GradeNOA
Staff Member / Affiliate TypeNational Professional Officer
ReasonTemporary > Temporary Assignment/ Appointment
Hardship LevelC
Family TypeFamily<p></p><p></p>
Residential location (if applicable)
Target Start Date2024-10-21
Target End Date2025-04-30
Deadline for ApplicationsOctober 24, 2024
Standard Job Description
Assistant Information Management Officer
Organizational Setting and Work Relationships
The Assistant Information Management Officer assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from populations of concern. S/he supports the Programme Team and UNHCR's implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
- Compile, aggregate and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
- Support the operation in the analysis of processed data and information and perform data quality and consistency control.
- Facilitate the analysis of cross-border information between relevant countries.
- Assist in training staff involved in information management activities, including data collection and data entry teams.
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
- Provide technical Information Management support to Needs Assessment processes, specifically in data collection, processing/collation and analysis.
- Liaise with partners and represent UNHCR in meetings related to the functions.
- Make recommendations and provide advice on the technical information management requirements.
- Assist in training of data entry and data collection teams.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Field(s) of Education
Information Technology, Demography, Statistics, Social Sciences
or other relevant field.
Certificates and/or Licenses
Not specified
Relevant Job Experience
Essential
Knowledge of the UN system and the humanitarian community. Ability to formulate IM-related technical requirements and Operating Procedures. Experience with handling confidential data and demonstrated understanding of different data collection methodologies.
Desirable
Successful participation in the Operational Data management Learning Programme is desirable. Experience in web design and software development is an asset. Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres is desirable. Experience with HTML, PHP, ASP and/or Java is an asset.
Functional Skills
DM-Data collection methodologies
DM-Data Management
IM-Statistics Analysis
DM-Data Interoperability
DM-Data science methodologies
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate ProfileOperational Context
I. Nature of the Position
UNHCR structure in SE Türkiye consists of a SO Gaziantep with three (3) Field Units (Gaziantep, Sanliurfa, Adana); FU Gaziantep covers Gaziantep, Kilis, Malatya, Kahramanmaras and Osmaniye provinces and is led by national staff (NO), while FU in Adana (Mersin, Adana and Hatay provinces) and FU Sanliurfa (Sanliurfa, Adiyaman and Mardin provinces) are led by internationally recruited staff. Gaziantep is also the Hub for the northern Syria Cross-Border (XB) Operation, managed within the Whole of Syria approach under the Directors Office in Amman (DOiA). In the XB context, UNHCR leads the clusters for Protection, ES/NFI and CCCM covering northern Syria. Partnerships under UNHCR programming include shelter, NFI and protection interventions.
The Southeast Turkiye (SET) Inter Agency Coordination (IAC) structure is an integral part of SO Gaizantep continuing to follow up on the needs of 1.7 million refugees in 11 provinces.
As result of the earthquakes that affected 11 provinces in Türkiye in February 2023 and following the release of the Flash Appeal on 16 February, UNHCR facilitated the establishment of the Protection sector under the EQ response to address the needs of EQ affected population and the provincial protection coordination mechanisms in the highly affected provinces (Hatay, Kahramanmaraş, Malatya and Adıyaman). UNHCR represented the Protection sector and 3RP in OCHA-led Inter Sector Coordination Group (ISCG) and continued to contribute to the reporting and drafting of transitional documents for the residual needs until the departure of OCHA in August 2023. In August 2023, with the formation of the Area Based Coordination (ABC) structure for the EQ response, UNHCR became the co-chair of the ABC along with UNRCO and IOM. UNHCR represented the area of convergence for the protection sectors under EQ and 3RP along with the relevant Result Groups of UNSDCF. SO IACU also assumed co-chairing the ABC in the last quarter of 2023. Technical and coordination support was provided in the implementation of the ABC workplan and co-chair role, including provincial level engagement, support to hub level general coordination, and the work of ABC task teams, including ESMAT. Although the ABC coordination structure ended in June 2024, its activities have continued under the Southeast Inter-Sector Coordination Group structure. UNHCR is still the co-chair of Southeast Inter-Sector Coordination Group which has been the current interagency coordination mechanism in SET.
Under the 3RP framework, UNHCR chairs the SET Protection Sector and co-chairs the Gender Based Violence and Child Protection sub-sectors. The SET Protection Sector established a Legal Counsellors Group (LCG) in 2019 as a legal network with around 50 lawyers employed as legal counsellors at I/NGOs and UN Agencies. A Key Refugees thematic coordination group (KRG) was formed in 2021 under the GBVsWG focusing on specific groups, including refugees who are living with HIV and LGBTQI+ and sex workers. Also, since April 2024 Youth Task Team was established under SET Protection Sector to act as a coordination mechanisms among the services providers working with youth, Provincial Protection Coordination structures are functional in Mersin, Adana, Gaziantep, Mardin, Kilis, Adiyaman, Kahramanmaras, Malatya, Hatay and Sanliurfa to ensure the discussions at the provincial level taking place and local solutions are found to the complex cases with an aim to also bridge between state and civil society service providers.
The incumbent is expected to be the primary Information management focal point directly coordinate the support to interagency and IM activities in SET and for the UNHCR SO operations in Gaziantep.
II. Interaction with Persons of Concern or External Stakeholders
The Assistant IM Officer will be a member of Inter Agency Coordination Unit under UNHCR Suboffice in Gaziantep which is responsible for 11 provinces. The incumbent will be expected to travel to the provinces as required to engage with protection sector member organizations including I/NGOs, UN agencies and local NGOs. The incumbent will liaise with the state service providers including PDMM, PDFSS, PDoNE, Municipalities as well as Governorate’s offices.
The position requires provision of support to Protection and Shelter sectors, Child Protection and GBV subsectors, Legal Counsellors Group, Youth Task team and 10 provincial coordination structures.
The Assistant IM Officer is expected to maintain regular interaction with high number of external stakeholders in performing the duties, including the authorities, civil society, academia and sectoral partners.
III. Reporting and Managerial Expectations
The Assistant Information Management Officer will be under the direct supervision of the Associate Interagency Coordination Officer but will be expected to consult and coordinate with Head of Suboffice for the operational requirements for the SET region and liaise with the Associate IM Officer in Ankara for the overall IM response.
IV. Desired candidate Profile
• Advanced language skills in Turkish and English are essential for the nature of the position.
• Excellent interpersonal and communication skills, situational awareness and maturity to liaise and engage collaboratively and respectfully with internal and external stakeholders are essential.
• Working experience with Power BI, Kobo, data flow analysis, date visualization, creating maps and other data and information management activities are essential.
• Background and technical experience in protection needs and data analysis, assessment development, team leadership during implementation is a strong asset.
• Experience in software development, assessment methodologies, and support for data management activities such as surveys, secondary data reviews, targeting and vulnerability assessments and drafting reports are desirable.
• Prior experience in graphic design and familiarity with UNHCR internal processes, 3RP portals, Services Advisor and Activity Info is desirable.
• Knowledge of operational context in Turkiye and prior experience in humanitarian and refugee setting including international organizations will be considered as an asset.
Competencies: Technological awareness, Teamwork & collaboration, Planning & organizing, Organizational awareness, Judgement & decision making, Communication, Commitment to continuous learning, Client & results orientation, Analytical thinking, Accountability
Living and Working Conditions:
Gaziantep is a C category duty station, as of 01 July 2024. Following the devastating earthquakes in southeast Turkiye on 06 Feb 2023, the duty station was temporarily categorized as n E Duty Station, which decision phased out on 30 June 2024. Gaziantep is a city of over 2M with a high level of infrastructure. Health facilities, including hospitals with relatively high level of care are available; however, most medical staff do not speak English, which can present barriers for international staff in accessing services. Although Gaziantep is family Duty Station, education is only offered in Turkish, and there are no international schools in any of the locations within the area of responsibility.
The access to accommodation, supply, transport facilities is good. Apartments/ flats are available, generally in good condition with working services (water, gas, electricity). Due to increasing numbers of staff in the humanitarian community and following the diminished housing stock in southeast Turkiye during the earthquakes, the rental costs have been on the rise. Leisure/recreational facilities are available. The main challenge remains communication with local community, as English is not widely spoken.
Following the COVID-19, Turkiye has experienced significant economic crisis that has resulted in high inflation and significant depreciation of the local currency (Turkish Lira). While the Exchange rate of the local currency has been stabilized as of the beginning of 2024, the prices have continued raising and the markets have not yet stabilized.
Earthquakes in southeast Turkiye on 06 Feb 2023 have been devastating both in loss of human life and level of destruction of physical structures and infrastructure, primarily in four mostly hit provinces (Adiyaman, Malatya, Kahramanmaras and Hatay, as well as two smaller districts of Gaziantep province) Central Districts of Gaziantep, including the areas where UNHCR staff work and live have been less affected and in the meantime the life has returned practically to normal, while major challenges remain in provinces heavily impacted, with over 450,000 people still living in temporary accommodation, as well as over 100,0000 refugees accommodated in container sites across southeast Turkiye.
Proximity to the Syrian border has led to a sensitive security in South-East Türkiye since the Syrian conflict began. During the recent years, the security situation in SE Türkiye had at times deteriorated due to a worsening of the security situation along the border with Syria and increased engagement in the Syrian conflict by the Turkish Government. Any worsening developments could have further repercussions. Security situation in the provinces under SO Gaziantep responsibility remains largely stable, Security Level set at 2 and 3, with 5 km border belt with Syria categorized as SL4. The level of general criminality is low. There are no known direct threats towards the UN and its staff in the area. Due to the developments at the border areas, the UN staff in Gaziantep are advised to increase their precaution measures in general. Area Security plans and Security levels are being updated. As a result of good security awareness is needed by individual staff members.
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME & SURNAME INFORMATION.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks, and integrity clearance.
A break of minimum 31 days is required before a staff member who currently holds a Fixed Term or Indefinite Appointment may be rehired on a Temporary Appointment.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.
External candidates should be legally present in Türkiye at the time of application, recruitment, and hire.
Non-Turkish citizens are required to upload their residence permits or relevant documents under the ‘Certifications’ section, by selecting the type ‘Personnel Administration – Other’, to be considered for this job opening. Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
The minimum educational requirement for this position is a completed university degree.
For further information on how to apply, please visit ‘UNHCR - Application and Selection’ page, at https://www.unhcr.org/how-to-apply.html
Functional ClearanceThis position doesn't require a functional clearance
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Additional Qualifications
SkillsDM-Data collection methodologies, DM-Data Interoperability, DM-Data Management, DM-Data science methodologies, IM-Statistics Analysis
EducationBachelor of Arts (BA): Demography, Bachelor of Arts (BA): Information Technology, Bachelor of Arts (BA): Social Science, Bachelor of Arts (BA): Statistics
Certifications
Work Experience
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