GradeGS5
Staff Member / Affiliate TypeGeneral Service
ReasonTemporary > Temporary Assignment/ Appointment
Hardship LevelH (no hardship)
Family TypeFamily<p></p><p></p>
Residential location (if applicable)
Target Start Date2024-07-01
Target End Date2024-12-31
Job Posting End DateMay 19, 2024
Standard Job Description
Senior Protection Assistant
Organizational Setting and Work Relationships
The Senior Protection Assistant normally reports to a more senior Protection colleague. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.
The Senior Protection Assistant provides quality, timely and effective protection support to persons of concern (PoC) and identifies opportunities to mainstream protection methodologies and safeguards in operational responses. S/he contributes to designing a comprehensive protection strategy and may liaise externally with local authorities and partners on protection issues as guided by the supervisor.
The Senior Protection Assistant also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
- Provide counselling on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
- Support activities in protection related AGD based programming with implementing and operational partners.
- Conduct preliminary information gathering and interviews in support of eligibility, status determination, durable solutions and social needs assessment.
- Contribute to measures to identify, prevent and reduce statelessness.
- Contribute to a country-level child protection plan as part of the protection strategy.
- Contribute to a country-level education plan for PoC as part of the protection strategy.
- Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
- Participate in individual protection case management including cases of GBV and child protection. Monitor and report on cases of refoulement, expulsion and other protection incidents.
- Assist in identifying durable solutions for PoC in voluntary repatriation, local integration and where appropriate, resettlement.
- Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
- Draft reports, routine correspondence, update relevant databases and compiling statistics within the Area of Responsibility (AoR).
- Contribute to initiatives to enhance national and local protection capacities.
- Select PoC for preliminary interviews and decide which relevant information to share.
- Enforce integrity in the delivery of protection services by local implementing partners.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable
Certificates and/or Licenses
International Law;
Political Science;
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential: Not specified.
Desirable: Not specified.
Functional Skills
IT-Computer Literacy
PR-Protection-related guidelines, standards and indicators
PR-Refugee Protection Principles and Framework
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate ProfileSenior Protection Assistant (50%)
Category & Level: General Service, G5
UNHCR Austria, Vienna
Effective date: 01 July 2024
Duration: 31 December 2024
(With possibility of extension until 30 June 2025)
ORGANIZATIONAL CONTEXT
The vacant position is part of the Office’s quality assurance team and assumes responsibilities in implementation of UNHCR’s quality assurance project “Bridge”. The Senior Protection Assistant works independently under the supervision of the Senior Protection Associate. The incumbent has no supervisory role.
Duties
Deliver training for decision-makers of the Federal Office of Immigration and Asylum (BFA) on handling asylum claims by child and women asylum-seekers within the Office’s quality assurance project “Bridge” and update the respective training material.
Organize a bi-annual training and exchange meeting for legal representatives of unaccompanied or separated asylum-seeking children.
Conduct on-the-job-trainings on interviewing asylum-seekers for decision-makers of the asylum authority.
Draft e-learning on UNHCR’s mandate and UNHCR’s role in the Austrian context for employees of the asylum authority.
Train interpreters in asylum procedures on UNHCR’s mandate and UNHCR’s role in the Austrian context.
Build and maintain informal and formal contacts with relevant junior civil servants of federal and provincial authorities, with guardians and legal representatives of unaccompanied and separated asylum-seeking children as well as with NGO representatives and lawyers with the aim to address possible protection concerns.
Support the Senior Protection Associate and the Head of Office as required.
Essential
Relevant Job Experience
Excellent written and oral command of German and English
Excellent communication and intercultural skills.
Knowledge of international, EU as well as national refugee / asylum law
Knowledge of the legal, judicial and political system as well as the refugee status determination and the reception system
Excellent drafting skills
Excellent computer skills
Desirable
Previous work experience with UNHCR (particularly in Austria)
Demonstrated training experience on age, gender and diversity sensitive refugee status determination
Required languages
German at C2 and English at C1 level
SUBMISSION OF APPLICATIONS
A) Please upload your CV and motivation letter in English with your online application.
B) To be considered eligible for this position, foreign candidates must have a temporary or permanent residence in Austria that allows them to carry out work activities in the country.
CVs WILL NOT BE ACCEPTED BY EMAIL. ONLY THOSE APPLICATIONS SENT THROUGH THE SYSTEM WILL BE CONSIDERED
No late applications will be accepted.
Only shortlisted candidates will be notified.
NOTE
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
REMUNERATION
A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org
UNHCR Salary Calculator: https://icsc.un.org/Home/SalaryScales
Functional ClearanceThis position doesn't require a functional clearance
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Additional Qualifications
SkillsIT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework
Education
CertificationsInternational Law - Other, Political Science - Other
Work Experience
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Other information