Hardship LevelA (least hardship)
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeGS7
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Target Start Date2024-01-08
Job Posting End DateJanuary 9, 2024
Standard Job Description
Senior Data Management Associate
Organizational Setting and Work Relationships
The position is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works independently with an oversight from the supervisor. The position directly supervises some support staff.
Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Monitor the regular data entry activities and verify accuracy and relevance of data on a regular basis.
- Prepare regular database back-ups.
- Coordinate the data transfer of refugee records amongst camps.
- May be required to collect GIS data, update maps and undertake field trips to project sites.
- Ensure that the data which are mainly related to asylum seekers, refugees and persons of concern to UNHCR are correctly entered into the computer databases.
- Develop and run the required reports from the databases used in the operation including ProGress database and assist in analysis/interpretation of data to identify patterns/trends.
- Compile data and interpret the statistics for various reports.
- Develop forms and tools for data collection and analysis.
- Identify knowledge and hardware gaps of the operation in relation to all aspects of data management.
- Decide on data recorded in the database.
- Decide on appropriate resolution to incidents.
- Escalate issues to supervisor if the incident cannot be resolved within area of responsibility.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable.
Certificates and/or Licenses
Information Technology Electronic Data Processing
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Not specified.
Desirable
Microsoft SQL Server (2005 or later) Certification. Knowledge of Microsoft Access. Completion of UNHCR learning programmes or specified training relevant to the functions of the position. Previous experience working with UN/UNHCR.
Functional Skills
IT-Computer Literacy
DM-Data collection methodologies
DM-Data Management
DM-Database Management
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile Operational Context:
The Senior Data Management Associate, reporting to the Assistant PSP Individual Officer in Mexico, will collaborate closely with the PSP local, regional, and global fundraising teams. Responsible for collecting, analyzing, and forecasting donor contributions and fundraising trends, this critical position will work collaboratively with Individual Giving agencies and generate comprehensive reports to support decision making.
The ideal candidate possesses proactive independence, strong analytical skills, attention to detail, and proficient project management skills. This role encompasses analyzing donation patterns, crafting comprehensive automated reports, managing tax receipts issuance and financial tracking. The primary objective is to drive informed decision-making and optimize strategies to improve donor retention. By fostering stakeholder relationships, the incumbent will effectively grasp reporting needs and communicate data clearly.
Candidate should ideally be proficient in Python, DAX, APEX, Salesforce, API connections and statistics.
Shortlisted candidates should be proficient in English (B2) and Spanish (C2).
Important to mention that the incumbent to this position will work with Salesforce and not with ProGress as detailed in the Duties section.
IMPORTANT INFORMATION:
• This position is advertised to internal and external applicants. Candidates must be legally present in México at the time of application, recruitment, and hire. Only Mexicans or candidates holding a permanent residency in México will be considered eligible.
• Internal Candidates: comprises current GS staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for application, are serving in the country of the vacancy at the grade of the position or one grade below or above, as well as any candidates serving at higher grades who fulfill the criteria as per the job advertisement. Staff members must serve for a minimum of one year following assignment before being considered eligible to apply for another position within the same category.
• Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern, is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The selected candidate(s) will be required to provide proof of vaccination prior to recruitment.
• Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.
• UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training, or any other fees).
• This position is offered under Fixed-Term Appointment, initially for a period of 1 year.
• Remuneration: A competitive compensation and benefits package is offered depending on relevant experience as per the requirements of the job advertisement. For information on UN salaries, allowances, and benefits, please visit the portal of the Office of HR Management of United Nations.
Required languages (expected Overall ability is at least B2 level):
,
,
Desired languages
,
,
Operational context
Additional Qualifications
SkillsDM-Database Management, DM-Data collection methodologies, DM-Data Management, IT-Computer Literacy
Education
CertificationsElectronic Data Processing - Other, Information Technology - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Additional Information• Candidates must be legally present in México at the time of application, recruitment, and hire. Only Mexicans or candidates holding a permanent residency in México will be considered eligible.
• Only short-listed candidates will be notified.
Functional clearanceThis position doesn't require a functional clearance