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OBJECTIVE OF THE OFFICE
PAHO Country Offices are responsible for ensuring that the Pan American Health Organization / World Health Organization (PAHO/WHO) country program of technical cooperation and its country presence provides adequate support to the national health development process and, at the same time, enables the country/ies to shape the subregional, regional and global health agendas. The PAHO/WHO Country Office is the basic organizational unit for technical cooperation within the country/ies, drawing on PAHO/WHO resources from all levels and all parts of the Organization.
The incumbent participates as a member of a multidisciplinary team providing technical cooperation support to the Country in Health Systems and Services. The incumbent will collaborate with the Advisor, Health Systems and Services in the development of health policies and plans to transform national health systems at the primary health level. In performing his/her duties, the incumbent will follow the guidelines of the Organization’s General Program of Work; the Country Cooperation Strategy (CCS), the Strategic Plan and its Biennial Work Plan (BWP) of the Organization; policy orientations; mandates of the Governing Bodies; manuals, strategies, and other directives regarding technical cooperation. The incumbent will work in coordination and close collaboration with all relevant staff in the country office and national authorities and other agencies to coordinate activities and resources.
DESCRIPTION OF DUTIES
Under the general supervision of the PAHO/WHO Representative and the direct supervision of the Advisor, Health Systems and Services (HSS), the incumbent will be responsible for, but not necessarily limited to, the following assigned duties:
a) Collaborate with the Advisor to provide technical support for the development of integrated health systems and services based on Primary Health Care (PHC) principles;
b) Provide technical advice and support to national authorities on quality of care, health services and health information systems (nursing, drugs, medicine, support and logistic services, diagnostic and therapeutic, health information system including vital statistics and medical records) and priority programs based on family and community approach, in collaboration with the Advisor;
c) Develop, design, and evaluate tools and methodologies to inform and guide the development of national policies and technical agendas for integrated health systems, including primary, secondary, and tertiary health care services, in alignment with PAHO/WHO priorities and Representation defined objectives, with input from the Advisor;
d) Provide technical support to national authorities participating in PAHO and WHO governance meetings and committees in collaboration with the Advisor and members of the Health Systems and Services Technical Unit;
e) Incorporate transversal themes of the Regional Strategic Plan of OPAS: Human Rights, Equity, Gender, Ethnicity, into technical cooperation processes with the oversight of the Advisor;
f) Provide technical support to national initiatives for the exchange and transfer of knowledge on health systems and services, including primary and specialized care, maternal and neonatal health, integrative and complementary practices, including traditional medicine, under the oversight of the Advisor;
g) Support the strengthening of health systems and implementation of health care networks, including secondary and tertiary care, emergency and home care, in collaboration with the Advisor;
h) Support the development of the health systems at municipal, state, regional and national levels by providing assistance with planning, programming, contracting, monitoring and evaluation, leveraging evidence and health intelligence with the Advisor’s oversight;
i) Support, technical cooperation initiatives to strengthen the Unified Health System – SUS, with emphasis on implementation of the National Primary Care Policy – PNAB, regulations, and the Family Health strategy, within the framework of health services delivery networks, including planning, organization, management, monitoring and evaluation of specialized secondary and tertiary care networks and services - under the Advisor’s guidance;
j) Provide technical support, to states and municipalities, in collaboration with the Advisor, for decentralized technical cooperation initiatives in primary health care, specialized care, Traditional Medicine and Integrative and Complementary Practices MTCI and maternal neonatal care;
k) Contribute to inter-programmatic technical cooperation initiatives that align with regional health priorities and themes, ensuring cohesive support and implementation;
l) Collaborate with PAHO/WHO offices, collaborating centers, international cooperation agencies, inter-governmental and non-governmental organizations, private sector, and other relevant stakeholders to provide technical support to national authorities and facilitate partnerships, including engagement with PAHO and WHO governing bodies;
m) Contribute to the development, implementation, monitoring and reporting of the Representation´s Biennial Work Plan (BWP), with the guidance of the Advisor. Analyzing political, technical, and socioeconomic contexts to inform international cooperation efforts and ensure effective resource mobilization initiatives;
n) Integrate Human Rights, Equity, Gender, and Ethnicity perspectives into technical cooperation processes and products to ensure inclusive and responsive programming with the guidance of the Advisor HSS;
o) Prepare technical opinions, monitoring and evaluation reports, in consultation with and under the guidance of the Advisor HSS, and in coordination with counterparts, to support CT management (Letters of Agreement, Contracts, PJ, PF, events and travel) in accordance with PAHO/WHO regulations and reporting requirements;
p) Provide technical support to the Advisor, HSS, in developing, implementing, monitoring, and evaluating special projects and partnerships with the Ministry of Health, other government agencies, and implementing partners. This includes preparing and maintaining project documents and reports;
q) Support the organization’s participation in technical and political forums, under the guidance of the area coordinator and / or PWR, to ensure effective negotiation, implementation and M&E of projects /TCs/TAs;
r) Cooperate and collaborate in providing an integrated technical cooperation with other teams and projects of the CO, in line with the Country Cooperation Strategy;
s) Promote horizontal, south-south and/or triangular cooperation for health development and innovation, leveraging WHO Collaborating Centers and other partnerships;
t) Provide technical support, working closely with the Advisor, on knowledge management for areas of work assigned, using all the available means for the dissemination of relevant scientific and technical information, sharing of successful practices and results achieved within the scope of technical cooperation, while contributing to position PAHO’s technical leadership in health and preserving the institutional memory;
u) Perform other related duties, as assigned.
REQUIRED QUALIFICATIONS
Education:
Essential: A bachelor’s degree in a health-related science, public health, or field related to the functions of the post, from a recognized university.
Desirable: Post graduate degree in public health, hospital management, specialized care management, human resources development or related field from a recognized university.
If your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO only considers higher educational qualifications obtained from an institution accredited/recognized in the WHED database, a list updated by the IAU / UNESCO. The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.
Experience:
Essential: Five years of national professional experience in areas related to primary health care, specialized care and health systems, including experience in technical cooperation in institutions concerned with public health management or evaluation of health systems and services.
Desirable: Experience working in an international organization would be an asset.
SKILLS:
PAHO Competencies:
Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
Teamwork: Collaborate and cooperate with others. - Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams’ successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/ attribute conflicts to cultural, geographical or gender issues.
Respecting and valuing individual differences: - Treats everyone with dignity and respect, fostering positive relationships with everyone. Reflects on personal behavior to avoid stereotypes and considers situations from the perspective of others.
Communication: Express oneself clearly when speaking/Write effectively/Listen/Shares knowledge - Quality and quantity of communication targeted at audience. Listens attentively and does not interrupt other speakers. Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (e.g., power-point presentations, communication strategies, implementation plans). Shares information openly with colleagues and transfers knowledge, as needed.
Knowing and managing yourself: Manages stress/Invite feedback/Continuously learn - Remains productive even in an environment where information or direction is not available, and when facing challenges; recovers quickly from setbacks, where necessary. Manages stress positively; remains positive and productive even under pressure; does not transfer stress to others. Seeks feedback to improve knowledge and performance; shows self- awareness when seeking and receiving feedback; uses feedback to improve own performance. Seeks informal and/or formal learning opportunities for personal and professional development; systematically learns new competencies and skills useful for job; takes advantage of learning opportunities to fill competencies and skill gaps.
Producing Results: Deliver quality results/Take responsibility - Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own timelines effectively and efficiently. Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Make proposals for improving processes as required and take responsibility for own work and/or actions, as necessary. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.
Moving forward in a changing environment: Propose change/Adapt to change - Suggests and articulate effective and efficient proposals for change as needed when new circumstances arise. Quickly and effectively adapts own work approach in response to new demands and changing priorities. Is open to new ideas, approaches and working methods; adjusts own approach to embrace change initiatives.
Technical Expertise:
– Knowledge of primary health, specialized care, maternal, neonatal and MTCI including technical cooperation in projects in developing countries.
– Knowledge of planning, monitoring, evaluation, and control of the technical cooperation actions programs.
– Ability to plan, monitor and evaluate the technical cooperation processes.
– Knowledge and skills in the formulation of technical cooperation interventions and in the development of criteria for evaluating program interventions.
– Knowledge and skills for the development, implementation and analysis of technical cooperation programs and activities, including budget programming and control.
– Ability to integrate technical and administrative inputs into recommendations for decision-making process;
– Ability to work independently and to manage multiple assignments simultaneously in a complex organizational environment.
– Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.
Languages:
Very good knowledge of Portuguese with a working knowledge of English or Spanish. Knowledge of French would be an asset.
IT Skills:
Demonstrated ability to effectively use current technology and software, spreadsheets and presentations as well as Enterprise Resource Planning (ERP) and management information systems. Other IT skills and knowledge of software programs such as Microsoft Office Word, Excel, PowerPoint, Visio and Outlook, One Drive, Teams, SharePoint, Project and electronic sources in research activities.
REMUNERATION
Annual Salary: (Net of taxes)
R$292,731.00
This vacancy notice may be used to identify candidates to fill other similar short-term positions at the same grade level. PAHO/WHO offers an attractive compensation package including a monthly net salary (subject to mandatory deductions for pension contributions and health insurance). Other benefits may include: 2.5 days annual leave per month, generous telework policy, parental leave, sick leave, pension plan, and health insurance scheme. Applicants will be contacted only if they are under serious consideration. A written test and/or interview will be held for this position as a form of screening. The post description is the official documentation for organizational purposes. Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual. For information on PAHO please visit: http://www.paho.org. PAHO/WHO is committed to workforce individual differences. PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities. PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of misconduct. PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution. PAHO/WHO is a smoke-free environment. Applications from women and from nationals of non and underrepresented Member States are encouraged. All applicants are required to complete an on-line profile to be considered for this post. Applicants must be nationals of Brazil or hold a permanent local work visa (permanent resident card).