Back Technology Business Partner

The Green Climate Fund (“GCF”) is a multilateral fund created to make a significant and ambitious contribution to the global efforts towards attaining the goals set by the international community to combat climate change. GCF will contribute to the achievement of the ultimate objective of the United Nations Framework Convention on Climate Change (UNFCCC). In the context of sustainable development, GCF will promote the paradigm shift towards low-emission and climate-resilient development pathways by providing support to developing countries to limit or reduce their greenhouse gas emissions and to adapt to the impacts of climate change, taking into account the needs of those developing countries particularly vulnerable to the adverse effects of climate change.

GCF is governed by a Board, composed of an equal representation of developed and developing countries. The Fund is operated by an independent Secretariat headed by an Executive Director. The Secretariat of the Fund seeks to recruit a Technology Business Partner to join its team at its headquarters in Songdo, Republic of Korea. The assignment is initially set for 240 days over a 12-month period.

Role

The role serves as a strategic leader and primary liaison between the IT department and business units, ensuring that technology initiatives align with organizational goals. This position demands a high level of business acumen, technical expertise, and leadership to shape technology strategies that maximize business value. Responsibilities include business partnering, leading complex IT projects, and overseeing project management functions to ensure the successful execution and delivery of critical initiatives. The ideal candidate is proactive, solution-oriented, and adept at managing cross-functional collaboration.

The position is situated within the Department of Information Technology (DIT) and reports directly to the Head of the department.

Duties and Responsibilties

1. Strategic Business Partnering:
   • Act as an advisor to business leaders, understanding their strategic goals and translating them into technology solutions.
   • Build and maintain strong, collaborative relationships with executive and senior management teams.
   • Develop and maintain an in-depth understanding of business processes and challenges to proactively identify IT solutions.
   • Influence technology adoption and digital transformation strategies across the organization.
   • Provide thought leadership on emerging technologies and best practices to enhance business capabilities.
     1. Business-IT Partner Management:
        • Manage IT governance for the department, ensuring alignment with organizational policies and standards.
        • Oversee the financial management of IT costs and budget associated with business departments, ensuring transparency and accountability.
        • Serve as the primary point of contact for IT requests, streamlining processes to eliminate duplication of efforts and enhance efficiency.
          1. Technology strategy and Alignment:
             • Collaborate with IT leadership to develop roadmaps and strategies for technology adoption and optimization.
             • Monitor and analyze business unit performance to identify areas for improvement.
             • Ensure that IT initiatives align with organizational objectives and deliver measurable value.
               1. Project Management:
                  • Manage and supervise IT projects for the business teams, from inception to closure.
                    • Develop detailed project plans, resource allocations, risk assessments, and contingency strategies.
                    • Coordinate with cross-functional teams, including developers, analysts, and business stakeholders.
                    • Monitor project progress, resolve issues, and ensure that project objectives are met on time and within budget.
                    • Engage with stakeholders at all levels to provide updates, solicit feedback, and drive decision-making.
                    • Champion project governance practices and ensure adherence to project management methodologies.
                      1. Business Analysis and Quality Assurance:
                         • Conduct thorough business analysis to understand requirements and assess the impact of proposed technology solutions.
                         • Implement quality assurance processes to ensure that solutions meet stakeholder expectations and industry standards.
                         • Facilitate testing and validation to maintain high-quality deliverables.
                           1. Vendor and Contract Management:
                              • Manage relationships with technology vendors and service providers, ensuring service levels are maintained.
                              • Coordinate procurement processes to secure optimal terms and value.
                              • Conduct performance evaluations and implement measures to address any service gaps.
                                1. Change Management and Communication:
                                   • Lead change management efforts to drive successful adoption of new systems and processes.
                                   • Ensure transparent and timely communication with stakeholders throughout project lifecycles.
                                   • Develop comprehensive training and support plans to facilitate smooth transitions and user adoption.

                                     Required Experience and Qualifications

                                     • Master’s degree in information systems, communication, or a related field with a strong background in cross-functional communication and stakeholder engagement.
                                     • At least 7 years of professional experience in ICT project management and service delivery, including at least 5 years of experience working directly with senior business leaders.
                                     • Proven track record of successfully leading and delivering complex, high-impact IT projects, particularly those involving business engagement tools such as CRM.
                                     • Demonstrated ability to translate business needs into technology solutions and to effectively communicate with both technical teams and business stakeholders.
                                     • Proficiency in project or portfolio management platforms; certification in Asana or other project management tools is a strong advantage.
                                     • Proven experience in the deployment, adoption, and user engagement strategies of Customer Relationship Management (CRM) platforms; holding a Microsoft Dynamics 365 certification and actively managing CRM-related projects as a core responsibility.
                                     • Strong business acumen: understands key drivers and organizational dynamics and aligns IT initiatives with strategic goals.
                                     • Experience in product management and enterprise architecture is preferred.
                                     • Ability to develop and deliver long-term strategy and technology roadmaps.
                                     • Ability to effectively manage teams and maintain transparent communication during organizational changes.
                                     • Strong collaboration skills with diverse stakeholders, including C-level executives.
                                     • Fluent written and oral communication skills in English are essential for this position; knowledge of another UN language is an advantage.

                                       Key Competencies:

                                       • Relationship building and stakeholder management
                                       • Project planning and execution
                                       • Strategic thinking and problem-solving
                                       • Excellent written and verbal communication
                                       • Ability to navigate ambiguity and manage change
                                       • Attention to detail and organizational skills

                                         Applications from women and citizens from developing countries are strongly encouraged.

                                         Candidates of all nationalities are welcome to apply. The compensation and benefits package for this position will be determined on the basis of a international recruitment. Please indicate your earliest availability to take up the assignment and notice-period required, if employed. The closing date for applications is 07 June 2025, 23:59 (KST).Applications submitted after the closing date will not be considered.