All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
The purpose of the Shelter Assistant position is to provide support to program implementation at the field level in Gaza, directly working with the Shelter Coordinator and other Shelter staff.
Generic responsibilities
Specific responsibilities
Carry out vulnerability and needs assessments (Shelter and socioeconomic) for Shelter projects, including required construction works at communal or household levels in Gaza. Monitor Shelter field activities daily and report to the Shelter Coordinator or Manager about progress/challenges in program implementation in Gaza. Track daily work plan for implementation of Shelter activities in Gaza through regular communication with key stakeholders. Keep accurate data of all technical information and ensure that all beneficiary files are completed and filed. Provide information about project criteria and activities and collect needed information on received complaints from beneficiaries and community members. Support the efficient and cost-effective use of NRC’s assets and resources to maximise support to project participants. Share ideas with the Shelter Team to fulfil beneficiaries’ needs best. Ensure cooperation/coordination with local community members and key stakeholders by setting up and following up regular communication with project participants and key stakeholders. Maintain proper communication with project partners, community members and project participants. Provide administrative support to the Shelter team, with specific tasks such as raising procurement requests, updating relevant project trackers, and other duties as required. Participate in emergency response activities (distribution and rapid assessment) as needed. Undertake any other reasonable task assigned by management.Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
Shelter Coordinator, Shelter Technical Officer, Shelter Officer IM, Shelter Project ManagerCommunity representatives and local CBOsOther NRC departments, e.g. Security, Procurement, Finance, Protection & Education. CompetenciesCompetencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
Experience working in a humanitarian/recovery context is considered an asset.Knowledge and experience within a relevant administration, craft, or technical field and ideally a relevant vocational qualification.Previous experience working in complex and volatile contexts is considered an asset.Documented results related to the position’s responsibilities.Basic knowledge of English is required.Context/ Specific skills, knowledge, and experience:
Work experience in architecture, construction, or civil engineering is considered an asset.Ability to work under pressure, independently and with limited supervision.Ability to work in a team.Fluency in Arabic, both written and oral.Experience in mobile data collection, reporting and documentation.2. Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
Handling insecure environmentsPlanning and delivering results.Working with peopleAnalysingCommunicating with impact and respectCoping with changePerformance Management
The employee will be accountable for and evaluated on the responsibilities and competencies based on NRC’s Performance Management Framework. The following documents and processes will be used for performance reviews: