Job Summary:

The Technical Officer will be responsible for providing broad above-site and site-level technical assistance to national and sub-national programs and civil society implementers, including training, supportive supervision, and supporting the operationalization, in particular, prevention programs and SOPs developed by NCHADS​, and serving as the link to community and facility-level service delivery activities. Provides technical support services to assigned projects under supervision. Assists with project implementation and training. Contributes to new business development initiatives, including project design, budgeting, and recruitment efforts.

Accountabilities:

Technical Requirements:

• Provide technical support in developing and distributing tools, materials, reports, papers, and interventions, including Pre-exposure Prophylaxis (PrEP) for pregnant and breastfeeding women, HIV Self-testing (HIVST), both physical and virtual outreach, enhanced network testing, among others.
• Participate in strategic planning, assessment, or review teams to provide technical recommendations and enhance outputs and outcomes.
• Stay updated on the latest best practices in HIV/AIDS care and support services to maximize program effectiveness.
• Work closely with the assigned team to ensure activities are carried out according to standard operating procedures (SOPs).
• Assist with publications, web pages, and presentations.
• Respond to requests and inquiries from internal and external staff.
• Develop or write technical briefs, reports, or other necessary materials to facilitate best practices, policies, and procedures.
• Assist with project implementation by monitoring and documenting processes.
• Conduct project analysis and implementation to identify areas for improvement, then proposes suitable technical strategies and guidelines.
• Give presentations at professional meetings and conferences.
• Ensures project implementation, follows company strategy, and stays technically sound.

  Project Design Implementation:

  • Implements established project design.
  • Tracks project indicators and produces reports
  • Assists with implementing components of the technical portions of the project plan.
  • Identifies and raises issues to senior technical staff.
  • Analyzes project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines
  • Tracks project indicators and produces reports
  • Responds to technical requests and inquiries from internal and external staff.
  • Coordinates with suppliers for procurements; develops procurement terms of reference.

    Project/Program Reporting:

    • Contributes to database of project indicators and activities.
    • Assists with collecting data for inclusion in client reports.
    • Assists with compiling and creating technical content (e.g., reports, presentations, manuscripts).
    • Assists with publications, web pages, and presentations.
    • Develops or writes technical briefs, reports, or other necessary materials to facilitate, best practices, policies, and procedures.
    • Prepare technical reports and papers summarizing results.

      Quality Assurance:

      • Develops broader knowledge of quality standards through formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
      • Helps coordinate and direct activities to meet client/funder and regulatory requirements.

        Applied Knowledge & Skills:

        • Moderate knowledge of concepts, practices, and procedures by providing technical support for research studies.
        • Proficiency with database management software and on-line search tools required.
        • Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
        • Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
        • Must be able to read, write, and speak fluent English.
        • Excellent organizational and analytical skills.
        • Demonstrated proficiency with using Microsoft Office Suite required.
        • Ability to analyze and interpret data, identify errors, and prepare reports.
        • Ability to solve problems and implement corrective action as needed.

          Competencies:

          FHI 360 has identified thirty-one development competencies, with particular emphasis on those most relevant to this specific position.

          • Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Break down work into steps, schedules, and task/people assignments. Marshals people, time, and resources efficiently. Arranges information in a helpful manner and orchestrates multiple activities at once.
          • People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicit feedback monthly at the very least. Help establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.
          • Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization needs in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
          • Employees are expected to possess or have high potential for the development of these three fundamental competencies.

            Problem Solving & Impact:

            • Works on problems of moderate to complex scope that require review of various factors.
            • Exercises good judgment with selecting methods and techniques to determine appropriate action.
            • Decisions may cause delays and affect a work unit or area within a department.
            • Identifies and raises issues to senior technical staff. Networks with key internal and external personnel.
            • Decision may cause delays or failure to achieve results that impact departmental goals.

              Supervision Given/Received:

              • Has no supervisory responsibility.
              • Receives methods and procedures on new projects and assignments.
              • May guide other lower-level staff.
              • Typically reports to an Associate Director or Director.

                Education: ** **

                • Bachelor's Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology, and Youth or Related Field.

                  Experience: ** **

                  • Typically requires 4+ years of relevant experience in data collection and technical assistance.
                  • Prior work experience in a non-governmental organization (NGO), government agency, or private company.

                    Typical Physical Demands:

                    • Typical office environment.
                    • Ability to spend long hours looking at a computer screen and doing repetitive work on a keyboard.
                    • Ability to sit and stand for extended periods.
                    • Ability to lift/move up to 5 lbs.

                      Technology to be Used:

                      • Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

                        Travel Requirements:

                        • 10% - 25%

                          Date Revised: 09/13/2021

                          Date Created: 02-18-2012

                          📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

                          ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

                          **Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

                          Disclaimer: Note the Compensation Band that appears on the job description is associated with those jobs assigned to the US Salary Structure and employees that are paid from US payroll.

                          The Compensation Band for all national local employees aligns to the Compensation Structure based on the Country location of the job.

                          This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

                          FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

                          Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

                          FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

                          FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.
                          
                          FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

                          Please click here to continue searching FHI 360's Career Portal.