Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position. Context
The Action aims to support the Greek authorities, with the provision of targeted reception support and critical integration services, aiming to a smooth transition to the national integration programme, namely the HELIOS1+ also implemented by IOM. As a result, it is expected that the Action will contribute to the beneficiaries’ smooth and sustainable integration in the country, as well as to enhanced solidarity and fair responsibility sharing among EUMS.
Under the overall supervision of the Project Coordinator and the direct supervision of the Protection Assistant, the successful candidate will provide support in implementing project activities through provision of psychosocial services.
- Organize and participate in individual or group sessions to provide social support to the beneficiaries, trying to discuss and assist the beneficiary with challenges which may arise until the transition to the national integration system of Greece.
- Map existing provisions in both the national and the humanitarian system that are available and accessible to the beneficiaries of the action.
- Assist the beneficiaries with all the necessary information in order to access relevant specialized care and/or administrative services. Prepare documentation, leaflets and outreach messaging in collaboration with interpreters.
- Organize any required protection referrals to all relevant actors and follow up for any issue related to beneficiaries' best interest and integration process. If needed, assist the IOM Field Assistant and RIS management team in the arrival/first reception process of beneficiaries and in the escorting process.
- Support the Field Assistants in distribution of personal hygiene to the beneficiaries, according to their needs.
- Escort the beneficiaries to public services and/or other entities linked with integration activities.
- Provide support in the conduction of a skills assessment in order to facilitate the smooth transition to the national integration system.
- Conduct frequent travels to the Agia Eleni Accommodation Facility (Ioannina) as per the needs.
- Perform such other duties as may be assigned. Education
- University degree in Social Sciences from an accredited academic institution; two years of relevant work experience would be an advantage. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience
- Previous experience in a similar role preferred;
- Familiar with direct assistance to migrants and/or refugees preferred;
- Previous experience working with children preferred;
- Experience in working in a multi-cultural environment an advantage; Skills
- Strong organizational, facilitation, communication, writing and presentations skills;
- Computer literacy in standard software applications (MS Office, etc). Certification of computer literacy will be an asset;
- Valid driver’s license with at least five years driving experience an advantage;
- Personal commitment, efficiency and flexibility. Languages
- Fluency in Greek certified working knowledge of English or French (oral and written) is required. IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
*This position will be based in Serres, with frequent travels to the Agia Eleni Accommodation Facility in Ioannina region. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies