement. Experience: A minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of work experience in learning, capacity development, talent management or human resources, of which at least two years should be in the area of administrative experience. Experience in the usage of computers and office software packages (MS Word, Excel, etc.); Experience in working with web based HR or talent management systems is highly desirable; Experience in working with online or cloud-based learning solutions or collaboration tools is an asset. Fluency in English; Working knowledge of another official UN language is an asset. Disclaimer Only short-listed applicants will be contacted. The successful candidate will hold a UNDP letter of appointment. This post is for local recruitment only. It is open to citizens of the European Union (EU) member states or holders of residence and unlimited work permits for Germany. All travel, interview and relocation costs, if any, incurred to take up an appointment at the duty station in Bonn are at the expense of the applicant.