Back VN 002-005/2025 Sr. Supply Chain Associate (Master Data Management)

Under the overall supervision of the Head of Manaila Supply Chain Unit (MSCU) and direct supervision of the National Supply Chain Officer and in collaboration with relevant units at Headquarters and the Supply Chain Division, the successful candidate will be responsible and accountable to support central Master Data Management (MDM) activities and providing services to IOM offices worldwide. It is envisaged that the team will be working in different time zones and have shifts to provide global support. 

1. Serve as the primary point of contact for managing and maintaining master data accuracy, supporting supply chain activities, and maintaining compliance with organizational standards and policies by monitoring adherence to data governance policies, identifying areas for improvement, and assisting in updating relevant documents as needed.
2. Engage with the outsourced service provider on the vendor approvals and support IOM office worldwide with onboarding of vendors. 
3. Provide specialized customer support to missions and suppliers regarding vendor data and compliance to address inquiries, resolve data-related issues, and facilitate a seamless experience for stakeholders by responding to queries through designated channels, providing accurate and timely information, troubleshooting data access problems, and escalating complex issues to the appropriate team members.
4. Conduct regular data quality checks on existing vendor records to maintain the accuracy, consistency, and integrity of warehouse and vendor data by systematically reviewing records, utilizing data quality tools, and addressing identified errors, duplicates, and outdated information.
5. Verify vendor sanctions screening results to help maintain compliance with international regulations and prevent transactions with sanctioned entities by reviewing the screening process, confirming results against sanctions lists, and flagging discrepancies for resolution.
6. Contribute to the development and maintenance of knowledge resources and training materials to promote understanding of data management processes, compliance requirements, and best practices by creating and updating FAQs, user guides, presentations, and other relevant documents.
7. Document QA findings, actions taken, and communication with stakeholders to support accountability, process improvement, and data analysis by meticulously recording activities, tracking issues, and maintaining detailed reports to facilitate audits and continuous improvement efforts.
8. Proactively cleanse master data to manage inactive, duplicate, and missing records in the system by conducting regular reviews, identifying data gaps, implementing corrective actions, and developing dashboards using data visualization tools to monitor and verify data accuracy and reliability.
9. Propose and support initiatives related to system enhancements, master data quality, analytics, and reporting improvements by identifying opportunities for optimization, providing recommendations, and contributing to the transition to next-generation ERP systems.
10. Perform other functions as assigned by the supervisor.

    Qualifications

    Education

11. Bachelor’s degree in business administration, Supply Chain Management, Information Management, or a related field with four years of relevant professional experience; or,

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

Skills

Languages

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

Core Competencies – behavioural indicators (Level 2)

Notes

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies