Under the overall supervision of the Senior Programme Coordinator (Protection) and the direct supervision of the National Project Officer (VHR), the Senior Programme Support Associate is responsible for undertaking the following duties and responsibilities
- Provide input to project proposal development aligning them with IOM’s policies and procedures, as well as donor requirements.
- Coordinate the implementation of VHR Programme in a timely manner, collaborating constructively with the Migration Returns and Reintegration Officer and in carrying out all its financial, administrative and technical specialized transactions.
- Monitor expenditures and prepare financial reports.
- Monitor project activities to verify that the project is running on schedule and the planned indicators are met and address any delays in a timely manner, in coordination with the Protection Officer.
- Supervise the Administrative Program Associate, facilitating effective support, guidance, and coordination within the program team.
- Support the execution of reintegration project work plans as well as monitoring and evaluation plans. Contribute to the development and dissemination of best practices for successful reintegration.
- Provide regular feedback on work being accomplished to the Migration Returns and Reintegration Officer and keep supervisor immediately informed of any issues that arise.
- Demonstrate an in-depth understanding and sound application of relevant Movement Operations SOPs and Movements-related systems and databases (including MiMOSA and PRISM).
- Uphold a professional, impartial and unbiased conduct during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the Prevention of Sexual Exploitation and Abuse (PSEA.)
- Maintain confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
- Perform such other duties as may be assigned. Education
- Bachelors’ degree in in business administration, Management, or a related field from an accredited academic institution with at least five (5) years of relevant professional experience or,
- High School diploma with seven (7) years of relevant professional experience. Experience
- Strong computer skills - Word, Excel and Internet and experience with accounting systems (e.g. SAP) is advantageous
- Experience in the field of assistance to vulnerable individuals.
- Experience in working with international or non-governmental organizations.
- Experience in project implementation, monitoring and reporting. Skills
- High level of interpersonal communication; commitment, efficiency, flexibility, drive for results,
- Demonstrated ability of working effectively and harmoniously with colleagues from varied cultures and professional backgrounds to achieve desired goals.
- Clearly communicates, and listens to feedback on, changing priorities and procedures
- Experience supervising personnel. Languages
- Required: English and Arabic
- Preferable: French . Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 2)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings. Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies