Under the overall supervision of the Chief of Mission (COM) and direct supervision of the Chief Migration Health Officer (CMHO) and in close coordination with the Resources Management Officer (RMO) and relevant units, the successful candidate will be responsible and accountable for monitoring day-to-day operations of the Migration Health Assessment Centre (MHAC) in Moscow, Russian Federation, in managing resources including but not limited to finance and budget coordination, supervising staff, procurement planning, management medical supplies and equipment, maintaining service quality and providing support to MHAC administrative processes, aligning it with the health assessment targets, protocols, and in compliance with MHD protocols and standards.
Administrative/Operations
Compliance Monitoring and Reporting
15. In coordination with the CMHO, implement improvements to strengthen internal control mechanisms; provide inputs for new procedures to complement or to improve existing instructions/standard operating procedures in order to achieve streamlined efficiencies.
16.Perform regular internal audits, verify compliance with the health and safety regulations, and maintaining the integrity of the MHD process and policies.
17. Generate and produce regular reports on patient caseload, resource use, and compliance. Leverage data-driven insights to optimize clinic operations and enhance service delivery.
18. Develop and monitor key performance indicators (KPIs) to assess operational efficiency and service quality. Serve as a focal point for management reports of the clinic. Ensure that quality indicators and checklists are tracked and kept as per IOM and comparable industry standards and guidelines
19.Contribute to the HAP risk management and lead in monitoring of the HAP risks at the CO level. Assist in the information collection and root cause analysis of the incident investigations and contribute to the preventive actions of the incidents at the clinic.
20. Perform such other duties as may be assigned.
EDUCATION
OR
Accredited Universities are those listed in the UNESCO World Higher Education Database.
EXPERIENCE
SKILLS
Languages
REQUIRED
For all applicants, fluency in English and Russian are required (oral and written).
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
The incumbent is expected to demonstrate the following values and competencies:
VALUES - All IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES - Behavioural indicators Level 2
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
MANAGERIAL COMPETENCIES - Level 2
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes