JOB DESCRIPTION

Position Title: Technical Advisor, Social and Behavior Change (SBC),

Reports to: Project Director

Project: FHI 360 -USAID GH SBC Activity, Zambia

Location: Lusaka Zambia

The Global Health Social and Behavior Change (GH SBC) Activity is a five-year initiative funded by USAID, focused on improving global health and development outcomes by increasing the use of theory-informed, evidence-based, and locally led SBC programming. The Activity works to empower local communities and systems to take ownership of designing, implementing, and evaluating high-quality SBC programs. GH SBC is implemented by FHI 360 as prime, along with its partners, the African Society for Social and Behavior Change (AS-SBC), Centre for Behaviour Change and Communication (CBCC), Data Science Nigeria (DSN), Fraym, IPE Global, N’weti, ONG RAES, Save the Children Federation, and YUX. In Zambia, GH SBC will work in partnership with key stakeholders to design and implement SBC interventions that improve HIV case finding, testing, treatment and ensure viral load suppression among intended beneficiaries.

Job Summary:

Collaborate with the Project Director to ensure SBC approaches and interventions are sound and support the goals and objectives of the GH SBC Activity in Zambia. Lead development of SBC approaches and interventions in coordination with key stakeholders and ensure quality, timeliness, and efficiency of all products and activities generated. Ensure adherence to global standards of excellence in SBC programming. Collaboration with the Technical Advisor, MERL, to monitor Activity results and adjust interventions. Responsible for the quality and accuracy of technical interventions and results.

Accountabilities:

• Provide technical expertise in the development and implementation of SBC approaches and interventions to address the behavior change needs of HIV/AIDS programs.
• Contribute to the design, delivery and monitoring of technical assistance to strengthen partners’ ability to design, implement, and adjust evidence-based SBC interventions.
• Provide technical support to operationalize SBC approaches and interventions, ensuring application of best-in-class design and implementation tools, including human-centered design (HCD), behavioral insights, and communication approaches.
• Lead the development and implementation of innovative SBC interventions that are informed by behavioral models, evidence, and on-going research.
• Support the design and implementation of formative research to inform SBC interventions and products.
• Work with external stakeholders including national and subnational government staff, implementing partners, and the private sector
• Ensure high quality technical deliverables—including workplans and annual reports—are developed, submitted and approved on schedule and within budget parameters.
• Contribute to the establishment of performance indicators and measures to monitor and record SBC intervention outcomes and impact data.
• Support knowledge management within the Activity, including the capture and articulation of success stories, best practice and lessons learned.
• Perform other duties as assigned

  Applied Knowledge & Skills:

  • Comprehensive knowledge of concepts, practices, and procedures associated with SBC program design and implementation.
  • Excellent and demonstrated organizational and problem-solving skills.
  • Excellent and demonstrated SBC and capacity strengthening technical skills.
  • Ability to influence, motivate, negotiate and work well with others.
  • Ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
  • Comprehensive knowledge of SBC and capacity strengthening concepts, innovations, and practices.
  • Excellent oral and written communication and analytical skills in English.

    Problem Solving & Impact:

    • Demonstrates the ability to assess needs within agreed upon duties and considers course of action best to meet those needs.
    • Effectively applies knowledge of technical area to solve a range of problems. Demonstrates the ability to develop solutions to problems that cannot be solved using existing methods or approaches.
    • Faulty decisions/ recommendations /failures to complete assignments will normally result in serious delays to assigned projects resulting in considerable expenditure of additional time, resources, and funds.
    • Decisions and actions impact primarily workflow, project processes and timeframes. Problems encountered are varied, requiring review of practices and precedents to resolve. Problem solving involves evaluating and resolving discrepancies with data, analyses, processes, etc. within prescribed guidelines.
    • Policies or guidelines exist for most problems; others must be referred to by a supervisor or more senior professional.

      Supervision Given/Received:

      • May supervise consultants, interns, or junior technical staff members.
      • Coordinates own workflow and sets individual priorities.
      • Works under general guidelines for completion and accuracy as determined by the supervisor.
      • Reports to GH SBC Activity’s Project Director in Zambia.

        Education

        • Master’s Degree or its International Equivalent in public health, communication/behavior change, social marketing, social sciences, international development, or a related field
        • Project Management (PM) Certification preferred.

          Must be verified by the Zambia Qualifications Authority (ZAQA).

          Experience:

          • 8+ years of relevant experience in the design, implementation, and management of SBC programs of similar size, complexity, and settings.
          • Experience providing SBC technical support for PEPFAR-funded HIV/AIDS programs.
          • Knowledge of state-of-the-art SBC models and strategies, including human-centered design and participatory development approaches, behavioral insights, as well as their practical application to one or more health and development areas is required.
          • Demonstrated knowledge of experience applying proven SBC approaches for audience segmentation and addressing different types of health and development behaviors, as well as use of life stage frameworks, and integration across health areas and/or sectors desired.
          • Experience designing activities to address behaviors using communication and non-communication-based approaches.
          • Demonstrated ability to create and maintain effective working relations with national and subnational government personnel, stakeholders, and implementing partners.
          • Proven ability to work as an effective team member.

            Typical Physical Demands:

            📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

            ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

            • Typical office environment.
            • Ability to spend long hours looking at a computer screen and doing repetitive work on a keyboard.
            • Ability to sit and stand for extended periods of time. Ability to lift 5 - 25 lbs.

              Technology to be Used:

              Personal Computer, Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Skype/TEAMS, e- mail), office telephone and printer/copier.

              Travel Requirements:

              10% - 25%.

              The last day of receiving applications is 16 December 2024.

              This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

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