Overview of CTG:
- CTG support and manage humanitarian projects in fragile and conflict-affected countries around the world. With past performance in 15 countries – from the Middle East, Africa, Europe, Asia and Central and South America – we offer a holistic fabric of project management, implementation and support. Skilled in emergency response to crises such as the Ebola outbreak in West Africa, we have the ability to act quickly (crisis response teams can be on the ground in 24 hours) and to establish structured operations in high-risk environments. CTG recruit and manage qualified, skilled teams with extensive experience operating in challenging conditions.
Overview of the position:
- Our client is currently operating in Somalia with AO's / SO's established in Hargeisa, Berbera, Bossaso, Garowe, Dhusamareb, Galkayo, Baidoa, Dhobley, Kismayu, Mogadishu & Dolow respectively. Despite our client being active in certain areas, parts of its operational areas are considered inaccessible or have intermittent accessibility to UN staff by UNDSS. This restricts or limits the ability of our client staff to liaise directly with retailers & other retail supply chain actors in those areas.
Role objective:
The role of the consultant is to gather information on based on questionnaires developed by our client & disseminate information to supply chain actors.
- Visit locations (specified by our client) & complete questionnaires provided by our client.
- Distribution of EOI (Expression of Interest) to retailers.
- Verification of information through visits of retailers & completion of checklist, in case a retailer refuses an interview, an alternative (simpler) form should be completed to prove existence of the shop in location in question.
- Sensitization / briefings for retailers (retailer relationship management).
- Follow up on identified issues with retailers at field level.
- Gather information of supply chains & corridors.
- PHL project monitoring.
- E-shop scale up.
Project reporting:
- Detailed / well compiled supply chain market & retailer questionnaire (photos & contact list of key informants attached).
- Properly filled monthly retailer performance questionnaire (photos attached).
- Detailed / well compiled weekly supply chain / corridor alert questionnaire.
- Well captured minutes / action points from monthly retailer meetings.
- Weekly update report on e-shop scale up.
- Weekly update report on Post-Harvest Loss (PHL).
- Quarterly performance appraisal reports of CTG Retail Logistics Consultants.
Team management:
- This role does not have team management responsibility.
Geographical experience:
- Minimum of 3 year of experience in Africa (essential).
Key competencies:
- Bachelors degree in a relevant field.
- 3 to 5 years of relevant experience.
- Must have prior experience working in Somalia.
- Fluent in English & Somali.
- Able to understand & internalise strategic objectives & motivate team members to do the same to develop & improve individual & team skills.
- Easily adapt to change to accommodate changes in direction from our client & external parties as & when required.
- Show willingness to explore & experiment with new ideas & approaches in personal work.
- Able to consistently deliver results (both individual & teamwork) on time, within budget & without errors.
- Able to make rational decisions when faced with uncertain circumstances & give supervisory direction to the team when required.
- Be a team player who seeks to understand & adapt to different team working styles.
- Able to portray an informed & professional demeanour towards stakeholders, internal & external partners.
Other relevant information:
- Client will provide:
- Necessary training on client rules, regulations, project objectives, assessment tools & systems.
- Guidelines & tools including questionnaires & checklists.
- Monthly activity schedule with list of locations to visit in priority.
- Reporting formats for field missions.
- TOT on POS devices, e-commerce & PHL activities.
- Training venues, training materials & trainer.